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January 2024 by Rosa R.
This is a review for the person who charged me out, not the store itself. Not once did Edmon say hello or even look me in the eyes. In fact, he seemed angry and annoyed to be there. I was shocked to see the title Supervisor on his name tag. I understand it can be difficult to be nice to random people when you yourself are having a bad day, but that's not the customer's fault. A supervisor should know better. The woman in the bakery section was very kind and helpful, as was the woman bagging my groceries.
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December 2023 by Eric A.
Nice clean store, people are friendly. Great selection of products. I like this store. Just a little pricey. I live close to this store so I come here, but if you're looking for deals they are different options close by.
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November 2023 by Lauren O.
Larry in the pharmacy helped me! Words cannot express how thankful I am that he works there! He helped me catch a mistake my Dr. made when I had been prescribed the WRONG medication. He was so lovely and kind (and funny) and helped me when I was extremely stressed out. He absolutely knows what he's doing and is not just competent, but took the time to actually talk to me and hear what happened and immediately helped!
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October 2023 by James S.
The service at this store is amazing. Their baggers are always so friendly and accommodating. Best grocery store in Yorba Linda.
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October 2023 by Patty L.
Vons is nice and clean store. I usually go to Vons for deals on the weekly ad just to find out I've been overcharged. It seems to happen almost every time. The self checkout doesn't help because it is programmed to show the sale price until after the payment is taken. I end up having to get reimbursed however it's a pain and inconvenience.
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September 2023 by Lori E.
I go there only when they have specials. Otherwise the prices are higher than other stores like Stater Bros. I would not mind the prices if the service was good. But I've found that many of the people who work there aren't very friendly. I have found a few, but each time I go in I have to steel myself for someone who is grouchy or just plain rude. People at Stater Bros are much nicer!
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August 2023 by Robert S.
The store is very clean and staff are friendly and helpful. Nice place to shop. Even have blood testing location.
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July 2023 by Jennifer S.
They printed my daughter's picture on the cake today!!! Super cute! They made a doll cake for me before too.
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June 2023 by Gregorio E.
***Five Alarm Neg!!! *** I just visited ted Vons in our neighborhood Sunday at 5:30P.M. Saturday eve. Have been a loyal customer for 4 years. We use the deli for several different items from salads to Deli Sandwiches. Just upset that we were celebrating a day early Fathers Day because of Children flying in to O.C. From distant parts of the country. They wanted a Picnic theme and focused foods in that area. One of the family favorites at the beach picnics was requested is Vons / Albertson fried Chicken. I went to the Deli here and there was a light colored large fresh batch in front of me. I waited 8 minutes for the other customers. I greeted the male employee. I told him that I wanted the 8 piece chicken specials order. He said your lucky it is fresh out. I pointed to the light color great fresh cooked batch in front of me. He saw what I wanted to order. He proceeded to take my order from a dark brown dried out looking chicken. three trays to my left. I tried my best to tell him I wanted the chicke from the fresh in front of me. He knew what I wanted! He filled all my 2 orders with the Old dark chicken. It turns out of course he lied to me to sell the chicke they cooked 3 hours earlier! Our chicken for our dinner was dried out. The white meat Breast favored by 4 family members was SOOOO Dry!!!. Just a terrible Disrespect for what the customer wanted, ME!!!! Just a bad experience and a Failure by Vons to provide a good service to a Loyal Customer. Terrible Fathers Day Celebration, Thanks to The Yorba Linda Vons Store and Its DIRECTOR MAMOOD. Idiot. Cannot trai employees. Also a very poor Bagger with total disregard for customer. Though he was on drugs! Never should have hired him. But Mr. Mamood did.
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June 2023 by Juliana O.
Cashiers and the management are are helpful and professional. The food is always fresh and good.
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May 2023 by Polly L.
I was out of coffee creamer early this morning so I drove up to my local Vons to pick up some French vanilla creamer. As I walked into the very beautiful store I walked past the freshly made sandwiches in the deli section. Every now and again I get a sandwich to take to work. This am I was looking at all the sandwiches and nothing was getting my attention. All of a sudden the very nice and friendly lady in the deli says to me Miss I just took out a fresh pan roast Turkey. Would you like me to make you a Turkey and pepper Jack cheese sandwich. I was like YES! The food, service and ambiance at this Vons market located at the Eastlake Village shopping center is amazing! Thank you Stephanie I can't wait to eat my freshly made Turkey sandwich today.
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February 2023 by May Z.
2/5/2023 -- their smoked salmon showed $12.99 but at the register, I was charged $13.99. This is a dollar only, but how many times did I not check my receipt and got ripped off by this store? It's an honest mistake, perhaps, but this store needs to hire better employees who can do the job of entering the correct prices so that they don't end up charging their customers more. I asked the employee there for my money back, and she did not even apologize. She looked like she was pissed off that I caught it! And, these employees demand higher wages! How hard is it to smile? How hard is it to charge the correct amounts? How hard is it to say "thank you"?
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February 2023 by Virginia B.
I've been shopping at this Von's for over 20 years. I wanted to email the Store Manager about this issue but could not find a way to do this when reviewing the website. So, I've chosen to put this issue in this review. When I shop, I always bring in more reuseable bags than I think I might need. You would think that would be a good thing for the Von's employees. They don't have to be concerned about not having enough bags to put in the groceries. Almost without exception, the Von's employees that bag the items try to put practically all of my groceries, regardless of the amount I buy, all in one bag; sometimes if I'm lucky two bags (all over-filled). I'm writing this today because it just happened once again and I'm tired of it! I watched the guy do it until I politely asked him not to put everything in one bag. I DON"T GET IT! You would think these baggers were getting their pay deducted for every (customer) bag they use. After I said that when he was almost done, he put a few things in one other bag & asked if I wanted him to transfer items. Too late! The other customer in line was now checking out. I did it myself once again when I got to my car. Mind you I had cans, bottles and other heavier items and he was perfectly content putting it all in one bag. Note that I'm not helpless and can lift bags but I do not want to carry an overly heavy bag to my car and then again into the house. I should not have to watch them to catch them from continually doing this. WHY ARE THEY DOING THIS when I've supplied many bags? These baggers have ONE JOB and that is to bag our groceries. Are they lazy, apathetic, on auto pilot about their jobs? Whatever. This needs to be addressed and Von's employees should be trained and re-trained at this store. Not sure if this is happening in all Von's stores but I typically shop here. We are all paying an inordinate amount of money for groceries these days. If it doesn't change soon, I will go to Stater Bros. and see if their customer service is better.
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September 2022 by Seemore D.
Yep, nothing is like the old days! Been a customer here for over 30 years, there was a time when the Checkers knew us by name, the deli people made great salads and there was a wine steward named Jan who was a huge help. Once they had fresh breads and the meat department was rival to Stater Brothers. The seafood department was never good.. Now the checkers are rude, they are doing us a favor by taking our money. It's no wonder I use the self-check out whenever possible. On Sunday, September 4, I made a small purchase and checked out with Zander. Not a hello, not a thank you, not a goodbye. Didn't even say a word when he handed me my receipt. Good job Zander! You exhibit the BEST in customer service ...NOT!
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May 2022 by Cody M.
This store is open the latest in the area!! Always coming here last minute late at night when I need something; a life saver!!