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November 2023 by Sunny
They ordered me the wrong part for my bike. Didnt learn it was the wrong part till i went into the store. You may want to send them a picture of the part you are requesting so this doesnt happen to you. All in all they were nice people thereqq.
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November 2023 by Ashly Anderson
If the system says they have something ALWAYS call and ask them to physically check.... Because their system says they have it and they don't most times so they'll just say yeah the system says they have it. Also if they offer for you to take a battery and bring it back the next day to refund it to get the battery you need because it's being shipped DONT do it! They will fight you on the refund and you'll have to wait for the regional manager which could take a couple weeks to even talk to and even then it'll take 5-7 business days to get your refund after that. Not worth the stress and time!
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November 2023 by Amrinderpal Sahota
Kyle was awesome. He went above and beyond to help me out with a unique windshield wiper replacement for a Mercedes. Thanks Kyle!
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October 2023 by Tamara Sheehan
I always get great service there John was a big help to me thank u very much
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September 2023 by Connie Fortner
Be real careful what you from oriellys. They gave me the wrong fluid. Yuba City oriellys realized it and sent me to their mechanic, Yuba City Tire PROS and Autoworks to flush it. Ceazer at Yuba City Tire Pros and Autoworks informed Me that he did not change the filter that Cortney, who told me it would contaminate the transmission if not changed, picked up the new transmission fluid filter and took it back to orielleys . After taking my car back to their mechanic 2 times it still leaks. I don't even think they changed the gasket. They most likely damaged the gasket that was on it. Using it anyway, caused it to leak.
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August 2023 by S Martinez
great place to do quick shopping for auto and small engine oils lubricants, engine parts, brakes, batteries, some tools, some tool supplies, and gloves accessories for working outside. It is easier to shop here than larger stores. Getting help is available, too, compared to larger stores where you can't find any help!
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June 2023 by Rebecca G.
Called looking for a part for my vehicle a nice gentleman by the name Daniel answered and was very knowledgeable and friendly I didn't feel rushed while explaining what part I was looking for gave me a few options didn't try to sell me anything I didn't need and was very honest about my options. I was totally stressed out about how I was going to put the part in myself I was planning on using YouTube for help, but in my despair he said, ya we have a part for you and I can change it for you!! This place is the best I'll NEVER go anywhere else for my auto parts.
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May 2023 by Krystina L.
Great location and excellent customer services. Each time, I come in I'm always helped and assisted by Monique. She is very helpful and knowledgeable, and knows where everything is in the store. This makes it easier to find what I need and saves me a lot of time.
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April 2023 by Chris Campbell
Pleasant staff, fast service, and very knowledgeable.
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February 2023 by Joseph Rogers
Good prices
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January 2023 by Kyle N Samantha Mackay
Best prices or they'll match
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January 2023 by James H.
Came in today for a brake light I had out in my little commercial van, gentleman behind the counter helped me install it then and there. A++, excellent service, downloaded the app and will be back for sure !
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December 2022 by Dana P.
This is the best auto place! They r very nice people, very helpful and don’t try and sell you extra things that u don’t need! I know how men do to women they see “female” walk in the door & try to convince u that u need all sorts of things. But not these guys they even installed my windshield wipers for me and sold really good ones for the cheapest price possible. And I’m a FEMALE! U gotta shop there!! If I could I will give them 100 STARS ⭐️??????? across the board!
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September 2022 by John Montgomery
Good place to get parts for your vehicle
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August 2022 by Rhonda Jennings
Went to the O'Rileys on Lincoln and needed my battery tested 1 week ago and the person behind the counter told me they didn't do that and they cannot come outside to help customers. We'll that's not what they say on their web page but I didn't want to say anything because I didn't know how he would react. Went by there today because it's next door to Walgreens and low and be hold there was an employee helping a customer OUTSIDE. Now I'm a 62 y/o women that went in there alone and was turned away for help. Moral of the story is you obviously need to wear bootie shorts and be young to get help. Tried to call the manager and it just goes to voice mail. Will not use this place ever again. How embarrassing for your company.
