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November 2024 by Doreen Fuller
These gentlemen were eonderful!! They fixed our primary problem with our speakers, but went above and beyond by helping with apps that connected to our phones and hearing aids. Super polite, reliable, kind and, really just plain awesome.
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February 2024 by Melissa Maxwell
I left a message and call was returned next day. Giving all the information on the message the gentleman was able to assist me on what needed to be done. Problem solved. Thank you Universal Electronics!
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December 2023 by Angela B.
Excellent service for my elderly parents in immediate need of tv service. When that's all they have to do all day time is of essence and he was so caring and considerate of that. I highly recommend for cost effectiveness as well. Thank you thank you so much.
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April 2023 by Bob A.
Tom and his staff are the most professional and personable service technicians I have ever experienced! I found them several years ago. They absolutely know everything when it comes to electronics. When I needed service again last week, I knew exactly who to call. By the way, make sure to leave a message when you call. They are amazing technicians, but be aware... they are not licensed to read minds :-) They have always returned my messages and if you have ever been to their shop, that's a great feat, when you see how busy (and popular) they are. Even so, they know how to take the time to listen and understand. On tops of this, their fees are VERY fair and they don't try to up-charge their estimate, even when it takes longer than they expect. This company is a great find!!!
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March 2023 by Howie W.
I can't get anybody on the damn phone!! Been trying for four(4) days. Must be good and really busy!!! Or just ??????
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March 2023 by Ricky Bobby
Worst childish business to deal with.Left a BBB review they deserve. Fight what they want it’ll stay. To the girl who rejected my order, I’m still getting my tv replaced but now you have bad reviews because you’re a kid. Enjoy ? ?
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February 2023 by Angelica Salazar
Worst childish business to deal with.Left a BBB review they deserve. Fight what they want it’ll stay. To the girl who rejected my order, I’m still getting my tv replaced but now you have bad reviews because you’re a kid. Enjoy ? ?
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November 2022 by Robert P.
Decided to update my old TVs and receivers so I decided to get help from these experts. They had done work for me in remote past and current work for friends. They did a wonderful job and came back to troubleshoot a sound issue right away. These gentlemen are extremely knowledgable, dedicated, honest, reliable, respectful and kind. I know that I could have saved a little buying TVs at a box store but I wouldn't have had the expertise and great installation work that was done by Universal. Saved me hours of struggling to install them myself. Top recommendations.
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August 2022 by Gail B.
I called several electronic repair places but this guy was the most thorough and professional. My television repair was a bit complicated, and most shops said "Nope", we can't get the part. But Universal was able to do a little research and help me out. They are great!
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December 2021 by Irene S.
Had an appt on behalf of Best Buy today 8-12. Not one single phone call or text confirmation from these people. Just a text reminder from Best Buy, but their contracted partners "Universal Electronics" don't even pick up their phone. Took some time off to intercept and here we are 2:42 and no word. Maybe they are out of business.
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September 2021 by Jan L.
Universal Electronics did a wonderful job at getting us working our TV again! We appreciate all their repairs and testing!
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August 2021 by amanda brown
They are very prompt and nice I enjoy their business
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March 2021 by Edie Daniels
Very nice place the people that work there are very nice and takes their time to help you out
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November 2020 by Kathy B.
They aren't anything fancy but they have been able to repair any electronics worth saving at a reasonable price.
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July 2020 by John Morello
Very knowledgeable and experienced
