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August 2023 by Margarita Vasquez
Great bank and customer service!
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July 2023 by Richard Lachman
Unbelievable, terrible customer service after being with this bank for 20 years. They aren't helpful with even baseline issues and won't try to help you in anyway
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July 2023 by Sheri Harper
Staff in the branch are awesome, it's the corporate culture that I don't care for.
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April 2023 by Stephen Marler
ATM has a three dollar fee if this isn't your bank, on top of any fee your bank may impose.
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November 2022 by Shari B.
I'm not happy with this bank. It's fine if you are a local customer, but if your traveling you can't get any help in the evenings or the weekends. The app is not user friendly, I am unable to update my new address and when traveling to different states, if you have a problem, your stuck unless it's during business hours. I have to have another credit card other wise I would be screwed. Of course, as long as they know your traveling you can use the card to get cash out of atm or charge the card no problem. As long as you don't have an issue to where you need to get ahold of customer service after hours. Thank
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September 2022 by Jordan Capone
Great service and very welcoming and helpful
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May 2022 by Lori Gaona
This was a great bank when it was Suncrest, sadly it is no longer the bank it once was. Huge monthly service fees on my once free account and no one can explain how they figures out their charges since they seem to fluctuate. I waited on hold for over an hour with no resolve for my Zelle either. If I could give them zero stars I would.
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April 2022 by James Anderson
Suncrest bank was a great bank. The employees seem happy and were very friendly. Since the buy of suncrest, they changed everything thing. Charging for every little thing you do. The bank is and feels empty and cold. Even called the main corporate and they were unwelcoming and makes you feel unwelcomed. Suncrest cared about small business and their community.
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February 2022 by Kas H
Couldn't buy one thing with their card (activated/money in account).As long as you don't have any banking issues in the first place you'll probably be fine.When they were Sun Crest things weren't that bad.But as soon as there's trouble you'll lose more time, money, patience and resources getting nowhere slowly. You'll go around in familiar circles, deal with the usual double talk and hands off/nothing I can do mentality.
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February 2022 by Kas H.
Couldn't buy one thing with their card (activated/money in account).As long as you don't have any banking issues in the first place you'll probably be fine.When they were Sun Crest things weren't that bad.But as soon as there's trouble you'll lose more time, money, patience and resources getting nowhere slowly. You'll go around in familiar circles, deal with the usual double talk and hands off/nothing I can do mentality.
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December 2021 by Jordan Griesa
Great service and very welcoming and helpful
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April 2021 by Zach Bay
Suncrest helped me with a loan to acquire a building for my business. I could not be happier!
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August 2020 by Ken T.
My son and I have been banking there since before the buyout .WE LOVE BERTHA AND SOPHIE GREAT SERVICE !! we have personal accounts so there is no benifit to us like car loans or ect but the ladies are so great and helpful and its close to our place we wont leave
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April 2019 by Jeffrey D.
This company took over community business bank. I loved the personal service I received from them now I can't say the same. I'm a small business owner and one man shop. I don't do hundreds of thousands with a bank. So I get it I'm not their target customer. Today I received a check written out to me as the owner I tried to deposit it into my business account again I'm the only one on the account and the only owner of the business, but was told the check had to be written out to the company not me as an owner. What! Anyway will be on the search for a new bank. Jeff
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March 2019 by Teri M.
Although not opened on Saturday's, this bank has the feel of the old style bank where everyone knows you by name and goes above and beyond to assist. My son and I both believe this is the best bank to have our business account with and highly recommend it to all our friends. The people in this bank are fantastic!