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February 2024 by Arthur Underwood
Friendly and professional also has a good reputation in the local area
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February 2024 by Jim Wilton
Dunn Automotive always does a good job the conscientious they pay attention they look for things that others don't and they always do good work
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December 2023 by Kevin “DadKevin” Williams
Super friendly guys. Squeezed me in for a smog check when nobody else in town could do it for another week.
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September 2023 by Ron O.
We had our air conditioning replaced they did an amazing job. We scheduled another appointment, I'm sure we'll receive the same results. Stay tuned thanks gentlemen
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September 2023 by Mr. Roland
Took our truck for estimate and was charged over $100. WIthout being informed there was ANY charge for seeing what was wrong. He then gave an estimate for $680. to complete repairs and comeback at end of August to do so. That means he's charging again for the "2 hours" to open dash plus parts PLUS more labor! He laughed in my face when I complained. I said I would call Bureau of Automotive Repairs and BBB (which in past has been fruitless, but at least it'll be on record) and I will! Aren't they supposed to tell you up front about a charge?
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August 2023 by Roland C
We feel ripped off! Took truck for estimate on repairing a/c switch and was charged over $100. for estimate. I have NEVER paid for an estimate before! He didnt say there would be an estimate charge up front, just handed me an invoice and said I had to pay. Then i could get an appointment for 20 days out and it would cost $680.MORE! I asked if he would take the estimate chatge off the total repair, he laughed in my face. We are both senior citizens who have been to MANY shops over the years, and feel misled and overcharged here.
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April 2023 by Colleen Baker
Helpful, friendly prompt service!
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November 2022 by Katie murray
Very well priced and honesty and hospitality. Definitely will go to again and highly recommend
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October 2022 by Windy Taylor
They don't always seem super friendly over the phone, but are professional nonetheless. Friendly and nice staff when you visit their business for services, knowledgeable staff. Highly recommend.
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July 2022 by David Riddell
Honest and helpful.My experience:My check engine light suddenly came on, so I slowly made my way to Dunn -- Kevin was outstanding. We swung in without an appointment, and he was super nice -- he told us he had an appointment showing up any moment, so he had to be available for them, which I definitely respected since I would hope for the same treatment if I had a scheduled appointment. As soon as he had a spare moment, he came out and pulled the codes from our car's computer and informed us of what they meant. We were headed on to southern cali and had to get there by that night, and he told us not to worry, it wasn't a vital problem (was an oxygen sensor heater), and we should be fine for the trip. He was so super nice to talk with, and super helpful. He did not try to gouge us for any unneeded or time consuming or expensive fix or anything. He totally earned my trust! Thank you!Service: Auto engine diagnostic
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July 2022 by Mitchell H.
dropped through on my big useless trip to yreka. miraculously passing this place and having steve take care of me made my whole yreka experience worth it. Would be scum to only call him an excellent worker. first time i not only didn't feel jipped by a mechanic, but also gained something from the mechanic. Best day ever
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June 2022 by Genessis C.
The employee was honest and told me smog checks are by appointment only, instead of just sending me away. He offered to call around and help me find a location in town that was able to squeeze me in.
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June 2022 by D R.
My check engine light suddenly came on, so I slowly made my way to Dunn -- Kevin was outstanding. We swung in without an appointment, and he was super nice -- he told us he had an appointment showing up any moment, so he had to be available for them, which I definitely respected since I would hope for the same treatment if I had a scheduled appointment. As soon as he had a spare moment, he came out and pulled the codes from our car's computer and informed us of what they meant. We were headed on to southern cali and had to get there by that night, and he told us not to worry, it wasn't a vital problem (was an oxygen sensor heater), and we should be fine for the trip. He was so super nice to talk with, and super helpful. He did not try to gouge us for any unneeded or time consuming or expensive fix or anything. He totally earned my trust! Thank you!
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May 2022 by mindi john
These guys are top of the line all the way around.
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May 2022 by Alysha V.
These guys were great! I called the day before my registration expired and they got me in the next day at a very reasonable time since it was quite the drive for me to get there and get home. Very nice people here! Will recommend anyone who needs a smog check or any services to come to Dunn!
