GoodBuy Gear Denver is a marketplace for buying and selling children's gear. Customers report both highly satisfying and disappointing experiences. Some highlight outstanding customer service, great deals, fast shipping, and perfectly working items like a baby monitor or a high-end stroller received in excellent condition. It is seen as a great way to make extra money and save on gear. However, other reviews cite horrible customer service, describing situations with lost packages, defective products, and unhelpful resolutions where refunds were issued only after significant pushback or without offering replacement options. Experiences with customer support and problem resolution vary significantly.
Customer service is outstanding! Great way to make some extra money & help others save on baby gear. Id day it's a win-win all the way around!
September 2024
I recently ordered a baby monitor—got a good deal for it, it shipped fast and the monitor works perfectly. Overall, I had a great experience and plan to buy more baby stuff from Goodbuy Gear.
February 2024
To say that I’m in shock is an understatement. Ordered a “Barely used” Bugaboo Fox 3 and received a BRAND NEW stroller. The only thing that was listed as missing was the canopy (which I ordered as well from GBG).The stroller price was…… $400!!!! For Bugaboo! Yeah!HIGHLY SATISFIED and strongly recommend!