“A BIG THANK YOU to DAVE for helping me with my plumbing problem. The house is 25+ years old and so are the valves. He got me the right equipment and some heads up on possible problems. You can count on Ace and DAVE!”
“These guys give exceptional customer service! I truly appreciate everything you have helped me with today! I was able to successfully install my shower cartridge!”
“Paul in the Plumbing Department was super helpful. He assisted me with a complex plumbing issue. He took the time to make sure I had all the correct components and the understanding of how they needed to be installed. So appreciative of his knowledge and customer service.”
6:00 AM - 9:00 PM
5405 Wadsworth Bypass, Arvada“Deliver! Deliver! DELIVER! That's all they do!Kylie - Thank You! You've instilled faith again in what customer service should be! My project might be in Longmont, but I'm bringing my business to Arvada.Ron/ Gris - I'll see y'all soon”
6AM - 10PM
5215 Wadsworth Blvd, Arvada“We bought a bathtub and the remodel took longer than expected. When it was time to install the tub we realized that is was the wrong handed. It was over a year old. We returned it to the store and the store manager went above and beyond. We got a store credit which was more than we paid (the price went up over the year). Couldn't be happier with the customer service we received. Even the customer service representative was helpful and did everything they could to try to return it before calling the store manager.”
“I go 30 minutes out of my way to go to this store in particular, solely because of their customer service. For example, Severen in Doors and Windows recently went above and beyond to help me out. He patiently explained all the options, helped me apply for a Lowes card so I could get a discount and even delivered the door for me on his lunch hour since it wouldn’t fit in my car. His exceptional service should be given 100 stars. Thank you Lowes and thank you Severen!”
“I go to this location all the time, and I've only had 1 bad customer service experience with an employee that doesn't work there anymore. The staff is amazing. They are always helpful, greet you with a genuine "How are you?" and I love going in. They are always willing to assist when I'm trying to piece together a project, and they are all very knowledgeable with both the store and their product. It's my first stop whenever I need hardware or specialized repair items.”