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January 2024 by Joseph Larsen
Crew was very helpful. I felt well cared for.
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December 2023 by chris green
I have never had any issues at this location but this visit was different. The level of professionalism and attention was not there. There was an employee smoking his vape in the building and I felt the staff was not paying attention to me as the customer rather themselves and their conversations. Crew left oily hand prints and marks all one the front of my car and hood. They also spilled fluids all over my engine bay and did not wipe them up. One of the techs set a box of oil down on my core support cowel pretty aggressively and also slammed my hood down
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December 2023 by Natasha Nolan
Fernando and his co-worker gave me Great customer service. They fixed an oil change problem that I experienced from the Valvoline store in Redlands. Thank you!
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October 2023 by Johnnie Cline
I can't speak highly enough about the 5 star treatment I got today...GREAT service and pricing!!!
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October 2023 by Chris Lanier
Friendly and professional service. Always had a good experience there.
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October 2023 by Lalalim454
The workers are very friendly and the service is great!
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September 2023 by Tyler M.
great services , appreciate Cody fr , VQ family , came in with my 2004 nissan 350z and he got me right with a transmission flush, and a battery! Fosho will be back, definitely recommend this Valvoline then all the other ones.
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August 2023 by Trevor N.
Great service here. In and out very quickly. Matthew helped me out as well as the other co workers. Will definitely be back!!! 2 thumbs up. Topped all fluids off and checked my car out throughout. Great place.
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August 2023 by Ryan Richardson
Cody (manager) and his staff were beyond amazing and helpful! Earlier in the day at a different Valvoline location my girlfriend had her oil changed and transmission fluid replaced. About 2 hours into a drive to Joshua Tree we noticed my car was not running correctly. The engine was not shifting properly from 1st to second gear with the rpm’s reving high and not catching and shifting properly into second. The check engine light came on and was flashing. We arrive at 5:45 at Codys Valvoline location right before they were closing and Cody and his team ran a diagnostic test, checked the fluids and helped us figure out what the issue was. The other Valvoline shop who did the first transmission service put the wrong type of transmission fluid in (CVT) instead of (maxlife ATF). Cody was on top of this from the beginning and had a feeling that this was the case. He didn’t charge us and was beyond helpful, friendly and professional. He runs the shop like a mom and pop shop and we couldn’t be more grateful for his help. He didn’t charge us a dime and would highly recommend his shop. We were very impressed by his level of professionalism and customer service. It’s goes along way and made us feel cared for.
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August 2023 by Slang D.
All the guys are great...Steve is always a big help and very professional thanks guys...!
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August 2023 by Krystal H.
I had a great experience today! Everyone was very attentive and were extremely helpful. Thanks to Matthew for his extra help. I will definitely be back.
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June 2023 by Monica Busby
I'd give them a zero star but that wasn't an option, they are over priced.
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June 2023 by Angel Madrid
Love the work good people I would recommend anyone who lives in Yucaipa to come here they are best and they are turning their good workers I give them a 420 for thumbs up
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May 2023 by Metal Fan
I opted to get the differential fluid service. Was surprised when they said they could not unscrew the drain screw. I have a new Nissan truck so it should be a standard screw? They said they would just try and suction out as much fluid as they could? I think all the sediment needed to be drained out? So, i;m not sure how effective the fluid change out was if they couldn't drain it properly? Just find it strange they didn't have a tool to unscrew the drain. They are the ones offering the service. Shouldn't they have a tool to accomplish the service? Just sounds amateur, not professional. Hope the fluid change was worth the price??Service: Oil change
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May 2023 by Joseph Gonzales
Great experience as always. The only place I take my vehicles to. I get a great veterans discount. The manager is A+ a true Ace.
