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March 2024 by Gina Richelle
The hoa property management Reliable Mgmt had one time increase in 5 years from $245 -$255 , and Trident had 2 separate increase in hoa monthly fees for the past 5 yrs. now $310 in 2023 and 2024 as added Supplemental fee for $199 for the past 2 years. No additional services for security and the management charges $30 after the 15th even if the 15th is a holiday or weekend. NOT fair and easy to trust representation of management compared to Reliable Management by far. Not recommending it.
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February 2024 by Jay Soderling
The worst property management company around. Charge for things they do not do, charge for rent when they r charging others for that same rent, etc. Avoid like the plague either as a tenant or owner.
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December 2023 by Lance Daugherty
My son has made the sacrifice of volunteering his life and career to serve in the United States Air Force and is stationed at Beale Air Force Base near Yuba City Ca. My son was informed by the Air Force a few months back that he was approaching his required time to exit the dormitory based on his rank. The process of filing the proper paperwork is, lest I say, difficult. Upon being informed by the Air Force he only had a few items remaining to file, he and another airman began looking for houses off base. They found one listed by Trident. The looked at the home and was told they must put down a $2400 deposit to hold the home while the final paperwork was completed by the Air Force. The Air Force continued to process the paperwork but have still not finalized giving my son his Base Housing allowance and has now placed it on pause for some unknown reason. My son has been extremely transparent with Trident and now Trident has informed him they will not refund their deposit. It had only been a few days from the time they gave the deposit and again was informing Trident the entire time of what the Air Force was doing.I’m at a loss that a billion dollar company like Trident would take advantage of two young men who has made the sacrifice of serving our country and make very little pay but not return their money. They saved for months to come up with deposit money and for Trident to keep their money is shameful. I hope this message makes it to someone who cares that these young men are giving their lives to serve their country for people just like the ones who made this decision to not return their money.
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December 2023 by Dave S.
I am a landlord that has lived in the Yuba City area for 65 years I have dealt with four local management companies Trident property management is the worst one of them all after just one year I was forced to terminate my contract Linda is a sweet talker but she is very mean in Attitude hey misrepresented the management contract they are looking at the welfare of the renter first and foremost and not the landlord they will rent your home to the first person that can pay the rent they will not share any information with the landlord if you use this management company you might as well sign over your home to them because they are the owner and bossThey hate people who challenge their decisions
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August 2023 by CVY Yang
can never get a hold of anyone. fence been down for 3+yr still hasn't been fix yet. voice mail is full. ac is down middle of August
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July 2023 by Saber Group
Now I understand why this community stopped having this service few years ago and I hope together we can do it again as with unprofessional guards and unprofessional behavior we are really not happy.I hope we have a respectful relationship and if we need to have any passes you have to provide us as we are paying you for this and we owning this property. I think we hired you. “Correct me if I am wrong”.It’s your responsibility to provide us with passes, like you did provide us pass for the pool and code for the gate.We believe that towing makes some money and that is why we still don’t have pass for our cars although we did make some phone calls to find out why we don’t have passes for our cars.Thank you again!
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June 2023 by Michael Samaniego
Worst property management ever. I applied for a house. Kept getting the run around with the application process. They have a 3 day period for the application to be active after that it goes inactive. They had issues get my past rental history from my previous property manager and decided to call around 4:45 pm to let me know on the 3rd day. Then they said there was something on my my co applicants credit which is entirely false. They took our money for the application process plus we took a hit on our credit score. Just an all around horrible experience. If I could leave anything less than one star I definitely would.
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June 2023 by David V.
Trident manages an HOA property in which I live in Elk Grove. The current manager along with the board of directors do not follow the provisions of the Sterling Davis Act which was designed to protect the interests of home owners living within a HOA in California. Here are the problems I have witnessed:1. Property manager doesn’t employ an Election Inspector to supervise election of board members.2. Property Manager disqualifies potential candidate(s) - that’s the job of the Election Inspector who is an independent third party. This allows “banana republic” style elections and further strengthens the self-interests of the board and the management company.3. Property manager acts as an enabler allowing the board of directors to weaponize architectural application process which homeowners are required to follow. The Sterling Davis Act stipulates the process should be fair and expeditious. Instead the property manager and board have colluded so I would be forced to put my project on hold until the time limit has expired under CCR&Rs.4. The property manager/board of directors employ selective enforcement of CC&Rs to grant privileges to some homeowners and deny others who have asked for the same right.When I purchased my home in this community I never thought I would be living under an authoritarian regime run by a property manager who is blatantly disingenuous.
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May 2023 by Macy Stevenson
They were nice at first and were polite when speaking to you. However extreme incompetence when it came to managing the property. A storm blew down my back fence and I tried reaching out for several months to several people - and could not get an update for the life of me. When I moved out not only did they charge me a ridiculous 600 cleaning fee from the deposit - they also took out a paint disposal fee for paint that was there when I moved in (lol), some of which I removed myself.I saw the low reviews when I was considering moving in but anything was better than the dorms on base, I dobut this will impact people who are looking to rent from them, but I do think people should be made aware.Edit: I have emailed customer service and will keep this updated on the result.
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April 2023 by David Clark
BEWARE!!!!!!! Went to a showing. What a scam. 4 people along with me there for the property at the same time. Which is odd but now I see why. So we all see the property and at the end offers applications. Than says first come first served. And to call every day for 3 days cause if your not first and the first ones application gets denied you can be the next in line to be processed. So basically these crooks have everyone pay application fees at the same time pretty much and only one will get it. They are totally doing this so they can get extra application fees on the hopes of others. This should and might be illegal. What a racket. Boo to you rip offs. When I left I just threw away the application. If they are shady like this at first then you KNOW they are shady all the way through.
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October 2022 by Andrew W
Lied to try and collect security deposit by using pictures of a different house than the one we rented. They didn't even bother to change the address on the picture, instead they literally just crossed it out and wrote ours instead. The picture included several features that were not in our house. These people are shady, and pretty d*** to try something like that since it was obvious it was not the house we rented. Can not be trusted at all, and should have criminal fraud charges filed against them.
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September 2022 by Brandon C.
Looked at a property roughly a month ago listed for $2,200 on the Trident website which swayed me from wanting to rent, looked earlier today around 10:30 in the morning and the listing was priced at $1,895, my girlfriend went in to get applications and they told her they lowered the price because nobody was interested with how high it was previously (reason it probably sat on websites for months), while filling out the application after work around 2, I noticed the price showed $2,200, I called to check and sure enough the lady told us "yes the price was raised" as though they didn't mention it was lowered earlier in the day when we went in. I read their yelp reviews mentioning they were money hungry and that's all they cared about, initially I trusted that, so I thought differently but was thoroughly disappointed by Trident. Never will I look to become a tenant, TRUST THE REVIEWS!! IF I COULD GIVE 0 STARS I WOULD!
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August 2022 by Nancy R.
Avoid at all costs even if you are in desperate need of a place to live don't settle for less. These people will NOT value your business. They will make you work around their schedule no matter what even if things come up they do not care. They much rather prefer you to miss work than be late to anything that has to do with making them a penny.They are a money hungry company and they will nit pick at every little thing that they feel like will gain them monetary profit. I met with Carolyn for a final tour of the home to make sure everything was in order (given the amount of money i was going to be paying I wanted to make sure everything in the home was up to par) I also wanted to make sure wouldn't be charged in the future for damages the property ALREADY had. Six minutes into us looking around she mentioned it was time for her to go. The property DID have damages ( that I'm sure they would have tried to charge me for), one being the ceiling fan I asked her if it would be fixed and she replied with " yeah you can get them to TRY to fix it". If you want to find a home you are at peace in look elsewhere.
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June 2022 by ParadiseConnection530
Worst property management ever. All they care about are property owners not tenants. This is a great place to rent from if you love to be harassed every other month even though you’re never late on rent. They don’t answer the phone. They don’t return calls. Literally the worst experience I’ve ever had in my 34 years of life. I wouldn’t recommend this place to my worst enemy.. can’t wait to never deal with this horrible company ever again. Wish I could leave 0 stars.
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June 2022 by Daisy Martin LaCombe
Thnks for having me and my family go without hot water.. ?...I'm telling...Look they seem good until it's time to repair...I'm very very serious .. garage door not completly repaired ..burned engine.. broken fence me and the neighbors share yards..no hot water. they send a guy but no plumber..now ...then I specifically ask to speak to my manager and was denied ..
