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October 2024 by Lisa Neuman
Great store for quality furniture and knowledgeable staff. We worked with Gabriel, and he was very helpful. When we made our purchase, we knew exactly when to expect delivery. And they delivered on time.
High quality like La-Z-Boy comes with a high price tag. If you consider furniture purchases a long-term investment, then you've come to the right place. If your tastes change every few years, then you're better off buying from somewhere else like Costco, where you'll spend a lot less.
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October 2024 by Heidi Ferris
Gabe was incredibly professional and attentive, directed us to exactly what we were looking for. He deserves a big bonus for the quality of care and friendliness he showed my elderly Mom. We are a returning customer, love your furniture and will be back, especially if you have Gabe on your team! Thank you for the awesome shopping experience!
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October 2024 by Victor Truong
My name is victor. My parents, Brother and I came to the La-Z-Boy store and Brea and was greeted warmly by the manager and sales rep Hector. My parents are elderly and were looking for a very nice power recliner that would give them support in their posture. Hector was very observant and right away found out that the chair we’re looking for was to accommodate my smaller sized parents. He quickly guided us to a few size appropriate power recliners. He showed us The different features of these chairs, pros and cons of each, including the material, the different motors that power the chairs and The five year protection plan for our investment. Hector demonstrated knowledge of the features and benefits of his chairs and really helped us. we know that when we have bought a chair from Lazyboy, we will have protection and maintenance for our investment in the future. My parents, Brother and I were all very happy with our purchase and the shopping experience. Thank you very much, Hector.
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October 2024 by Daniel O'Donnell
The staff personnel were very professional and helped me find the best recliner for my height, budget, comfort and durability.
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September 2024 by Rob Koscelnik
What a great buying experience. Came in looking to buy 2 chairs for our living room. There was no pressure (like many other stores). Promptly greeted by Gabe and Hector. They helped us narrow down choices and walked us through features. Spent most of the interaction relaxing in the amazing chairs and chatting. I truly appreciate a business that focuses on relationships with the customer instead of “getting the sale”. We ended up purchasing 2 chairs, but already thinking about adding more simply because of the experience.
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September 2024 by Steve Johnson
Great NO PRESSURE service. Ensured products i was contemplating would be right for me.
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September 2024 by val fisher
Excellent, the staff and delivery people were polite and helpful.
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September 2024 by Rosemary Shearer
Ramzia was extremely helpful, patient and polite.
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September 2024 by Lesley Zorola
Gabe is the best! He was so helpful and helped us get a chair very quickly.
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September 2024 by Grace McGee
Raquel the designer at the Yorba Linda store was incredibly helpful, they have an amazing design service with computer modeling that they provide at no charge, and it really helped our living room design come together! Highly recommend!
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August 2024 by Agnes Cimino
We walked in 15 minutes before closing and Hector was happy to stay later and help us. Quality products and staff is never pushy! Love all the items we have gotten over the years. Yesterday we purchased beautiful rugs & 2 recliners.
Every employee is super kind and knowledgeable!
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August 2024 by N R
Richard was very knowledgeable and helpful. We couldn’t ask for a better person to assist us.
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August 2024 by Gary Larson
We purchased a sofa and love seat in January 24. When it was delivered in April there was a flaw in the arm of the sofa. We should have refused it but we had already sold our other furniture. The delivery people said it could easily be replaced. We have waited four months with getting the run around as to when it would be repaired. As of today there is still no estimate of delivery so they are giving us a whole 10% off to appease us. Their warranty is absolutely worthless and I am doubtful it will ever be resolved.
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August 2024 by Patricia Bishop
Very easy and friendly. Just wish it had been in stock, can't wait for it.
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August 2024 by Mark Janssen
We had the full attention of the salesman, who was probably also the manager. He answered every question in a forthright manner. We had no sense that he was "selling" We were comfortable asking about mechanical things, as well as fabrics and colors and styles, and money. We got straight answers.
