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July 2024 by Stefan Fogleman
Attempting to call multiple times to report one of the mail carriers placing packages in wrong boxes. Employees refuse to answer call.
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July 2024 by Janet Hernandez
Customer service is horrible, I prefer to go to UPS if possible but unfortunately I had to use them today. The lady that help me, Ruby was her name was very rude. I was not sure what package I had to use and she just seem annoyed with me when I was asking her questions. I had finally picked one since she didn't want to help me and I asked for tape to purchase to tape the bag and she just started to tell me "you can go to UPS if you want and they will charge you more" I told I would rather go over there if I had that option. She told me they didn't have any tape but the person next to her had some and when I grab my stuff to leave she pulled hers out saying "I will give you tape this one time but next time I won't " I told her I was planning to pay for it so not sure why she was being so rude. What happened to the friendly post office workers?
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May 2024 by ashillo9 “ashillo9”
This is a terrible post office. They always point their fingers away from them and towards the customer. I had called and gone in person because I wasn't receiving any of my mail to the new address. As I was explaining to the representative, she continually, rudely, and disrespectfully kept interrupting me. Stating, "I understand," and yet kept getting the address change incorrect every single time. They are inefficient, rude, and would not recommend doing any business with them. If I could, I would give them zero stars.
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May 2024 by JoJosh
Don’t help much when I continually keep getting postage due fees. And took them two days just to get me a receipt. I missed them the first day they tried to drop it off to me and the second day they didn’t even ring my doorbell.
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May 2024 by Westwoodapt Manager
Today I mentioned to our carrier Becir, that a resident has not received her package containing her medication. The tracking said it was delivered on a day he was off. He immediately began to search for it and discovered it was delivered to the wrong complex. He then hand delivered the package to her. He went ABOVE AND BEYOND!!!!
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February 2024 by Alex Secord
The driver didn’t even attempt to deliver my package and I never had an issues with my packages being delivered. It’s very sad to see how unprofessional this post office is.
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January 2024 by GVV T
I requested the Woodland post office to pick up my packages at my house, but they did not pick it up several times. I complained to them before, but still, today, no one has come. I called them at 4:30 pm, and they told me the guy would come and they would contact them to remind them, but still, no one came. I am doing business, and I need to ship items on time for the holiday.
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December 2023 by Rose T
I requested the Woodland post office to pick up my packages at my house, but they did not pick it up several times. I complained to them before, but still, today, no one has come. I called them at 4:30 pm, and they told me the guy would come and they would contact them to remind them, but still, no one came. I am doing business, and I need to ship items on time for the holiday.
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December 2023 by Gideon
They Said the package was out for delivery on a certain date, saying it would be delivered by the end of the day. I waited all day then it said it was gonna have to be delivered the next day. That’s unacceptable
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October 2023 by Igor Sokolov
I came to return the package, but nothing works even though it is Monday 1:54. Russian Post direct
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September 2023 by Alex
I love this post office in Woodland. Everytine I come here service is fast and friendly. It's a beautiful location too.
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August 2023 by Christian
Where packages go to disappear.
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August 2023 by Ana UriasVidrio
I went in today at 4:30 and The line was going all the way to the back when I went in and that was no problem but there was 2 ladys with an open ‘window’, one at the very left and one at the very right. The one on the right was helping the line move quickly, was apologetic about the wait, great service. The one on the left spent 10 minutes looking for a customers package which thats fine but I saw her rolling her eyes at the customer then slammed the next window sign on the counter, rolled her eyes at an older gentleman asking her just for stickers and started counting her register to which the lady on the right was shocked and asked her why she was closing when there was a line all the way to the back and they didn’t close until 5. She answered back rudely that she was there until 5 and needed to close because she was new and needed extra time to close and repeated she was leaving at 5. Incredibly rude, left me and the people behind me shocked at how rude she responded to her coworker and basically said the line was not her problem. Thankfully another lady came out of the back to help and get the line moving when she saw how busy it was. Overall just made it a distasteful experience to see someone on their team who is so rude and inconsiderate to her coworkers not to mention rude to the 2 customers I saw her ‘help’.
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August 2023 by Alexander Lepley
I love this post office in Woodland. Everytine I come here service is fast and friendly. It's a beautiful location too.
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June 2023 by Jasmine Hamilton
Husband went there and one of the dudes that work there was super rude and dismissive for no reason. Go to a different USPS if you want better service or human decency.
