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February 2024 by Kerem Oral
They have the dumbest people running this place. I used their ATM to take some cash out, their ATM only gives out the cash in 20s. After getting my cash out, I need to break my 20 for two 10s. Apparently, unless I am paying customer of this place, they can not help me! When did we start not accepting cash or allow customers to get change? Idiotic
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January 2024 by Samira Nottoli
I love samira
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May 2022 by Montgomery M.
Great bank. Great credit card. Problem free for decades. I recommend them. Very clean bank facilities.
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March 2022 by Jill Johnson
Refused to cash a treasury check of $300 even though it is guaranteed funds from government cashable anywhere. Asked to open savings account and refused service and asked me to leave waited 45 minutes in branch lobby. I have a business account/addresses in the center. Lost business from me and poor customer service altogether. Branch manager just gave excuses for employees. Branch was EMPTY! No one there in line, no one in new accounts. So many other banking options, try someone else.
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October 2021 by mikekostura
Both my banker Debbie and the branch manager stayed an hour past closing to help me open new business accounts - and the manager offered to personally drive documents to me at work to sign! In my first visit at Citi bank I was shown more personalized care and kindness than my previous bank ever did.
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September 2021 by Ricardo Barzotti
Great friendly people. The manager is very knowledgeble. Alejandra help me with application for credit card.
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February 2021 by Jeremy Bell
Worth less company fraud for 15 years run unless you want to be robbed every month
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April 2020 by Claudia C.
Worst customer service. Please have a Manager give a phone call. Very disappointed on their customer service and beyond furious.
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October 2019 by xiaobing wu
I make appointment at 4 pm. I arrived at 3:55. But waited until 4: 50pm. Only one banker. The manager did nothing.
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July 2018 by Lorgio Z.
Opened a checking/savings account in this branch in March 2016. Since then I am a happy customer. Customer service here is beyond expectations. Not only window teller interaction, but also with desk advisors. Nice and cool ambience. Special mentions: Chrissie, Vanessa, Lucy, and Aaron. Also website and very friendly and quick.
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June 2018 by Nick V.
Excellent Customer Service - Today I received my bill and it stated that I was one month behind ??? I call the bank and noted that we made the payment last month. The agent corrected the problem and credited our account the late charge and interest (THANK YOU). I'm never late and somehow the bill was never delivered. Thanks for delivering on great customer service. Nick
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January 2018 by Toni H
Citi is horrible.
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August 2016 by Susan J.
If you want a small town personable bank feel then this is your place! Everyone here is so welcoming actually concerned with getting you the information that you need regarding your accounts etc. they know your name when you walk through the door , Jennifer is especially helpful in setting up your accounts and following up with you , I highly recommend!!!
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April 2016 by T Higgs
Typical citi, poor service.
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April 2012 by A Google User
I feel very comfortable........
