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April 2023 by Shawn Meyer
Easy check in and out. Thanks!
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June 2022 by Denise F.
Rented a truck to move. Gas gauge was a bit above 1/4 tank and I only went 18 miles. I was told if I didn't return it with same amount it would be 7.25gallon. When I was done it was right at 1/4 tank. My back was totally out from the move so I decided to return it and pay the 7.25 gallon because I didn't think I could climb back in the truck again with my back being out. The guy who checked it back in lied and said it was at 1/8 if a tank and I was charged 88.00 in extra fees. He must get commission for lying and screwing people over!
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May 2022 by Henry Anderson
They have everything for moving, but my god they are slow!
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February 2022 by Steve G.
The employees saw me there and I was waiting 30 minutes without anybody coming out to fill two trailer tanks. There was a young man that acknowledged me but he kept moving trailers around and I get it he's got stuff to do everybody short staffed but waiting around for a half an hour with no service that sucks! So I had to edit this review because I went to the Shell station on Highway 20 at Stafford Road. Blockton talked to the attendant one minute later he was filling my tanks and it's approximately $.50 a gallon cheaper here than at U-Haul. :-)
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February 2022 by Diann branton
Easy to get ready and good customer service
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January 2022 by Jess Y
I hate giving fully negative reviews so I will begin with the positives here. The price for moving boxes was the lowest in town, especially with the bulk deals they offer. Their specialty boxes and extra moving equipment were also very useful. The reason for the 1 star review is based solely on the customer service experience. I came in with a disabled elderly woman and we were offered no assistance. They did not ask if we needed help, not even once while we walked back and forth trying to find what she needed. The lady working there did not get off her butt to ring anything up or even to verify how many items we had. She had us pick up every item and show her the item numbers, even for the heavy items. Then a man came over and tried to tell the woman I was with that she needed to buy some more expensive package deal in order to get the boxes she wanted to pay for, free boxes. She didnt want the items, and he told her that they couldnt sell the boxes individually since they came free with the more expensive package deal. After some attitude and sly remarks from him we were able to buy the boxes. Then they acted like finding someone to help load the heavy items into the car was a big deal and were very rude through the whole visit. I am getting ready to move and will not be returning to give them my business. I will drive to a different u-haul location for my moving needs.
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January 2022 by Dwayne Redd
Made my order online and the truck had mechanical issues so the Manager here @ the Yuba City U-Haul stepped in and got me out and going in a brand new truck!!!!!!! Thanks
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December 2021 by Judy Lawhorn
Great customer service. They got me in and out quickly and were just as quick when I returned the truck.
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November 2021 by Boobookitty9973
Great service, very polite. Truck is super clean.
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October 2021 by AJ M.
Terrible service multiple changes to reservation multiple trips from 40min away to pick up truck and it's not there. Told $175 off only given $150 off and extra miles waited 1.5 hours past pick up time to be told still not returned a third time. Staff onsite was professional but offered little to know help or resolution. Will not be choosing Uhaul in the future.
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September 2021 by Toby Giboney
The staff at this business is very professional and nice and helpfiul.
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September 2021 by lori kellar
I had to buy boxes there and I found them to be affordable
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September 2021 by Aaron Voorhees (Miracle Man)
Swanky
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August 2021 by D&G 2020
Great customer service, personnel was very professional, efficient, friendly!
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April 2021 by Bob F.
Beware! You can't count on U Haul to deliver as promised. We have to drive 2.5 hours each way to get our truck
