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May 2024 by Robert Coleman
They're a rental agency in town.I would say that they're a lot better to rent then Trident.
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March 2024 by #thebillyshow thebillyshow
Always friendly and any time I've ever had a problem they get it taken care of FAST!
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March 2024 by Tony Shoemaker
Been a great and easy experience getting approved and help with finding the home the wanted! Highly recommend them for a rental company!
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February 2024 by James Rolling
Horrible property managers! They hired cleaners after we moved out who lied and said there was dog hair all throughout the house and took $675 out of our deposit for it. (We didn't have any dogs, the owners made it clear that we couldn't have them) and the person who did the pre move inspection didn't notice the said (dog hair).DO NOT USE THIS COMPANY
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November 2023 by Dianne Bryant
Property manager is personable and does his job here at 1107 Ramirez StreetHowever I have had a difficult time working with Valley Fair Realty. I have asked at least 3 times for repair/replace my entry door which does not reach down to the threshold. When I ask for this service I state clearly I leave home at noon. When they come they make it a point to state I was not available at 1:00pm. This is not good. And the company has not reached out to me to find a better time/day.
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September 2023 by Aldo C.
We visited my sisters rental house in preparation to sell today. She has used Valley Fair for years. She thought things were being taken care of. The house was kept clean and tidy by the tenants but in major disrepair due to the property management company's lack of service. Tenants stated they had reported issues numerous times with little or no response. Leaks in the roof, water leaks on the floor, waited two months for A/C repair, mold on a wall where a leak appeared was sprayed over with something like tilex. They were told not to use the automatic sprinklers because of a problem with "the box". Told not to use the garage door opener because the motor was bad. That was reported and paid for by my sister months ago and when we went there today it had still not been fixed. Tenant was opening the door manually. Biggest ripoff I have ever seen. Stay away. Just a warning. I would give them a minus star if it was available.
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April 2023 by dustin phillips
I recently had the pleasure of working with Valley Fair Property Management, and I wanted to share my experience. I was fortunate to have worked closely with their exceptional team member, Tami Murray, who truly went above and beyond to ensure that everything was taken care of.From the moment I first contacted Valley Fair Property Management, I was impressed with their professionalism and dedication to customer service. Tami was incredibly helpful and responsive to my needs, always going the extra mile to ensure that everything was taken care of.Throughout my time working with Tami and the team at Valley Fair Property Management, I was consistently impressed with their attention to detail and commitment to quality work. They took great pride in their work, and it showed in the exceptional results they delivered.In addition to their excellent customer service and quality work, I also appreciated their transparency and communication. Tami always kept me in the loop on everything that was happening with my property and was quick to respond to any questions or concerns I had.Overall, I can't recommend Valley Fair Property Management and Tami Murray highly enough. They are a truly exceptional property management company, and Tami is an outstanding member of their team. If you're looking for a property management company that will take care of your needs and ensure that everything is taken care of to your satisfaction, look no further than Valley Fair Property Management.
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April 2023 by rebecka calvert
My boyfriend sent in an application for specific house in Plumas Lake, and after verification of all the details on the application, called his employer, sent paystubs and 12 days later because they only followed up every 2-3 days after providing everything they asked for (and most of it was already submitted at the time of the application) they called to tell him he was approved. He asked how soon he could view the house, and she replied, “oh, that one was taken a couple days after you applied, but we quite a few other rentals in Yuba City.” He told them he was trying to rent a specific house near his kids school, and that’s what he applied for, not for anything in Yuba City. Wow. They waisted our time, money and ran his credit with no intention of renting the house that was specifically applied for. We called today to ask for a refund and speak with a manager or owner about the shady and unethical way of doing business, and were met with a defensive and insensitive response from the receptionist. She told us that the lady that was helping him it’s only in the office Monday, Wednesday and Friday and that’s probably why he didn’t get notice about the property being taken. What?!? It was rented 2 days after he applied, and it’s been 14 days now since he applied and has been put through the ringer to be approved for no reason. (Granted, he makes over 100k/ year and more than the 3X the rent required, and is homeowner for over 14years, and great credit. )She said houses are not rented on a first come first serve basis; it’s who gets approved first. That’s poor business, and the lack of communication regarding that business practice is show of horrible customer service and highly unethical. 3.4 stars out of 5 is an over statement out of over 150 reviews.P.S. the house is still listed on several site including theirs as “available “. Avoid this company!!!
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April 2023 by Lane Smith
I absolutely appreciated Martha and the girls at the office for such an easy transition during a stressful moving time. They were so nice and so professional. Thanks again staff yours the best ❤️
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March 2023 by Annaka Page
Do NOT waste your time trying to rent any property here. My boyfriend and I were looking to rent a townhouse and as any normal person looking to rent a property we kindly asked to view the property before applying. Not only were there no pictures uploaded but the receptionist rudely told us they don’t do tours before having an approved application for every adult. Against better judgement we applied anyways and paid the $80 fee. It took over a WEEK for them to finally get back to us and that was only after I had to call and bother them about it 3x a day. We finally got to view the property and needless to say it was horrible. Such a waste of time and money. Don’t bother applying here unless you have viewed the property before or have at least seen pictures online. If you want great customer service and a firm that is worth renting from I suggest heading over to Trident Properties or Feather River property management!
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March 2023 by Christy Lara
I would just like to say thank you in Valleyfair for getting me into my new home. I really appreciate it. You guys were a big help and I love the way you guys all stay on top of everything once again I really appreciate you guys thank you so much. I will tell a friend and a family member to always go to Valleyfair first.
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March 2023 by Vanessa Clay
The staff was friendly and professional. The application process was simple and handled in a timely manner. I felt like they met all of our needs in helping us find our next home. ❤️
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February 2023 by Alex Ferrell
My dad was a disabled Vet and wanted to come down to be closer to me & my family.Valley Fair was very accommodating and worked with Naitions Finest VA program to get dad into a very nice apartment. Sadly, the following weekend my dad passed away. When we talked to them about my dad's passing, again, they were very accommodating and sympathetic to the situation. My thanks to Martha, Terri & Kaylee for all that you did for my dad and my family .
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January 2023 by Daniel A.
I have the pleasure of working with VFR. They are the rental property manager for me. While shopping for a property management company to help me, Tami was the only one who took the time to reach back and walk me through the process.I have been in business with VFR for some time, and I am happy with their constant close communication and advice on the industry. VFR helped me find good tenants, and Tami is always the main point of contact for any questions I have.I am thankful for Tami and VFR's close personal care for my property and business relationship.Thank you again, VFR team!
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December 2022 by Sheila Cutright
My experience has been wonderful! I was looking for a newer upgraded home and had viewed 3 here,, Tammy took time out to see what I was searching for,, and found me the perfect home,, so perfect the owner even allowed me to pick out the paint colors of the inside of the home! The application process was smooth as could be,,and if you have all the things they require ,you'll have no issues renting from them! Tammy went above and beyond to find me my home,, and worked with me every step of the way! I would highly recommend valley fair and the staff.
