-
July 2024 by Roger Peeples
The sales person was very good and knowledgeable. She was friendly and welcoming. Covered all the options for replacing my phone.
-
June 2024 by Billie Harris
The young man was very helpful and solved my problem.
-
June 2024 by Ann Noel
Worst Verizon store ever! Just sent my son and grandson away saying account was restricted….when my son is an admin on our family plan we have had for 15 years…what a mess.
-
May 2024 by Yoko Sakamoto
Will forever hate Verizon!
-
April 2024 by AlanVonShankster
ezekiel and Jackie were fantastic! Very helpful under difficult conditions!
-
April 2024 by Megan A.
Great experience here. Only disappointing thing was this was my first iPhone purchase and no headphones were included with the pro 15. Not their fault just bummed I have to yet again make another purchase.
-
March 2024 by Kim Brandwajn
Zeke was so polite and accommodating. While i waited he would help other customers, as he should, i was waiting on uploads, but he carried grace and always made me feel important. This Verizon is the best one ive been in for help and professionalism. Good job, guys. Ill be back
-
February 2024 by christine m ellis
My old phone crashed. Jackie gave me all info about what my Verizon plan upgrades. Very helpful in making my decisions. Extremely patient with me when I asked questions. She was very efficient
-
February 2024 by Kelly Grosso
Employees extremely helpful
-
January 2024 by Russell Pencin
Hectic place. Seems more likt a new hire training center! Been there 4 times, still haven't gotten my billing problem solved!
-
December 2023 by Henry Mendoza
Careful when trading on your phone! we traded in my mom's iPhone 13 Pro Max for the 14, and they gave her a ~$1000 “credit” which we didn't really realize what that actually meant (and of course they won't explain it to you and he made it sound like we were getting $1000 off the total of the new phone) but they won't take off $1k from the payoff/total amount left on the new phone, rather they give you tiny credits/discounts every month for 36 months to equal that credit amount and if you want to pay off your phone early then the credits won't apply at all to the whole and you will need to pay full amount on your own! Leaving Verizon back to T-Mobile not worth getting tiny discounts when we gave them a nearly new iPhone 13.Be careful when changing your phone for a new one! We traded in my mom's iPhone 13 Pro Max for the 14 and they gave her a ~$1000 “credit” which we didn't really realize what that really meant (and of course they won't explain it to you). They don't deduct $1000 from the total payment/amount left on the new phone, but instead give you small credits/discounts each month for 36 months to match that credit amount and if you want to pay off your phone early. You will have to pay the entire new price for your phone without any discount! I'm going to get my family off of Verizon better and go back to Tmobile. It's not worth it to give you small discounts per month when we gave them a new phone.
-
December 2023 by Jose F.
Careful when trading in your phone! we traded in my mom's iPhone 13 Pro Max for the 14, and they gave her a ~$1000 "credit" which we didn't really realize what that actually meant (and of course they won't explain it to you and he made it sound like we were getting $1000 off the total of the new phone) but they won't take off $1k from the payoff/total amount left on the new phone, rather they give you tiny credits/discounts every month for 36 months to equal that credit amount and if you want to pay off your phone early then the credits won't apply at all to the toal and will need to pay full amount on your own! Leaving Verizon back to T-Mobile not worth getting tiny discounts when we gave them a nearly new iPhone 13. ¡Cuidado al cambiar tu teléfono por un nuevo! Cambiamos el iPhone 13 Pro Max de mi madre por el 14 y le dieron un "crédito" de ~$1000 que realmente no nos dimos cuenta de lo que eso significaba realmente (y por supuesto no te lo explicarán). No descontan $1000 del pago/cantidad total que queda en el nuevo teléfono, sino que te dan pequeños créditos/descuentos cada mes durante 36 meses para igualar ese monto de crédito y si quieres liquidar tu teléfono antes de tiempo. vas a tener que pagar el total nuevo de tu teléfono sin ningún descuento! Voy a sacar mi familia de Verizon mejor y vuelvo a Tmobile no vale la pena que te den pequeños descuentos al mes cuado les dimos un teléfono nuevo.
-
November 2023 by Stephen Pogozelski
Great experience, even helped get the best value out of my bill
-
November 2023 by Brian S
Zeke was a very great helper, amazing associate!
-
October 2023 by Jacob Chapin
Spent 3 hours trying to help onsite with 1.5 hrs with phone tech trying. Odd technical issue, ended up getting a new phone. Matt didn't give up easily
