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November 2023 by Jessie Black
I was greeted and treated with respect. The service didn’t take that long however, while waiting, I was subjected to a light that was going out and it kept flashing and ended up giving me a headache. The woman at the checkout said that they had ordered a new light, but it had not yet come in.
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November 2023 by K Hartz
While traveling on a trip from Seattle to Southern CA, we noticed a whining noise while idling or driving. After attempting to go to other Chevrolet service departments in the Sacramento area without a guarantee of getting it fixed quickly, we made one last inquiry to Woodland Motors where Marco took care of our issue immediately upon arrival and fixed it in the hour promised!!! We couldn’t be more happy! ?
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October 2023 by Dennis Beesley
I appreciated the no hassle negotiation. Quick and fair Compromise. Signing process was smooth and done in a timely manner. Delivery of my truck to my doorstep was a pleasant surprise and greatly appreciated for my work schedule did not allow me to pick up my truck within Dealers hours. Although Mr E Garcia was willing to meet me at any time, again outstanding customer service. Delivery was flawless and the gentleman delivering my truck were friendly and courteous, very pleasant interaction. I am very satisfied from beginning to end.
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October 2023 by John Brophy
Vinnie & Preb were Great. Not a high pressure atmosphere but very customer focused and willingness to make the deal a win/win deal for all involved. My truck is beautiful and drives like a dream too.... Thank you Vinnie.
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September 2023 by Angélica Ortiz Alvarez
Kurt went above and beyond! helping us to get the car we wanted!, thank you to all the team! We had a great experience :) 100 % Recommended
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September 2023 by Cherie Cochran
From entering doors and talking to Marco and the customer service and communication from shuttle driver, I felt treated like a valued customer. I had a great experience because of the staff
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September 2023 by Rick Roach
My daughter, and grandson broke down on the weekend while visiting Woodland from Nevada. Our Buick was towed to the dealership in the early morning hours. Marco, in service, contacted me first thing Monday, parts arrived by Wednesday, and my daughter and grandson made it home safely that afternoon. Excellent service, and a genuine concern for the situation the kids were in. I was also impressed with how fast my calls were answered, and how quickly I reached the people I needed to speak with in service. Great job!! Thank you, again!
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September 2023 by Dan Rosman
Kurt was great and helped us get a good deal. Overall enjoyed the experience here as it was quiet and low pressure. I would buy from this dealership again.
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September 2023 by Cody Allen
There is no better dealership in Northern California. The staff is amazing. The dealership is clean. The cars are amazing. Always feel taken care of by every person there.
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August 2023 by Taylor Mehlhaff
Thank you very much! I wanted a big and safe vehicle for my wife and 3 kids and you guys delivered. This Yukon XL was a great choice and we enjoyed the professionalism of Jeff, Kurt and Prab!
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August 2023 by Raymond Williams
We enjoyed our experience purchasing our truck through this dealership. From initial contact with Vinny our sales rep thru financing with Prab; the interaction was fair, honest, transparent and efficient. We would definitely recommend purchasing a vehicle from this dealership.
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August 2023 by Lisa S.
Read this first- there is always an one off but after the way I was treated I know this is their standard. When I first arrived I wasn't sure if you stay in your car, like other places or get out. No one came out, no big deal, so I went inside. There were 3 workers in Service and no other customers. The staff was talking and continued their conversation while I stood there. Several minutes later they told me someone would help me soon. They finished their personal conversation and than helped me. After a diagnostic test they were able to find something off in my car, I went for a strange sound. I was told they could not fix my car without pulling the car apart and I would have to pay for approximately 12 hours of labor even though its under warranty. Than even though they found something wrong they charged me for a diagnostic test, which is against their policy. DO NOT BUY A CAR FROM THEM. They are greedy and money hungry. They will screw you over. Go to any other place. After talking to the service manager he hung up on me!!! They are rude with bad ethics. I would give them 0 stars if I could it was that ridiculous.
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July 2023 by Gary Ebersole
As always friendly courteous service - all services and concerns addressed - finished on time as promised - car returned clean and washed ! I have recommended this dealer to all my friends !
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July 2023 by Miguel Ayala
The service director Patrick was very thorough, professional and resolved my issue without any hassle. Richard in service kept me informed and communicated during the process. The overall experience was the best I’ve had at a dealership. I picked up some accessories in the parts department and they too were great. The turnaround time on my truck was also impressive. I’ll continue to use this dealer for any future service needs.
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June 2023 by ba11h0g
Vishal “Vinny” was amazing in my purchase process. He made it simple and efficient. He started taking my information so that by the time I got to the dealership, paperwork was printed and ready to sign. I think I spent about a half an hour from signing to leaving. Everyone was very professional and customer friendly.
