Mailbox Centers in Yorba Linda, CA

“New owners. Fantastic customer service. Shipments are packed efficiently and always delivered correctly and on time. Highly recommend for business owners and families sending packages to loved ones. They get the job done right the first time and everytime.”

“Will be a returning customer! Loved the service I received!I was having a rough time across the street at the USPS and ended up checking out the PostalAnnex in hopes of receiving better customer service. The lady behind the counter was incredibly helpful and kind. They are a little more expensive than the USPS but it’s worth the care and service they provide.”

“I want to start by saying that my experience at this location has always been great! Always quick and staff is usually friendly.I went in a week before Christmas to print nice labels for all of my gifts. I spent almost $20 on some Avery labels. There were 12 sheets and I was going to use 10 of them to make mine and my brothers kids labels for Christmas gifts for work and their classes. I had to email the files to their store email. I did so and called to confirm they got it and came in. I was helped by Arthur. It wasn't my first time being helped by him, but I usually just have Amazon returns. He is usually a more straight faced person when I come in but I don't really mind as my transaction is always quick. This time, I came in to make these labels and my experience was very different. I told him that I always do a test on a piece of paper and write an X on it and sent through printer to ensure we know how to enter the label papers in the feed and print on the right side. He assured me that if he used the side tray, it bypasses any other print job and he's done it before. He sent the fist one through and it prints on the wrong side. That's a waste of a sheet . All he said was " well that's a first." He never apologized and just tried to hand it back to me. I was like oh ok I guess you can trash it. Now we know how we need to enter it so a few others were printed. Then he printed one of the files twice. That was a waste of another page of labels and I had none left to make if I needed more. Printing all the files took about 45 min. When I went to pay I asked him if he could give me a discount for his errors and waste of my product/time. He said "Unfortunately not." I mean, it was only about $8 but it was the principle. I tried to tell myself it's Christmas time and maybe he was just having a bad day because I am sure it's super busy this time of year for them. By the next day, I was still upset at how he handled the situation and how he his demeanor wasn't empathic so I decided to write the store.I am glad to say that the owner Hanswahini Kumar called me right away, but I was at work. They emailed me, apologized for my experience, and refunded me for my print job. I appreciate the owner making wrongs right. I will keep this as my home store. Thanks, Hanswahini.”

“Just shipped all my stuff out to Tennessee using the Postal Zone off of YL Blvd and Lakeview. They couldn't have been more helpful assisting me and repackaging some of my items that may have been too heavy, oversized and took extra precaution with my fragile items. They were also very generous with their discounts and prices. I highly recommend using their store. Don't think you would get this experience at a UPS or Fed-Ex store.”

“Returning Amazon items is so easy! This store is on my way home from work so it's convenient. There's not often a line and service has always been quick.”