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February 2024 by Dale Scharnhorst
Bought 300$ alternator, it went bad within a year, 30$ to ship back, returned working, 2 years later alternator dies again. Quality Power, says i got invoice, Not! They don’t keep any records of when was returned, or who purchased it. Quality should be removed from their company name.
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January 2024 by Matthew Y.
Rebuilt my alternator in a timely manner, and it works like new! Much more cost effective than a refurbished Autozone one, and it is your own OEM part being used. Very good service! I will be back (hopefully not soon tho because, you know).
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September 2023 by JAG
Amazing service. I placed an order for an alternator online. I received 2 calls from Kevin prior to it being shipped out to me. Apparently my vehicle has 2 different alternators that would work for it and he wanted to ask me more questions to ensure that I received the correct alternator. That is something unheard of from any business. They would simply have shipped the one that I placed an order for and called it a day. Thanks so much for going above and beyond Kevin. I appreciate you!!!Jaime
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August 2023 by Emmanuel Martinez
After about 7 months my alternator went bad again, instead of them keeping your info on record they want you to have your receipt
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July 2023 by Edwardo Gonzalez
Kevin is and his guys super nice helping me out.Running a high output alternator from them, had a small issue and they didn’t charge me a dime to look at it.Supper appreciative of there time and knowledge.
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May 2023 by Lantana
Been going here for years. Great place. Employees are friendly and knowledgeable
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December 2022 by Mario Z.
My sister in law was having car issues. Long story short autozone told her the alternator was bad. I took it off for her and called these guys to see if they could rebuild it. They said yes and she took it to them. Before anything they bench tested it and it came back in perfect working condition. It ended up being a bad battery not the alternator. Thank you to them for the their honesty as they could have easily charged her the $160 rebuild fee.
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August 2022 by johnny dangerously
Honest staff, and very knowledgeable. Rebuild price was 1/3 the cost of a new alternator. I recommend always going here before buying a new unit. These guys really know what they are doing.
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September 2021 by David Y.
I've looked at a number of reviews and some are quite negative. I've had a couple of dealings with Quality Power and my experiences and the people I have dealt with are not like those described in those reviews. Let me tell you about it. To begin with, let me say that I have never been to Quality Power and never met any of them personally. My dealings with them have been over the phone, primarily with Kevin. The story below is intended to be about Quality Power, but I've included some specific information about my situation as background. I use an old ('73) 911 for regular transportation. I love driving it but I still want to feel comfortable, and I'm no longer willing to put up with the discomfort I tolerated 50 years ago when I bought my first Porsche. Several years ago I rebuilt the air conditioner so that it would work well. I anticipated a possible problem with the electrical system because the new system drew much more power than the old one (as much as 33 A current). However, an aftermarket high output alternator did not solve the problem. A local (north Hollywood) alternator shop told me that the new alternator put out no more current than the original one (50 A). Quality Power advertises a rebuild process to take an original 911 alternator and make it provide much more current, so, after talking to them on the phone, I sent them the high output alternator (which was basically a Bosch unit) to have that done. They tested the alternator that I sent them and told me that it put out currents as high as 160 A, and that it was fine. I asked them to make several specific measurements, which they did. They returned the unit to me along with the data I had asked them to collect, at no charge (except for shipping). The information they provided me was very helpful, allowing me to find and fix the problem, which was elsewhere. More recently, this alternator began behaving abnormally and I concluded that the voltage regulator had failed. I sent it back to Quality Power, telling them that I thought the regulator had failed but asking them to do whatever they thought might be necessary to maximize the chance that this alternator would continue to work without further problems (changing the alternator in an air-cooled 911 is a tedious process). They replaced the regulator, determined that the alternator was otherwise fine, and again returned it, for a very reasonable charge. I installed it today and it is again working well. One might object that perhaps it will fail again in the future, and that is true. However, as an electrical engineer (although not one with any particular expertise with alternators) I feel comfortable in saying that there is no way for anyone to know that. In both instances, they could have charged me for a rebuild and I would not have had any way to dispute that decision. Instead they did what they thought was right. So I would rate them highly in terms of customer service, expertise and integrity. In my mind, that's an unbeatable combination.
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June 2021 by Brandon K.
Kevin and Randy were awesome I showed up and explained to them what I needed and they built me the exact alternator I needed for my boat. I told them I needed it ASAP. They told me 2-3 hours and I was blown away. They called me an hour and 15 minutes later and it was finished. WOW !!!! These guys rock. Very smart very knowledgeable great customer service and a pleasure to work with I will definitely be returning for all of my alternator/power needs I highly recommend these guys.
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May 2021 by Eric C.
I hereby tested this out test but very knowledgeable staff and it's one damn good looking alternator very happy with purchase
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April 2021 by Andrew P.
I feel compelled to help balance against the negative reviews, as I just had great experiences with Quality Power. I ordered my alternator 2 afternoons ago and the order was processed immediately and sent one its way. When the unit arrived this morning, it was in great shape. My application was a little of as far as mounting brackets go, so I called in to make sure I wasn't going to void or damage anything. I'm bad recalling names or I'd thank him personally on here, but the man on the phone was super helpful. Not only did I get the okay to make the adjustments, but very detailed instructions on what to do to get everything perfect. Just look at the other (negative) reviews and you'll see they trust their customers to do the work. I got a stock bodied alternator, so comparing it to the stock unit was easy. It looks at least OE quality. I have a fairly low engine idle speed in gear and an under drive crank pulley. With a 2in alternator pulley, my ratio is at 3.5:1 and I do dance around the 2,400 alternator RPM floor, but I can have a lot more running at 600 engine RPM before getting voltage drop than I could stock. Raising up to 700, and I'm back to 14.6 volts.
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March 2021 by Richard Huey
They were able to get me a very hard to find starter. Service was very friendly an knowledgeable.
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December 2020 by John Ortiz
Clean and Fast service!Great people to work with.
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November 2020 by Robyn Raynor
Awesome people
