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August 2024 by jennifer arnaiz
Thanks for the new thermostat, now I can make it to Idaho without Worry. Mike made it possible...???
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August 2024 by K Wilhite
Jayme at the front desk is amazing! All the folks at Ultimate Motors care about their customers and the work they do.
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July 2024 by randy may
Honest, hard working and more then fair prices .plus its Very easy to find .. all in all ....very pleased.
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July 2024 by M
Can't be that great if yall can't even answer a couple questions about a taillight because "it's to difficult without the vehicle there". So a question about wether or not I had the correct bulb for my tailight is to difficult to answer over the phone without the car there then yall are unqualified mechanics. But can't expect anything more considering this is California home of incompetence.
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June 2024 by Sharie Anderson
Definitely my heroes. I've been going to them since I moved last year.As a single mom with kids, I definitely need a dependable mechanic, and these guys are it. Always will go to them over anybody else. Honest and genuine people. And if you are local, they will give you a ride home and give you a ride back to your car when its done. That is a big plus because since it's only me
I don't have to worry about paying for an Uber to get to my car. Which saves me money. I definitely need every penny nowadays.
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June 2024 by TERRALL LEA. BUTLER
I bought a used car and 2 months later the "new a/c" in went out. I was told it was cheap generic parts that Ultimate used.
They charge 2 x my mechanic who are more honest!
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April 2024 by M.I.
This is one of the shops I visited to ask for installation of a suspension that accidentally came off. They not only declined the service because of no capacity (I understand this happens sometimes), but also refused to give any other shops’ names in the city (I was a tourist). The receptionist said brusquely she doesn’t know any other shops. Is it possible to be so ignorant that she doesn’t know even a single shop? It was the most horrible personality I’ve ever encountered in US. I recommend American Tire Depot, which saved me finally.
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April 2024 by Chuck
Did work on my vehicle another well respected shop couldn't handle, at a third less than the dealers down the hill. No issues with the quality so far.
Recommended. Be advised, they pass credit card fees on to you (3%), and do not accept checks.
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March 2024 by Daniel Hicks
I highly recommend taking your vehicle here! Ultimate has worked on my truck twice now, for two separate issues. Top quality work both times! They also back their work with a 2 year warranty for added protection.
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March 2024 by Rani Shama
Took my car in to check a check engine light. Charged me $260 for diagnostics and gave me an estimate of a bunch of unrelated stuff including $3500 for new catalytic converter. Took the car to a different shop they scanned the code and all they is to unplug the battery because the ecu needed a reset and i should be good. 1000+ miles later no check engine light, and guess what they didn’t charge me a penny.
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February 2024 by David Aldering
They don't keep you informed of what is going on with your vehicle. I would highly not recommend any one to go to this repair shop. They were supposed to fix my oxygen sensor but they didn't do that . I said my check engine light was on and mentioned about my oxygen sensor need to be replaced. When I got my vehicle back there were screws to my dash on the floor board and my fuse panel cover was not putted back on. Also when mention to Mike that my check engine was still all could say was you have drive the vehicle and will cycle it self. They put a new battery and alternator on my vehicle because they said they were bad and putting out enough amps. They had my vehicle two weeks and when I went to pick up it took forever and seen nobody working on my vehicle. Piss poor commutation between them and the customer. I also seen them messing with my tires which didn't need to be touched.
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February 2024 by Tonya Barnes
Super awesome customer service. Always helpful and even squeezed me in to work with my schedule. Been coming here for over a year now for my oil changes. Always friendly and super quick service as well! Definitely would remember them.
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February 2024 by Frederick Stehle
Service is always friendly and fast. Smog check to only about 20 minutes.
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February 2024 by Jocelyn Stewart
Don’t go here. They charge $260 for a diagnosis.. go to American Tire Depot and save your money. $86 there. It’s expensive everywhere in Joshua Tree but Ultimate Motors over gauges your wallet unnecessarily.
American Tire Depot can do Volkswagen’s too
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January 2024 by Owen Balduf
Great customer service!!
