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August 2023 by Abby M
IM SO HAPPY WITH THIS PHARMACY. They are always helpful with questions. They took care of everything when my doctor changed my prescription from one drug to other in the morning & delivered it that afternoon. They have been consistent in preparing & delivering & getting refills completed without me having to worry about anything. THANK YOU SO MUCH SUTTER PHARMACY.
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August 2023 by Cj jimenez
Great service at competitive prices.
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June 2023 by Lani Dal porto
The worst customer service, honestly wish I didn't have to leave a star at all.. "Anu the pharmacist" was extremely condescending and rude when she was confronted about a miscommunication with staff member Sandeep. Anu got on the phone and instead of taking accountability for the lack of communication by her staff member and using it as a training opportunity, she began yelling and acting like a crazy person. I eventually ended up hanging up on Anu because I could see she was more concerned with being unprofessional than solving the issue at hand.
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January 2023 by Sandra C-S
Sutter Pharmacy are true heros!! My mom is extremely high risk for Covid complications. She needed her covid meds ASAP. Live Oak Pharmacy received the initial Rx. They did not inform us that they do not dispense the medication until I called to check on it (zero stars for LO pharmacy!). I had to jump through hoop after hoop getting in touch with my mom's doctor to resend the prescription to Sutter Pharmacy. After a series of long unfortunate events dealing with the doctor not sending in the prescription in a timely manner, it was finally sent over...... after hours of back and forth with the doctor. I went into Sutter to finally pick up the Rx and was informed that their system was down and they would not be able to fill it. They would not be able to transfer it because this particular medication Rx has to be directly from a doctor. I went back to the doctor who was gone for the day at that point. I was desperate as my mom was going on 48 hours with worsening covid symptoms. So, I returned to Sutter Pharmacy and explained the situation and the day-long ordeal in trying to fill this Rx. Everyone from the cashiers to the techs and especially the two pharmacists were incredible. They figured out a way to dispense the medication for us despite their technical issues!! They were incredibly understanding and were the only ones the entire day who understood our urgency and were willing to do everything they could to get the medication to us. Everyone else just brushed us off with a simple "sorry" or worse, nothing. I will be taking all future prescriptions to Sutter Pharmacy! Wonderful staff!! If I could give 10 stars, I would!
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June 2022 by DeeCee
Been using this pharm going on 5 yrs and they've been Great, until recently. I was laid out w/ COVID, my Dr had faxed a few Rx to the pharmacy. 3 days later I received a text letting me know that my Rx were ready. I'm a delivery customer, they know that. So, I called the pharmacy and asked for the items to be delivered, no problem. That was 7 days ago. Still no Rx.So, I'm not sure if they have new people orWhat, but the DROPPED THE BALL when I needed their services the most. PLEASE keep in mind, they're a people in this community, myself included, that don't have anybody to run an errand for them.
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May 2022 by Love President Donald J Trump
Awesome folks, caring about customers. Everyone is happy to meet your needs. Give em a try... You will be very satisfied.
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February 2022 by David S Allred
Very clean and friendly atmosphere. Its always busy but they are very quick. It gives me the feeling of an "old mom and pop" kind of establishment. And their delivery drivers are very polite and efficient.
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November 2021 by Amy M.
I believe the man is the head pharmacist. Slim Indian man has a severe attitude problem and treats his female customers very badly. When you make a mistake admit to it don't take it out on your customers and that's exactly what you did sir. The owner George would be ashamed if he knew how you treated your customers.
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September 2021 by Reesea
Well stocked an very informative staff.
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July 2021 by Sissy Pat
The staff are great this is a great place to get your prescription and in a timely fashion
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July 2021 by Bear P
Swap & his staff are awesome people with the best customer service & bonus they deliver.
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February 2021 by Ken Gosling
I have been let down by several pharmacies that promised to deliver. But Sutter Pharmacy has been consistent all the time I've dealt with them and are nothing but polite and caring, and they chase the Dr up for the prescription you're waiting for. I will not be going anywhere else in a hurry. Thank you for your consideration and service Sutter Pharmacy .
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February 2021 by no
Wonderful caring staff that's why I decided to go there instead of Walmart.
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September 2020 by Evelina S.
All the bad reviews for this place are accurate. I always call my prescription in ahead of time because of having a baby & who wants to wait anyway. They NEVER have my prescription ready. I ALWAYS have to wait. I never had problems at my old pharmacy, I only switched because it was closer to my house. Now I wish I would've just stuck to the 5 min drive. UGH
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February 2020 by Hassan B Bath
Nice but don't knock when deliver they just come and then leave right away good service need to do better delivered
