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October 2023 by Shon Harris
Fast, accurate, reliable. What more could I ask for? Highly recommended!
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February 2023 by Gordon Rowntree
I've been a very satisfied client for the past 5 years. The preparation meeting with Susan is always efficient and thorough. Reminders and contact for needed additional documents when necessary are given well in front of deadlines. Dave & Susan are a big asset to our piece of mind!
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February 2023 by Robert Fischetti
Dave and Susan have helped me numerous times with both business and personal financial decisions. They were able to take complex financial concepts and define them in a way I could move forward with my businesses. I would recommend them to anyone who is looking for sound business direction.
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February 2023 by Juan lopez
Get my taxes done with David every year always very helpful.
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February 2023 by Janet E.
I have been using Shaw and Associates since my last CPA retired. I can't say enough good things about the office. They are quick and efficient in getting my returns done. I would highly recommended them, namely if your taxes are complicated like mine!
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February 2023 by Debi Allen
I have been a client of Susan Shaw for 15 years. Susan is very knowledgeable on all the tax laws that are ever changing. Beyond tax preparation, Susan is very kind and always has a smile!!
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February 2023 by Linda Booth
I’ve been dealing with Shaw & Associates for over 20 years and have always been pleased with the service that Susan has provided. She has been informative and our taxes are always done accurately and a timely basis. I have recommended her to numerous family & friends and they have all been pleased as well.
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February 2023 by Jackie sillman
My husband and I have been with David Shaw since he was preparing taxes by hand! Ok, so maybe not that long but well over 20 years. The Upholstery Hut was well taken care of through the years as we navigated the good years and challenged years. As we closed the business and Lynn retired it could not have been done without Shaw and Associates team. We cannot praise Dave and Susan more for all that they do for us. They both listen, advise, and always do a miraculous job. I cannot imagine trusting any other firm to prepare our taxes and guide our retirement funds better! Even amidst a pandemic, this amazing firm was there to do a great job again! See you next year! Lynn and Jackie Sillman
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February 2023 by Alexia Cintron
I have never cared enough to write a negative review in my life but I felt compelled to with the horrible experience I had with Shaw & Associates. Our initial appointment took all of maybe 10 minutes with Susan. I had followed up with her regarding our file via email and multiple phone calls with no response. Every time I called into the office and spoke with the receptionist she was busy. Months go by and here it is the Friday before 4/18/22 when taxes are due and we get a call to come in and sign our tax docs. Shocked that we are just now hearing anything about our file we head over to the office and we’re rushed to sign docs with the receptionist. I start asking questions about the file and obviously Susan is too busy to speak with us so we sign and walk out. As I review our file I notice missing information and ask for an Amendment which is a painful slow process and at the end we’re told we’re going to get a portion back after all. My thought is how this all could have been avoided with simple communication from the start. I follow up a few more times on the amended return and I’m finally directed to an IRS website where I find the amended return was processed months prior to and that we actually OWE and now there are late fees and interest added on. I’ve never experienced such negligence and now wish I would have done more research before stepping foot into that place.
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January 2023 by Laura Waters
I dropped my taxes off Oct.17 2022 and called once every 2 weeks as they instructed me to call back in two weeks. I was very kind and patient and they kept lying to me saying they are half way done with my taxes and to called back in 2 weeks. I finally picked up my paperwork that I dropped off with them January 17 2023! They never even started my taxes they just kept lying and dragging me out. I will now have to pay the IRS late fees for this. It’s unbelievable how bad this place will treat a customer!
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April 2021 by Brian Fortner
David and his team are fantastic! Taxes completed quickly!
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March 2019 by N1NJED1 - PUBG MOBILE FOREVER
By day 20 they admitted they never started?! I waited 21 days just to cancel and pick up my files. Our accountant claimed she didn’t have a moment ( even to tell us she was too backed up ) so basically expected us to wait another 20 days on top of the first 20?! To have them file the extension form charge also is a seperate $100 fee. They could have warned us it could take over a month because they are booked solid but instead that fact was explained after they cashed our payment. I would never trust a pay us a deposit fee first tax office.
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October 2018 by NINJEDI - DAREVID
By day 20 they admitted they never started?! I waited 21 days just to cancel and pick up my files. Our accountant claimed she didn’t have a moment ( even to tell us she was too backed up ) so basically expected us to wait another 20 days on top of the first 20?! To have them file the extension form charge also is a seperate $100 fee. They could have warned us it could take over a month because they are booked solid but instead that fact was explained after they cashed our payment. I would never trust a pay us a deposit fee first tax office.
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May 2018 by James Carrick
I have been a client of Dave Shaw for the last several years. He is very professional and helpful. He has always made me feel welcome and more like a friend that a client. We live out of town and Shaw and Associates always accommodate our off hour appointments. I would recommend Dave and his team to all my family, friends and acquaintances. Thanks for all you do Dave!
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May 2018 by Kristina Carrick
I've been a client of Dave Shaw for well over 20 years now and can't imagine going anywhere else! He's earned my trust over the years servicing all my financial and tax needs, plus advising me throughout my various business ventures. I don't know about the 2 star reviewer, but I do know Dave. He and his staff have always treated my family and referrals with great care and quality service.
