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May 2024 by Juliet Orr
Susan is been very helpful and she did really good for what we need.I want to give her 10 ⭐️
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May 2024 by Jacob N
Susan's is great needs a pay raise
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May 2024 by Hattie Reis
If you need insurance and you are tired of getting the run around or rude employees, then go see Blanca. She is very sweet and very helpful. I wish I had gone to see her before I went through a stressful time trying to get my car insurance all taken care of.
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May 2024 by Lucia Damian
I was helped by Blanca and she was awesome. Great customer service, honest, respectful and got everything done so quickly. Definitely recommend going with her also Spanish speaking. Thank you Blanca for going above and beyond!
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May 2024 by Anabelle Saunders
Susan was extremely helpful and kind! She made getting insurance easy and stress free
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May 2024 by Charlene Avalos
I’ve been coming to see Susan for at least the last 12 years, and she’s awesome. She always has a smile, great attitude and always helpful. She’s great!!
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May 2024 by Betsy Von
They helped when no one else would! Susan is super helpful and has a great personality. Highly recommend
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April 2024 by Alisia G.
Susan was great to work with very knowledgeable and quick to help out with getting my car policies handled and locked in it was such a pleasure. Great personality and very professional!! Thanks Susan!!
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April 2024 by Dale Terrell
Susan did an awesome job at finding me my motorcycle insurance and was helpful
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April 2024 by Zachari Sears
They were very patient with me. Thank you! ?
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March 2024 by Susan K.
Great service the ladies are awesome they really know what they are doing and get you the best rate for your money
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March 2024 by Joshua Chohan
Susan is the most helpful! Thee best!!
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February 2024 by Juan Sanchez
Good nice place
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January 2024 by Louis Thompson
Susan did an amazing job and helped me through the whole process
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December 2023 by TEJVEER KAUR
This has got to be the absolute most horrendous customer service experience I have ever had! I have had trouble with this agent Jessica Roias previously , she is unnecessarily unprovokedly rude for no reason and that time I had left it. Again today I went in to translate for my mother who was present and is the account holder. From from the second I came in Jessica already had an attitude and took any opportunity to raise her voice at me or be sarcastic to which I responded saying I was nice to her last time but will not be dealing with this today and if there is any other agent I may speak to in which she responded by getting up off her chair waiving her hands everywhere like a maniac and mocking my voice saying NO THERE IS NOBODY ELSE HERE YOU CAN SPEAK TO. After this I started recording audio where I have Jessica yelling at me for 4 minutes straight, acting like a child having a tantrum, and refusing to help me telling me to go call the hot line to which i had told her I already called 3 times and didn’t get a hold of. I would like to speak to a higher manager or corporate to where I could send this audio to further investigate her behavior which is absolutely not okay and extremely childish. I couldn't believe how unprofessional and unhelpful she was. I hope the company takes this feedback seriously and does something about it. No one should have to go through such a terrible experience.Complaint Against Jessica RoiasLicense Number: 4176313708 Colusa Avenue Ste 2, Yuba City, CA 95991
