AmeriGas Propane provides propane delivery service. Some customers report excellent and prompt service from friendly drivers who handle deliveries efficiently. The company offers 24/7 customer service and has expanded digital tools and FAQs for support. However, other reviews cite significant problems, including long delays of over eight days for a delivery without apology, and invoices that previously lacked detailed pricing. There are also concerns about high costs and occasional delivery inconsistencies, such as tanks not being filled to a requested level. Experiences with the service vary widely among customers.
Attempted to call about the rate lock program and was hung up on the first time and had a great deal of difficulty understanding the representative the second time.
April 2024
6 years, never a problem. Deliveries always on time. Friendly, helpful staff. Thank you!
March 2024
Ordered the propane online so had no contact With Amerigas until delivery. Our driver was awesome. Polite, friendly and knew what he was doing. He had no problem maneuvering his truck on our property. Filled the tank and left. He opened and closed the gates without a fuss. Thank you!!
