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November 2023 by Tennille Chavez
Brought my Mercedes in for service lights on. After having it for a month. I had to pay for starter. New battery and the problem is still not fixed. Took to a different place and they said it's the alternator!!!! So not only did I not have a car for a month. I paid over 1500 for a problem that wasn't the problem and still needed to be fixed! Unexceptable and do not recommend.
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November 2023 by Jenya S
Got referred to Arvada German Garage by another shop. First of all, I have to point out that this has to be the cleanest automotive shop that I've ever been to from the lobby to the restroom to the garage! I received great service with a smile! All my concerns were addressed, all the issues that arose were discussed with me. They even helped me with filing an addendum with insurance to help cover part of the work. Would definitely recommend this shop to anyone who is looking for quality service from guys who know what they are doing!
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October 2023 by Annette E.
If you want your car actually fixed, do not take it here. I have paid them for repairs but the issue has not been addressed. They do not respond to texts about this-only respond to texts when it benefits them. Already took car back only to be told there is no problem and am taking back today as there clearly is a problem-have photos to prove it.10/3/23Addendum: Owner Mike wanted me to remove my previous review if he actually fixed the car. Seemed like he did so I removed prior review; however, 9 months later car is leaking again in exact same place. For $800 repair should last longer than 9 months. I believe this auto shop jerry-rigs a repair My advice: pay someone who will actually fix the car!
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September 2023 by Brooke H.
I came in with pretty limited knowledge about what problems my VW was having and I felt zero judgement and full honestly and clear communication. Definitely making this my shop of choice from now on!
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August 2023 by Robbie Hall
Mike Solis and his team are the best in the business. I was quoted an outrageous price for my suspension at a corporate shop. I brought my vehicle to Mike and the crew. They were considerably more affordable and provided the best experience possible. Don’t waste your time with other mechanics. Arvada German Garage is the industry standard.Service: Steering & suspension repair
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August 2023 by Brian Nguyen
Great place! Much cheaper than servicing at a Mercedes dealership. They got the oil and filter change done on my parent's GLC in less than an hour. We'll for sure bring our cars back here for future services.
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August 2023 by Rob H.
Mike Solis and his team are the best in the business. I was quoted an outrageous price for my suspension at a corporate shop. I brought my vehicle to Mike and the crew. They were considerably more affordable and provided the best experience possible. Don't waste your time with other mechanics. Arvada German Garage is the industry standard.
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June 2023 by michelle voto
Went to this shop to get an alignment and asked them to put my spare on because of uneven wear. they charged me 175$+ tax for the alignment and then 21$ for the “labor” to put the tire on. Mike knows nothing about courtesy, I should have put the tire on myself and saved the money. Matter of fact I should have never came here in the first place and saved myself a whole lot of money.
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May 2023 by Paul M.
My 2008 Volvo C70 dome light was malfunctioning after I tried to install LED lamps. That did not go so well. The lamps flared out and only one lamp worked. I could not find a replacement assembly from Volvo but did find some on E-Bay. That install went well after removing the head liner except we had the same malfunction. Dan traced down the schematic only to discover the new unit was for a 2006 Volvo. He was able to re-pin a connector on the assembly to make it work properly. I appreciate the dedication of professionals such as Dan working at Arvada German Motors.
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May 2023 by Aidan Ferrari
Spent $2500 replacing my turbo, when I got the vehicle back it had a severe boost and exhaust leak, and the shop told me that they broke a egr pipe and it would be another $500 to fix it, also saying they would not fix it for free because it’s an “old car”. I took it to another shop and I found that it had a stripped out bolt, an exhaust clamp wasn’t properly tightened, the pipe needed two new gaskets, on top of being cracked. Only reason it gets two stars is because of jared, one of the front desk guys, he is very kind and walked me through everything. I won’t be taking my vehicle back here.Service: Engine repair
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May 2023 by Sarah Cayce
Arvada provides outstanding customer service. My car was shaking and the check engine light was on, and I was concerned about my spark plugs. I called them and they didn't have any immediate appointments, but got me in immediately between appointments and updated my spark plugs and ignition coils.A week later I had a similar issue and my check engine light came on. I was driving home from a 12 hour nightshift at the hospital, called them, and the owner, Mike, was able to get me in right away. It turns out a pipe was kinked during reinstallation causing an air leak. They offered to get me an uber, but I live in Bailey and needed to sleep because I was back on nightshift again that night. The owner personally drove me to two different car rental places and paid for the rental to ensure I had a vehicle to get home.I know mistakes happen, and I appreciate Arvada owning up to it, fixing the problem, and going above and beyond, even when they were extremely busy, to make sure I could get home!Services: General repairs & maintenance
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May 2023 by Laura Ruebel
Mike, the mechanics and the staff are all wonderful. I have two Mercedes and they don’t go anywhere but here for service. Just the best.Service: Auto maintenance
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May 2023 by Nicki “Haley” Kurtz
I called to and wanted to have my O2 sensor replaced. They went through my entire car and told me I needed 7ks worth of repairs. Wear and tear from my move unfortunately they didn’t know my car was put on a trailer since I didn’t fall for it. My partner went with me to retrieve my car and walked through parts that they said they would replace certain parts. They were 100s of dollars more because they wanted to put in premium parts. When my wife asked why wouldn’t they offer different parts or give me options they just said “well you would’ve had to replace them anyways.” I genuinely believed I almost got scammed.The only plus I have for this shop is they were flexible about time.
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May 2023 by Danielle Uribe
One of the best mechanic shop in the area. Good service price and they are honest! I would recommend them to anyone.
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April 2023 by Hilary Shirey
These guys really helped me out of a jam. Something was wrong with my Mini Cooper and I was about to move back to WA state, with Mini in the next week. The owner was able to prioritize my repair just in the nick of time. It's been a while since I was there (April 2022) but I never forgot their help and wanted to pay it back with a great review. I really appreciated the kind consideration of my pinched timeline and the friendliness and knowledge of the shop. Thank you.Service: Engine repair
