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December 2023 by Chuck Starks
Absolutely amazing dealing with Diane. She was patient, calm, friendly, and extremely accommodating. We closed on the house and she was amazingly responsive - I highly recommend Diane and First Nations Finance Corp!
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August 2023 by Chadwick Butler
I cannot say enough what a treasure Diane is! She cares for and assists her clients, goes out of her way to help, and will advise if interest rates are helpful when buying. She's helped on two homes for me, and I will always call Diane first!
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August 2023 by Madelaine LaVoie
Diane and her staff are helpful, professional and fast! I have used Diane on multiple loans, personally, and will always happily recommend her.
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August 2023 by DK RA
July 24, 2023Diane GiannelliFirst Nations Home Finance Company57402 Twentynine Palms Hwy, Ste 11Yucca Valley, CA 92284RE: Home Loan for 72584 Sunnyslope DrMs. Gianelli,I am in receipt of your letter dated July 21, 2023, and as a fellow businessperson I am completely appalled at the tone.You came highly recommended by our realtor, and I thought you might be able to help solve my issue and allow me to finance the subject property which I can easily afford. I provided you with everything you requested, twice, due to email issues on your end, and in record time, as I already played this game with another lender. I was completely transparent with you and thought that I had addressed all concerns identified by the previous lender. The previous lender was able to get pre-approval and then I went to the final underwriting and my income was not an issue. You on the other hand said that I needed to show an additional $30,000 in income to facilitate the loan. David discussed the possibility of amending the tax returns for 2022, but to meet your request it would have created a massive tax burden that you said would have to be paid, and not by an installment plan, prior to closing.Being a first-time home buyer, you and the previous lender showed me a whole other side of the real estate business, an ugly side. The only thing I asked of you was to be honest and let me know if you were able to assist me. I discussed how our accountant was recommending the taxes be done to ease our tax burden and that I was willing to address the issue with him. It felt at this point that you shifted gears and essentially said I needed to double my income, or you couldn’t help me. As I told you, I already had a bad taste in my mouth and your approach took me back.Finally, and most insulting part in this whole process is that you had the unmitigated gall to send me a letter and refer to me as a “spoiled child” and that I wasted the seller and Tom’s time. Truth be known before the issue of the Texas house, I was scheduled to close early. As far as the ending of this process is concerned, David was the one that stopped it based on what he was seeing and hearing and he did not want me to go through it again.I deal with sick and unhappy people daily and there are many times that I could be demeaning to them, but I don’t, I’m a professional. Thank you for your unprofessional and unneeded correspondence. A copy of this letter along with your letter is being provided to your corporate office in San Diego.Respectfully,Renee Alvarez
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August 2023 by Chadwick B.
Diane and her team made the process so easy for me! This is my second time working with Diane as a buyer, and she really made this all work, and cares deeply for her clients - you feel like you are family. I will refer all friends and family to Diane - she's a local legend!
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March 2023 by Citlaly Hernandez
Diane and her team have been the greatest team to work with! Corinne and Diane were very helpful and very informative when we had questions as first time buyers. They made us feel welcomed when we entered her office and made us feel ast home.
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March 2023 by DanMan
Diane Gianelli is the most caring and helpful always above and beyond. I would not ever even consider using anyo e else ever to do a home for me. She is by far the best there is!?
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March 2022 by soundaddict17
Diane and her team are highly professional and respond in a timely manner. The transition of my refinance was comfortable and I felt I could easily approach her or the team with any questions I had. I had a great experience and the process was smooth. Highly recommend them for your mortgage needs.
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March 2021 by Important Information!
Diane Giannelli did my home loan. I found her to be extremely organized and efficient. The process went by super fast. Her team is very kind and helpful. Was always treated with the utmost of respect and she made me feel important and handled my transaction in a very thoughtful manner. I would highly recommend her if you are they type of person who wants things to go quickly and smoothly and to deal with people that have a quick response.
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March 2020 by Alex Smith
I wish I had something nice to say.
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March 2020 by Miranda Davis
Untrustworthy and deceitful
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March 2020 by Aaron Smith
Steer clear of this lady and her deceiving tactics. She’s a snake in the grass and will lie to your face. She will say one thing then trick you into a contract that has other terms.
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July 2016 by Larry S.
Is there six stars ? Because that's what I would give Diane Giannelli and her crew. I was a next to impossible person to get a mortgage. Retired. Part time job in L A. Musician. 67 years old. With an estranged Wife in Canada.....Diane worked her magic....Now I am a happy home owner in Joshua Tree. I can't say enough good things.
