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June 2024 by LetsGoChamp
You want to see what "disfunctional" looks like? I'm a 50yo business owner and I'm considering changing banks because of this branch. This is the Walmart of Chase locations.
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June 2024 by BRIAN TIEDT
Brian Maestas was perfect. I came for a Business account, he set me up with Checking, savings, debit and credit cards. Had everything I needed for banking so now I can start producing. Brian Maestas is the reason to bank at a branch, especially this one.
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May 2024 by Erika Varao
Fix the ATM
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May 2024 by Greg Cutler
Jen at the front counter is extremely rude and unhelpful. Refused to do her job, very bad attitude. Will be moving my account elsewhere.
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May 2024 by Air Balloon
Both ATMs are down. I’m not sorry, but focus on people inside before outside. I waited so long I found out the outside ATM is down, and the inside ATM doesn’t accept physical money. Horrible bank. Had to wait in a line, no sorry - nothing. Horrible customer service.
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May 2024 by Katherine Snyder
Drive up ATM was "not available for dispensing cash" or any of the other functions it is intended for. The lobby ATM, as others have mentioned, is inaccessible. So without a functioning Drive through ATM this bank is unable to complete any required business during any times the bank itself is not open (e.g. when normal people are not at work themselves)
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April 2024 by Jessy Zace
I am incredibly pleased with the exceptional service I received from Chase Bank. From the moment I walked into the branch, I was greeted warmly by the staff who were attentive and knowledgeable. They patiently answered all my questions and helped me open a new savings account seamlessly.What impressed me the most was their dedication to ensuring I understood all the features of my account and the various other things .All and all, this Chase Bank has exceeded my expectations with their professionalism and commitment to customer satisfaction. I HIGHLY recommend them to anyone looking for a bank that truly cares about its customers!!!!
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April 2024 by Jesus Gon
I've visited several locations, but this one stands out as the best in terms of customer experience. The staff here is exceptional they know me by name, and their professionalism and friendliness are remarkable. I highly recommend this location. Despite living in Boulder, I make the journey here because I love the vibrant energy this place offers.
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April 2024 by Ernestine Valdez
Terrible you either have to be white or whitewashed to get service
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March 2024 by Adam Gelinas
A mockery. An embarrassment. A fraud. My identity got stolen and my bank account got shut down. Work wrote me a check. Chase says they charge me to cash my check. That is insidious and abusive. I hope every single person who works for this trash organization meets a horrendous demise.
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February 2024 by Danny Maldonado
This bank only has one ATM to use when the bank is closed and it’s a drive through ATM. There’s a vestibule with an ATM that you can’t get into unlike other Chase bank locations that allow you to enter by inserting your Chase card. It’s bonkers to me how difficult it is to find a Chase atm in this area.
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February 2024 by Bill H
If your ATM does not allow the card ship to be scanned, then you should take that off of the screen.
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January 2024 by Al Gomez
Drive to another branch. Ppl are garbage here. Save yourself time and a headache. The branch down the road is 100% nicer with better customer service. If Chase wants clients I suggest closing this location or training the staff on customer service.
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January 2024 by david marquez
I got set up with a checking and savings account in less than half an hour with my boy Carlos !! He explained everything in great detail and was able to set me up with what I needed and was friendly about it the whole way through. Shout out to the customer service here!
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November 2023 by Paul Felyk
Wouldn't even take the time to make me a checking account ...service was the worst I've seen ....1 star is to many honestly...
