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April 2024 by Robert Weaver
Purchased two hoses and two sprinklers, the hose and the sprinklers sprayed a whooping 3 feet. I went to return them and asked if store credit would work since I'm there all of the time for home projects. However, the two managers there refused to return them stating that once water has been ran through it, they cannot return them at all, even for store credit. Um, excuse me, but how do you expect me to test a hose or sprinkler without running water through them!? If someone has an answer to that, please do fill me in, I'd love to know. Would not recommend going to this Ace and I will now be going to Home Depot for my home projects from now on. Thanks for the lack of common sense.After posting this review, they did accept the returns so I adjusted to a 3 star from a 1. Shouldn't have had to review them for them to refund but at least they did.
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March 2024 by Mike Looney
They gave me free boxes! After hours! Nice staff!
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March 2024 by David Windsor
Very very clean and nice Ace Hardware. I know this is irrelevant to most, but they actually had a public restroom that wasn’t hidden in the back somewhere amongst the storage. As someone with bladder issues at times (nerve damage from a bad accident to blame) this comes in clutch.The staff….helpful. Beyond helpful, the moment i walked in the door i had 2 people asking if i needed help. One of the gentlemen there helped me find a particular piece I needed, it’s like he knew the place like the back of his hand. Next time I’m in town, i will shop here again.
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March 2024 by Christian Yolo
Convenient
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March 2024 by shaun jones
They have a great staff and lost of cool items
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March 2024 by Robert Stevenson
"Discovering ACES Hardware in Hidden Lakes has been a game-changer for my home improvement projects. This local gem stands out not just for its convenient location but for the remarkable shopping experience it consistently delivers.From the moment you step inside ACES Hardware at Hidden Lakes, you're met with an atmosphere that combines the best of neighborhood friendliness with professional expertise. The staff here are not only welcoming but also incredibly knowledgeable across the board – from plumbing to paint, gardening to electrical, they've got an expert ready to assist you.What really impresses me about ACES Hardware is the personalized attention each customer receives. On my last visit, I needed some specific hardware for a DIY decking project. Not only did an associate help me find exactly what I was looking for, but they also offered invaluable tips on the installation process, which made all the difference in the outcome of my project.The store's layout is thoughtfully organized, making it easy to find whatever you need, whether you're a professional contractor or a weekend DIYer. Their inventory is extensive, offering a wide variety of quality brands and products that cater to every conceivable home improvement need.Pricing at ACES Hardware in Hidden Lakes is competitive, offering great value for both everyday items and the more specialized tools and materials. I also appreciate their commitment to the community, evident in their support for local projects and events, which adds a layer of community engagement to their business model.Another aspect worth noting is how ACES Hardware has adapted to ensure customer safety and convenience, especially during these challenging times. Their curbside pickup and online ordering options are seamless, reflecting their dedication to customer care beyond the in-store experience.In conclusion, ACES Hardware in Hidden Lakes is more than just a hardware store; it's a vital part of our community. With its exceptional staff, comprehensive selection, and commitment to customer satisfaction, it's my go-to destination for all my home improvement needs. For anyone living in or around Hidden Lakes, I cannot recommend ACES Hardware enough. It's the kind of store where you enter as a customer and leave feeling like part of a community."
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February 2024 by Gooch
Went in for a shopping spree but the old guy working just judged me & thought I should leave.They don't like $ other than high prices - I guess?
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February 2024 by Patricia Deisch
Store low on stock. Unable to find what I wanted and no time to stop at other places, so ended up buying high dollar substitutes. Employees nice, but quite slow and not very knowledgeable.
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February 2024 by felix ortegA
They had okay on paint prices I wish they would have more discount on them it would save me some money on paint especially white paint
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January 2024 by Taylor Bradley
Super helpful employees if you find the right one
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January 2024 by Davie G6309
Great place to find things you can't find anywhere else. Very convenient for quick repairs.
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January 2024 by Julian Whalen
Great associates. Know there stuff
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December 2023 by Mbahena Bahena
In this place I find what I need for my work and adequate tools, and it is also very close to my home.
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December 2023 by MerLynn 13
Needed keys made. Super friendly, fast and professional. Asked questions about shovels and was delighted to have help getting what I needed at affordable price.
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December 2023 by paul pizzo
Convenient
