VIP Pets is a trusted dog grooming and pet care business known for its friendly and helpful staff. Customers have been bringing their dogs here since they were puppies, appreciating the consistent quality of baths and grooming. The staff is courteous, kind, and always willing to assist, creating a welcoming environment for both pets and their owners. The DIY dog wash area is clean, convenient, and designed for safety, allowing owners to bathe their dogs comfortably, especially those that tend to be nervous or energetic. Many customers praise the knowledgeable staff, such as those who help select the right food for large breed dogs, highlighting the staff’s helpfulness and expertise. Despite minor issues like door latch repairs or weak blow dryers, overall experiences are positive, emphasizing the convenience and better results compared to washing at home. The staff’s kindness is especially noted during challenging interactions, with one customer expressing admiration for how staff handle rude or entitled customers professionally and compassionately. VIP Pets provides a safe, friendly, and reliable environment for pet bathing and grooming, making it a popular choice for pet owners who want quality care and attentive service for their dogs.
