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“Danilo Hernandez gave me excellent service, very friendly and polite, he explained everything about my fee and guarantee. They have an excellent worker. When I return to the store, I want him to serve me again??”
“Excellent service. Very friendly and helpful! They offer fair and honest pricing for their appliances. We went to look for a washer and dryer, and we got a Maytag set right away.”
“Great products.We purchased the multizone split casette system back in 2019 and so far is working great.Todd was very helpfull with the order.I highly recommend star air kontrol”
“If you like to repair your own appliances this is the first place to go for parts. The staff are friendly and knowledgeable. Do your self a favor and call them for your appliance needs.”
“Delmi, Avani's representative, is an excellent person. I really liked her attention. I will definitely return thousands of times since the experience with her is perfect.”
“Unique (Howard’s Customer Rep) was amazing. She promised, and delivered.
Costco lost my business, with promises not kept and couldn’t deliver. Great job Howards!”
“Has everything you would expect to find in a big box store.
Suggest you download the Home Depot app to your cell phone as the search function will give you location of the products you wish to buy. Save you walking around the store for hours on end.”
“The team at Hotsy of Southern California is the best. The customer service is very helpful and the parts staff and Technicians are knowledgeable on the equipment. Anytime I need parts and service they are on call and ready to help. I will keep trusting Hotsy So Cal for years to come!”
“I worked with Larrell for a multi-appliance purchase. I found him to be knowledgeable, professional, and made the process much easier. I would highly recommend Pacific Sales, and the appliance specialist Larrell Dore.”
“I went here in interest of what kind of BBQ grills they have as an option and what they offer as I like things to be visual. It's on that right hand plaza next to an Italian restaurant. The owner here as I hear many reference as Sunny is knowledgeable and provided an answer to my questions. As I looked around I witnessed him helping out a lady who came in interest. She was to the point type of person and came off abrasive but Sunny was gentle and kind offering solutions and options with no intent to rush her interest in making a decision to purchase. I heard him provide realistic time frame on the product of her interest. Considering His main warehouse is in Corona, CA as the shop here has a variety of BBQ brands and options. I did hear Sunny say that He carried over 20 brands so if your looking for a BBQ Grill or even a customized outdoor setup for your home I experienced the option to customize to the specs that would fit my idea of space. Thank you for your help and knowing you remain the same with other customers helps me make a comfortable decision on who to go with. Staff here we're accommodating offering water as it was a warm and humid day. Tim Kennan was knowledgeable in what to expect during the whole process of installation. Kyle was extremely helpful in providing additional details of other products I had questions for when Sunny allowed me to look around and the customer walked in. Luke who put together the specs, and what it could look like was open to hearing and tailoring to customize the way I would like my outdoor kitchen to appear. Can't wait to celebrate once I get my new BBQ Grill! Thank you BBQ Outlets I will surely refer you to others.”
“While everyone knows pretty much what to expect at Home Depot, this location has particularly helpful staff and a good selection of items in all categories. Well managed store. ?”
“Thanks to the great staff who are very attentive and communicative from start to finish when assisting with purchasing appliances for our home.Special thanks to Nick and Chris for making sure everything went smooth.”
“Latest purchase , new dishwasher .. Neil took good care of me.. I know I could have got same machine for little less at Costco ... but I also know the service is so much better at CTS - always worth it to me. We have purchased through the years dishwasher, washer dryer, refrigerator , stove.. EVERYTIME service A+++.. so think before you want to save 25-50.00 I will always take dealing with real people, who make sure you are happy .. simple..”
“Outstanding service. Very knowledgeable staff. Excellent greeting I was dressed ultra casual (looked bummy)but wanting to investigate a couple of products. I ended up with a larger purchase because they were so knowledgeable. I couldn't see going back to home Depot or Ace for my Kamado. I was even surprised that they're selling affordable wagyu now. Great job.”
“Very friendly customer service. Had a great experience shopping in this store. All sorts of products at great prices. Stop by this place and explore the store, you might end uo finding something you like.”
“This is a Superstore and is larger and has more variety/stock then typical stores. Online pickup can be a little confusing. If your item is in a locker, those are located just inside the main entrance. If you are doing curbside or larger item not in a locker, that is located on the East side towards the back of the building. Love their plant selection.”
“I recently had an excellent experience with Home Depot’s customer service, thanks to Cindy. I placed an online order and needed it quickly. Cindy helped me pull the order within 20 minutes of placing it online. Her efficiency and helpful attitude made the process seamless and stress-free.”
“Brea THD ranked as my no.1 hardware store by far for several reasons.
1. Parking lot safety - No freelance workers here waving you down for work.
2. Inventory availability - Most of stuff can get it the same day.
3. Friendly staff
4. Orange County sales tax rate
5. New / popular product on display”
“My first visit to FERGUSON in Lake Forest, CA was a pleasant one, I was trying to find replacement parts for my toilet bidet, a T connector which I can't find at other stores but only at Ferguson, the best part was the sales person was very helpful, he is kind enough to show me alternatives parts and have solve my problem quickly, he is well knowledge and a courteous young man , his name is Tyoer with good attitude. Thanks to him and his kind service, I will definitely tell my friends about Ferguson and Tyoer.”
“I stumbled on this place after having a not so pleasant experience with another guy. My dryer had not been igniting and needed someone to come and fix it without trying to sell me all the bells. Sean came out the same day to see if I needed a new dryer or if he could fix it. Unfortunately I did need a new dryer and he showed me a few that I could purchase from them. He told me to shop around to see if I could find a better price elsewhere and didn't push me to buy anything from him. The efficiency, honesty, and level of service he provided left me feeling like I was in good hands. The very next day he delivered me a brand new dryer and installed all within the span of probably 40 minutes. If I didn't have an upstairs unit he probably would've been quicker! Overall I cannot recommend appliance world and their staff enough. If anything ever breaks in this house again, I know who I'll be calling.”
“This is a Superstore and is larger and has more variety/stock then typical stores. Online pickup can be a little confusing. If your item is in a locker, those are located just inside the main entrance. If you are doing curbside or larger item not in a locker, that is located on the East side towards the back of the building. Love their plant selection.”
“I highly recommended Christina from the appliances dept! She has shown us what a true customer service is. Me and my mom were so impressed! She was very very patient(I wasn’t joking- my mom came back and forth 3 times), knowledgeable, and extremely nice and passionate!At the end, my mom bought her dream washer & dryer with 100% satisfaction!”
“The service here is extremely helpful and friendly. All 3 associates I asked questions went above and beyond in helping me. Edger, Fido and the nice lady up at the check out were all very professional and welcoming. This home depot is very helpful compared to the one in Brea that I sometimes go to. My girlfriend and I were very impressed, thank you for the great service!”
“Most professional and polite people, I purchased a solid umbrella and almost 1 years later I used the warranty on it and the following day they shipped out a new umbrella!”
“I had a great experience today at this business. This was my first time at Ferguson and i was looking for a shower valve cartridge. The staff there were friendly and helpful. I made a mistake by going to Home Depot first where it’s impossible to find anyone to help you. If you need some personal assistance, consider this place over the big box stores.”
“Staff was really helpful and kind, helped load heavy items into the shopping cart and into my car. The store was clean and well stocked with everything i needed.”
“It's definitely a hidden gem and I highly recommend this place. I'm a home baker but perusing through the aisles, seeing all the equipment, makes you feel like you're a professional chef. Gave me a lot of great ideas for baking more efficiently. No one came to help me when I was shopping but I didn't need help, and I'm glad they left me alone to do my thing. I'm going here again for sure! Prices were reasonable. Great experience”
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“Great service. I walked in looking for a nice computer, the staff was very helpful, and one guy recommended two computers to me. I came back the next day, was ready to get the faster one, but then he asked if I was interested in a deal on an open box computer. I was thrilled he asked me that and said yes without hesitation. I scored an amazing deal on about a $800.00 computer.”