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January 2022 by Cynde Landers
I had a mortgage loan with this bank. Worst service I have ever had. They will not respond to questions. Charge late fees when I have never been late, the person at the bank said it was my fault for paying early.They usually wont respond to my questions. Not a very honest business.
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November 2021 by jerriann wasson
I have been with Plumas bank since day one when they opened in Truckee. When I moved down from the mountain I left my accounts there. It’s been 10 years and they are the best. I’m so happy to see they’ve opened a branch closer to me now. BUT don’t get to big Plumas bank, Bank of the West started in your place in Truckee also but they got to big and the small town feel disappeared. Im so happy to hear this news!
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August 2021 by Kayla
I have banked with Bank of Feather River for over five years now and they have set a standard that I don't think I could find at another bank if I tried. The staff is friendly and courteous, you'll be greeted with a smile when you walk through the door. They take a genuine interest in their customers and ti feels like a small family.The new building is very clean and nice. I am glad to see the company grow over the past half-decade and how far they've come. Customer service is their top game here and they excel at it.
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July 2021 by Grave
I have banked with Bank of Feather River for over five years now and they have set a standard that I don't think I could find at another bank if I tried. The staff is friendly and courteous, you'll be greeted with a smile when you walk through the door. They take a genuine interest in their customers and ti feels like a small family.The new building is very clean and nice. I am glad to see the company grow over the past half-decade and how far they've come. Customer service is their top game here and they excel at it.
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February 2020 by Jacob G.
I've banked here for years & I love this bank- they are so nice and not one time have they not made me feel like "a part of the family" when I've went in. Ryan, Katrina, Breanna, AJ, Jazmine- these are the ones I always deal with and every one of them is so great, from greeting me by name when I walk in, to quickly getting me in and out when I am in a rush- to telling me about their lunches they have for their customers- definitely recommend them!!
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May 2019 by Jason B.
After my latest fiasco with my debit card I must change my review. Reset my pin twice, card worked for fuel once then quit working after that. Attempted to use the picture deposit option (which enrolled in person at the branch) on the crappy app only to be prompted that this option is not available for the account I have signed up for. Bottom line is this place sucks. I would rather give my money to the IRS ......oh wait....i already do..damn it!
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November 2018 by Michael Raquel
This bank will always make you feel great. They always do whatever they can to help you. I have tried and left over six banks in our area. When I first went to BANK OF FEATHER RIVER I was worried about banking at a smaller bank. Let me tell you I was wrong. They have done nothing but grow and they accommodate my personal and business banking needs every time I step in the door. Free unlimited Kurig coffee!!! Free bottled water too!!! :-)
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October 2017 by Erika S.
Wonderful staff! Always nice and clean when you come in, free coffee and water as well as candy!
