-
September 2024 by Lianna Suggett
Has got to be the worst auto dismantler I have dealt with in 20 years, hold times ridiculous, customer service horrible and the process to buy a used door glass is gruelling!! they want us to send our photo I.D over email and copy of company card. Saying they have been burned, we have a company profile, tax I.D and verifiable phone number on google. Then this man is talking to me like I'm dumb, had to fill out a 4 page packet to get a used window, I gave up on this guy. I have dealt with over 90 dealerships and more than 200 auto dismantlers over my career, never have I had an experience like this, then told me would not start pulling my part and my mobile tech will wait an hour and a half while they make me a profile and THEN start pulling part!
After calling my buddies at Concord Auto Dismantlers I started telling him about it... he laughed and said must be the guy in Woodland!! Other dismantlers won't even give referrals as all of them do as a service when they don't have a part. This place is crazy.
-
September 2024 by Community Basketball
Scammers! Beware! Business is shady - As other customers reported.
We bought an engine and paid core fee. Drove 2 hours to get core credit but was denied. Unbelievable! I’ve been in auto business 25 plus years and I know shop charge core fees because item is high demand and they need core to rebuild it but this place does it to make extra profit. They place hurdles and obstacles to make us work extra hard to core credit.
Save the stress and money. Steer clear of this place!
-
May 2024 by Juan Rodriguez
Easy to work with received the transmission in working condition with no sludge in the pan. I would recommend.
-
March 2024 by zachary jones
I purchased parts from Dee at West Coast. He did a great job communicating and setting up a time for me to meet him there. He also had me check the parts out before purchasing so our time wasn't wasted. I recieved very professional service from Dee and staff alike. I'd recommend doing business with him and West Coast!
-
February 2024 by Ahmad Kashan
Worst customer service ever so rude and yes this is the only business that accepts only cash with tax
-
February 2024 by Juan Martinez
Falling customer service , don't get scam for this place
-
February 2024 by Luis Hernandez
This place don't take care of customers, they make me drive 3 hours for a transmission and ones I was there they refused to sell the transmission because they said they need to go home and they close at 4:30 even when they are posted to close on Google at 5pm,
Juan was really rude, and disrespectful please be aware before trying to buy on this place.
This place does not pay attention to its new clients, they made me drive 3 hours for a transmission to tell me that they had to go home and that they close at 4:30 even though they have posted on Google that they close at 5 pm Juan was totally disrespectful be careful buying from this place
-
December 2023 by Z&L
I bought a replacement mirror for my daughter’s vehicle from them off of eBay. Fair pricing, quick shipment, and the item was exactly what I needed.
-
September 2023 by Luis Ramirez
Excellent service and very good treatment from our friend Juan, 100% recommended
-
September 2023 by Daniel Lopez
Excellent service and price
Very satisfied with my purchase
Recommended
-
September 2023 by leo garcia
Great customer service
-
August 2023 by xd super gamer
Great service from west coast I’ve been using them for year always helped me out. Ask for Juan he’ll take care of you and always go the extra mile.
-
August 2023 by Slavic K
They dropped my engine off the forklift and when I came to show them the cracked oil pan they said it wasnt a big deal it only fell from a height of one or two feet. Would not reimburse the time spent replacing the oil pan.
-
August 2023 by Slavik K.
they dropped my engine off the forklift, said it was no big deal. After I had wasted a week of my time putting this engine in there was an oil leak they cracked the oil pan and they would not reimburse me for time spent replacing the oil pan, very bad service. Do not go here. This is the reason they only have 1.5 stars.
-
July 2023 by Amparo Silvas
Juan was very help full an very nice person hope all employees are same way
