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October 2023 by Uli J.
Reuben definitely needs to work on making a good bond/relationship with his clients. He is extremely rude and he is a very short temperament dude. He is not transparent and super dishonest with his clients. Took my Nissan to get the transmission replaced since that's what the dealership I bought it at suggested. We agreed to install a new transmission. I come back and he hands me the car and to my surprise it's in worse conditions. The car was not even shifting gears and he had the audacity to say that the car was running fine and then tells me to go to Nissan to get it reprogrammed. What kind of mentally Ill person would do that to their customers. I couldn't be running the car like this.Nissan says heck no they are not going to reprogram it since they didn't install it. And was missing a disc from new transmission. That's when I found out he had installed a used transmission. he probably bought it for so cheap on the side. He refused to show me the invoice to see where he got it from. That's when I found out he installs the cheapest parts he can find to take advantage of people. Anyway this dude gets all pissed and takes my car back for a whole month almost and to my surprise this dude has taken my car somewhere else and didn't want to tell me where my car was and who was working on it. He kept my car hostage for a whole month!!. He left us carless so we had to send him a BAR agent so he could finally start working on it. Finally, he returns the Nissan scratched and he added 700 miles and with no gas. The transmission still has bad gear shifting and show up with new codes. Again I tell the BAR agent. Bar agent convinces him to do the right or else court will be next. He finally decides to buy this time a new transmission from Nissan now and fixes it. This whole process took 2 months. He lefts us carless and he was extremely rude to my girlfriend and her mom. We almost got into a fight. This guy has no good feelings he only cares about your money. Guys please don't go here. You will safe yourself your valuable time and money. I really beg you don't go here.
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August 2023 by Josh W.
Needed a new AC Compressor and Serpentine Belt on a large gas engine. Francisco and his team did a great job diagnosing the issue, getting some harder to match parts figured out, and getting my motorhome in and out in a day. Highly recommend.
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June 2023 by Kristina Barnwell
Took my car in to check a exhaust leak after I was told I had one. He got me right in and found out I did not have one, but that I had a couple of bolts missing from my engine. He fixed that along with replaced my air filter which is not an easy task in my car. I will keep him in mind and I do have his card now. Thank you, it rides a lot smootherService: General repairs & maintenance
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June 2023 by Bax Baxter
Great service very friendly they fix my A/C due to a hose leak even let me borrow a car to go get the part at the autoparts thank you for the great and honest service I truly appreciated. I definitely recommend Lopez Quality Auto Repair. ??Service: Air conditioning
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June 2023 by Danny S.
My A/C wasn't working due to a leak on the hight pressure hose wich they change and charged my A/C They even let me borrow a car to go get the part, thank you for the great service and honesty I appreciated
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March 2023 by Ruben A.
Needed help with changing a turn signal which I couldn't get to. Did it quickly and at a fair price
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March 2023 by J Garcia
Quick service, friendly mechanics. I would definitely use again.
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January 2023 by Will C.
So this review is based off my conversation with the owner ! I read the reviews before I called and said to myself let me give them a try because you can't always believe what people say ! Well sorry to say they ALL the reviews of how the owner speaks to customers is 100% accurate , I called to ask the process in brining my vehicle in and how they bill for finding the problem , how long it might take , where would my vehicle be stored ect ect , the owner was snarky , acted like he didn't want to answer questions and was basically rude , once I called him on how he was speaking he changed his tone a bit ! But with that being said I could only imagine having to deal with this guy and business if they had my vehicle and I had any issues with the work or questions , NO THANKS .... Took my vehicle to a different shop and was very happy , Thank You to Lopez auto repair for making my decision easy after speaking to you .
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December 2022 by Jess
Said they’d fix our AC. They charged us about $750 but didn't fix anything. They even had my family go and purchase an original Honda Civic AC Compressor. Horrible job. They left pressure pliers attached to our family car and said that that's the way the car was supposed to be!! When we told them that they hadn't fixed anything, the owner said that he had put a lot of time into the car and wouldn't give us a reimbursement. Save yourself the headache/loss of money and find a different auto repair place.Services: A/C installation & repair
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July 2022 by Daniel Medina
Great shop, friendly service. I use them for my fleet of trucks. Always coming backService: General repairs & maintenance
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July 2022 by LiviJoy Hoops
We received above-and-beyond customer service at Lopez Auto. Traveling long distance we needed emergency maintenance and they made it happen!
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July 2022 by Debra S
I just want to thank these guys for doing agreat job, treating me with respect and charging a fair amount for the job. Thank you so much!!!!Service: General repairs & maintenance
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July 2022 by jose santana
Very good and fast service. Very affordable prices too
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July 2022 by Jim H.
I was very pleased with the customer service they provided. They squeezed me in the morning had me back in the road that afternoon. Read the reviews and decided to give them a shot. I'll definitely be back
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April 2022 by Calvin M.
Took in my truck to install a gooseneck hitch and and they completely cut out a 6 inch hole with a hole saw and then they used a reciprocating saw. I ending up doing the hitch myself and they charged $370 a cut a MASSIVE hole in the WRONG location.
