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December 2023 by Marivel Branco
Great customer service! They truly care about the members overall experience. Jennifer was helpful and courteous.
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December 2023 by Tiffany Lafromboise
Excellent customer service! Absolutely love the Yuba City branch.
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December 2022 by James Jenkins
Seems ok
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February 2021 by Dee Hodge
I joined the bank when it was( Butte Community Bank ) Then it changed to Robobank & Now its Mechanics Bank & I hate it now! I will definitely close my account. I joined with a new bank
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December 2020 by Josh L
Mechanics Bank used to be the bee's knees but it's changed a lot over the last few years. Nice enough tellers but the perks for banking here keep slipping away.
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October 2020 by Kristen McClelland
Had Robo bank 6 years prior, never any problems! It gets bought by Mechanics bank and as soon as the quarantine happened, I wasn't working because of the virus so I wasn't getting my direct deposit and I had overdraft protection plan but a recurring charge from Amazon came out of my bank account and they let me overdraft. I didn't know so they closed my account at me owing $112 on a $14 recurring charge which I contested because I didn't approve the charge. When I went to talk to them, they had closed down the Marysville branch with no notification. I go to yuba city branch they just say sorry there's nothing they can do about it! I love all the people that worked in the Marysville Robo bank but the new people at Mechanics were not helpful!
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October 2020 by Emma Gee
Closed the Marysville branch without any notice to the customer
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September 2019 by J Bo
Horrible customer service I wouldn't bank here with someone else's money
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August 2019 by Kayla Duran
Once again nothing but problems with this place. Closing all accounts asap.
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July 2018 by Kaitlin S.
Completely unprofessional the lady needs to go back to school and actually learn how to properly process a check into an account without acting like the customer is a coworker I'm not there to help you lady.
