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January 2024 by Santa Paul H Behrens, ORDM (SANTA)
Great people always willing to help
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December 2023 by Cristian F.
Big shout out to Terri and Susan ! These two really are the best here at this location. I had an issue at a different branch location, and came here to explain what had happened and how i was disappointed with the false hope/miscommunication I was presented with. They both took the time to listen as well as try to find solutions to take care of me as their valued customer to do anything they can to help resolve the issue that had happened at a different location. Again, I'm so glad these two were able to start off the help I needed and escalate the matter further to get better assistance and resolve the issue for me. Happy holidays, and thank you both again !
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November 2023 by Stephanie D.
Amazing service always! Love banking with a local community bank! So much better service than where I came from, Chase! Low to no fees and the customer service is beyond exceptional! Terri Lamey is our family representative and we are grateful for her special attention to our happiness with OCCU! Thank you Terri!
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November 2023 by Eric Austin
Great credit union I recommend signing up Terri rocks!!
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November 2023 by Mathias Vizcaino
The personal was very kind and the speed service is pretty acceptable
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October 2023 by Mindy P.
Went in for a personal loan and Terri helped me. She was amazing, very quick, professional and polite. She always greets with a warm cheerful smile. Thank you Terri!!
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October 2023 by sara s.
Highly recommended, everything went smoothly and in a very professional way, Thank you so much
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September 2023 by Tyler P.
The absolute best experience I have ever had from a financial institution of any kind. I was in escrow for my investment property and needed some funds available the next day. Andrew went above and beyond to make that happen for in the nick of time. He must have been able to sense the urgency and anxiety on my part as he followed up an hour later with a phone call to make sure everything went smoothly for me. He was sincere and actually cared. I kept waiting for a request for me to give some sort of review which I would have done happily. He simply said have a great weekend and was content that I was happy.
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September 2023 by David C.
Great customer service, was here to do an auto finance. Susan Ortiz was able to to assist me from start to finish, was very thorough and explained every document to me. Always making sure I understood what was being asked. Will recommend to friends and family members
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September 2023 by Robert C.
Terry has excellent customer service. She helped me through the whole process. I would gladly have her help me with all the products OC Credit Union has to offer.
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August 2023 by Jenny S.
Terri was very knowledgeable and helped me get an auto loan. I was low-key nervous about opening an account, being a first time car buyer, and seeing the term financing options explained by Terri was less nerve-wracking, she is funny and provided 10/10 customer service. Thank you Terri, you are ball of great energy and enthusiasm!!!
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August 2023 by Chipp E.
I was getting a car loan and went to the Yorba Linda branch and all the people were great but what truly made it an excellent experience is working with Terry. She was amazing and very info and helpful. She made it so easy to get through the loan. Normally these things are stressful and long but she made it such a wonderful experience! Thank you!!!
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July 2023 by Kenneth G.
I've been a customer of Orange County's Credit Union for over 25 years always have treated me very nice. Very good customer service.
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July 2023 by Beth Dooley
The employees here are always so helpful! Today Rosie helped me address some challenges, which I really appreciated. Great job!
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July 2023 by Marina Flores
Welcoming, professional and friendly service. Took 10 minutes at the teller
