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December 2023 by Jeffrey M.
Great people and great service. This company has been around for a long time and is very reliable.
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November 2023 by Erin Marie G.
I recently had a fantastic experience at Solesbee. The customer service was exceptional, and the speed of their service was impressive! My car was fixed in no time (literally 2 days), and the staff went above and beyond to ensure my satisfaction. Highly recommend! We will only be using Solesbee for any of our Tesla repairs in the future!
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October 2023 by abdulla hourani
Honestly I dont have enough words to describe how good the service was with this collision center, you will be in good hands if you use these guys especially for newer vehicles.They will use OEM parts and will ensure that your car will be back to the same original manufacture shape.Difinitly will give more than five stars If google allows that.Thank you Tony??Service: Body & Trim
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October 2023 by Pal R.
I went to Solesbee because a friend who worked in the care business recommended them. I wish I had never gone. It has taken 3 months to properly fix my 10 month old car.1st it took them 3 weeks to fix a bumper and a taillight. 1 week my car was sitting there because they didnt bother to check to see if the insurance had responded to them.When i got the car back there was a large scratch on the trim from the original accident and an scratch on the bumper. The manager, Cameron, proceeded try and grind me to split the cost of a rental car to use over the weekend. He even threatened to not fix the scratch. He didnt even stop to consider that he was submitting a supplement and my insurance would likely cover another rental. Fortunately I did.I finally got the car back and was relieved the it was finally over. But then that night i saw another dent that traversed the bumper and trunk lid. I looked at the accident pictures and it was there. I also noticed on the left side of the trunk i couldn't fit a fingernail but on the right side i could fit nearly my whole finger tip.No 3rd chances.Solesbee was more concerned about getting paid their rates and grinding me for rental cost then doing a good job. I took my car over to Fix-it Auto at Savi Ranch. Fortunately because it was an area they didnt bother to touch there was no warranty fiasco and they graciously took the car in and did it right the 1st time. Important lessons: Take pictures of your car and keep them after an accident. Always make sure the shop realigns your car after a hitDont go to Solesbee.
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October 2023 by Abdullah H.
Honestly I dont have enough words to describe how good the service was with this collision center, you will be in good hands if you use these guys especially for newer vehicles.They will use OEM parts and will ensure that your car will be back to the same original manufacture shape.Difinitly will give more than five stars if Yelp allows that.Thank you, Tony
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September 2023 by Cristina C.
Had my brand new Subaru Impreza for only 6 weeks when someone scraped/dented the back corner of my car and left white paint on it at my work while I was in my office working. After contacting my car insurance, Solesbee's called me right away to set up an appointment for a repair estimate. The estimate and repair process went very smoothly and it was also very convenient having the Enterprise car rental just down the street from them. The repair looks great and my car is back to looking brand new! I am also loving the Solesbees t-shirt I got.
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September 2023 by A K.
Overall, I had a good experience with them. Customer service is excellent; both Marie at reception and Andy in the shop were polite and friendly and made me feel welcome. As far as quality of work, I just got my car back but they offer a lifetime guarantee, so I know I have nothing to worry about on that side.I would have given them 5 stars, but they had to order a part and it took over 7 weeks to arrive (I was still driving my car all that time, it was NOT in the shop), and while I know it wasn't Solesbee's fault, it would have been nice if they had kept me updated on the order status every week or two.Good, honest body shops are hard to find, though, and I am happy with Solesbee Auto Crafts. I recommend them and will give them a call whenever I need work done in the future.
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August 2023 by Garrett H.
Dealt with Andy and he provided excellent customer service and honest advice.I highly recommend Solesbee for an auto body shop you can trust.
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July 2023 by Tomas L.
Not happy with Solesbee's service. While fielding quotes from different shops for a car repair, I've received zero communications in within two week time period and when I did finally hear back from them, they closed the estimate and returned the parts. Would not recommend to family or friends, bottom line.
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March 2023 by Binh N.
Excellent customer service and quality. My Tesla is back to great shape now. They even went the extra mile to buff other areas and gave me extra paint to do any touch up.
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March 2023 by Bret A. Higgins
They do an excellent job in fixing your car and making it look new again.
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December 2022 by Lucy C.
I had gone a couple months without choosing to repair my car to avoid going through the hassle of my insurance and being without a car but finally I made the jump to do it as I was planning on selling it. Everyone at the shop is extremely hands on, friendly, responsive, communicates well & consistently, and provides premium quality work. I ended up not even selling my car and am very happy the results and the fact that now my car is looking brand new! I felt taken care of and even though they are in demand, they made me feel like my car was the only car that mattered, I am confident they have a way of making sure every one of their customers feels the same way. Would definitely recommend them to my family and friends for any future repairs. Having a trusted collision repair shop is hopefully not something you are in need of frequently but you never know when you will be and I know where I'll be going in the future.
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December 2022 by Gloria B.
This is literally the worst business I've ever gone to. Tesla referred me to Solesbee collision center because it was in my area. I went for my estimate on 11/17/2022, and was told by Kevin they could begin work on my vehicle in a week or so when the parking sensor came in from Tesla. Two weeks later, no word on when I should drop it off so I called and was told that Tesla takes a while to send the part. I asked to be called back so Kevin called and left a message saying he had forgotten to order the part. I called back, crickets. I called again, was told again that it takes a while for Tesla to send parts. Today, I called and there was NO record of a part being ordered. Nothing! I was referred to one of the owners/supervisor and was told he didn't know why, but my part had NEVER been ordered by Kevin. So for five weeks I've been lied to and strung along, only to be told that Kevin never even bothered to order my part. Words can not describe how angry I am. I can not believe they're still in business. Who does this to their customers? I will also be filing with the Better Business Bureau. Run, don't walk from this business!
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December 2022 by Lisett Diaz
I have used Solesbee Auto several times over the years. They have friendly staff, and you can't beat the work they do. Highly recommend them if you are searching for an auto body shop!Services: Welding
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November 2022 by Tony S.
Completely fixed my baby thank you guys for the excellent work hopefully I don't get into another accident but if I do I'll be back
