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December 2023 by Cassandra Bridenstine
This was a terrible experience for me and I would imagine would be for anyone looking to do honest business. I paid for a reservation for a couple days through the app. I had left note that there would be two of us and my service dog. Seems fair to think checking in would be a normal experience - I was wrong. The Caucasian guy at the counter to whom was actually doing his job with me was very pleasant and, I could tell even he was appalled by his co-workers combative and extremely aggressive approach to creating an issue, lacking critical thinking skills and basic customer service training to which was the most unprofessional and vial situation I have encountered in a long time in an environment one would expect common human decency and respect. As a resident of the state of Maryland I have never rented from this location and or any motel 6 before. Upon entering the office and focusing on checking in with the kind Caucasian guy doing a normal and pleasant job with me, a coworker aggressively and rudely halts the process claiming that myself and my partner were banned from doing business at the location, claiming that (in clear mistake of identity) that we were banned from the property. I have never had such an extremely aggressive and disgruntled unprofessional person be so determined to clutch to conflict and a lack of compassion for not only their job but human respect. Despite my college educated business communication skills in conflict resolution, this employee was determined to call shots in an aggressive and combative nature so as to disappoint and write off, honest business from good paying customers to which booked an honest situation and to whom paid in advance. He refused to find solution and resolution, claiming that he would get in trouble again with his manager if he faulted on identification policy. I had to jump through hoops to suggest resolution as if, I should be working for the company, such as... What means would classify as an appropriate identification towards policy, and this was simply to defend my guests integrity that infact me nor himself were not on any 86 list because the employee that wasn't doing direct business with me, aggressively chimed in calling shots over a mistake and misunderstanding that he created. He could have continued to grotesquely eat his tacos all over the front reception area minding his i-work-too-hard-break because if he thought for one second my tattoos on my face meant that I was uneducated or not a somebody he truly misunderstands some basic logistic and critical thinking skills. I am a sought after competitive professional traveling tattoo artist that is well respected in my industry. I come from an elite family that works for the government and is involved politically. To have aggressively mistaken my identity and lack professional care or compassion to look further into a problem to which he created makes me suggest such an individual be terminated from such a job, and permanently exiled from customer service. Hire people with an education or at least a heart. I will never do business with any motel 6 based off my experience with your aggressively rude uncompassionate and unprofessional employee that can take a nice person like me and flip me out in wanting to hit a guy with a frying pan. Not my character, not my identity and definitely not the motel me or my people's cash will ever support. Try the Jefferson instead, they have true professionalism and customer care.
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December 2023 by Idahotwin
I checked in on 11/25/2023. The guy at the front desk was helpful with information on the restaurants in the area. The room was clean and everything worked. The price was great and that is why I stayed there. Motel 6 has a standard that you can expect.
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December 2023 by Kerri Aragon
I had helped my sister move from Washington to camarillo and we stayed at this motel 6. This was the worst experience we had. Firstly, my sister was told that there was parking for the uhaul and car carrier and there wasn't; secondly the rooms smelled like urine; thirdly there was no comforter on the beds and lastly the room phones did not work. I always had a pretty good impression of motel 6 but not now. I will never stay at motel 6 ever again.
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November 2023 by Private Email
Fantastic room for the price. Robert is super professional and knowledgeable on where to eat. He’s a great resource for out-of-towners. The room was simple and worth every penny. I’ll certainly stay here again next time I’m traveling in the area. Light switch in the bathroom could use some bleach, though. Kinda gross.
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October 2023 by Shiela C.
First room was dirty from previous desk, got another room. It was missing the glass window, but I was so tired I didn't notice until morning. Staff was nice, though.
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September 2023 by Vil Marga
It's a shame the world has made places so worried about losing their equipment so a room now has the absolute basics! No Kleenex no hair dryer one wash cloth for two people and certainly no microwave or a mini fridge. The room was clean and the shower worked great so guess that's all you can hope for.
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September 2023 by Alexis Schwehm
Rooms were scarey dirty. Pulled the play pin away from walls in fear lil miss would touch the walls and be infected with so me ná
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September 2023 by Timothy Culp
Room smelled very bad ? Had to stay here because of sold out town due to wildfires.They need to try harder, but I don't think they care.
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September 2023 by Brandie Flackman
Great location, service is friendly and on top of shady people and happenings. Room didn't have a comforter on bed, shower floor was dirty, bathroom sink dirty, and the most uncomfortable bed with springs poking ya, and saggy as heck. Hubby liked the coffee! Shooter felt amazing after I cleaned it. Seems they forgot handles and light switches need cleaned as well
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July 2023 by ken jaynes
Rooms were nice and the woman behind the counter was very helpful and knowledgeable and
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July 2023 by Sequoia Clark
Possibly the worst motel six I’ve ever stayed at. Hair found on bed, mold in shower, soap residue on shower floor. Non smoking room has clearly been smoked in. Under staffed and poorly trained staff.
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June 2023 by Good Citizen
First room, the door latch would not retract using the outside door handle. This meant I could not come and go from the room securely. I told the attendant and she said I needed to slam the door as hard as I could "because it does work", but when I pushed back she gave me another room. My second room, the original door key didn't work. Went back down stairs and got her to come up and test another key. After 40 mins after my arrival, I started unpacking in the room. Only to see there were about 25 small flies all over the wall. I spent the next 20 mins killing flys because I had a 5 hour road trip the next day and could not stand to switch rooms again or find another hotel. I slept on top of the bedding and prayed I wouldn't have bugs crawling on me when I woke up.
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May 2023 by Kimberly morrison
The rooms were clean however they do not have shampoo or conditioner only to motel 6 bars of soap. The bathroom sink sprays water up into your face all over the place even on low pressure just barely turning it on there is no screen in the it was one of the worst stays I've ever been. They don't clean behind the headboards which is where bed bugs are formed, not that I saw any. Will definitely not be staying here again. The front desk said that motel 6 does not ever and has never had shampoo or conditioner in their room.
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March 2023 by Chiemi K.
Worst experience!Pee smelled everywhere. One room I was first given had the pee smell inside, too. Perhaps the ventilator brought in. My dogs got so nervous due to it. In the 2nd room, I requested to change in the middle of the night since my dogs didn't sleep and kept growling, the situations didn't change much. My dogs couldn't sleep. Me, neither. Homeless-like smells too much there. I'd never go back near!
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November 2022 by ce
Best Motel 6 I've stayed at. Very clean, fridge and microwave, nice tub, coffeemaker, premium channels. Location had construction on street, so that was not ideal.
