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December 2023 by Eridani Mendez
I went in for a consultation to do a strand test because I had previous brown box dye coloring and some treatments. We let the bleach sit for 20 minutes and it got pretty light and in my pictures you could tell that it is blonde. So I scheduled an appointment to go back for a few face framing highlights. The lady who was doing my hair that day was different from the lady did my strand test. She was so lovely very nice and answered any questions I had but I did not leave with the color result I wanted. They had told me it wouldn’t be too light because of my hairs history but it was orange and not the color of the lighter strand test. Also she did a toner but at the time I was not aware that a toner doesn’t deposit color it tones already yellowish lighter hair. My hair was a brassy orange so it did nothing but I had to pay extra. The ladies are wonderful I think it was just a lack of communication on both ends.
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February 2023 by Jasmeen Sidhu
I go my hair highlights for is salon my hair highlights did old lady very bad experience i am not like for highlights colour shee told me you not like you come I fixed i go next week but .she not nice talking to me and told me give me phone number i call you when i free I wait 1,2,3, but not call me i go back salon she lady not coming I give again other lady my phone number she told me when come she call you but all most 2 months not call .my recommend not go is salon .
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December 2022 by tamana sharma
Don’t go ever for hair coloring, they are bad. They mess with my hair. Satisfaction is everything, i spend alot still bad . They are expensive. The lady color my hair see that hair color looks not good, still she didn’t fix it.
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December 2022 by Thida Leang Wong
I do not want to mention the name of that lady(the hairdresser who works in JC Penny salon. She gave me the worst hair cut I ever had. My first and also my last . So disappointed! I will not recommend any friends to her………!
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October 2022 by Liza Alderete
I asked for a hair cut and color. Was quoted 95 on the phone. Got to the salon and they said it will be over 200. They did even color my hair like I schedule and Nora was very unpleasant.
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August 2022 by isabel morin
Nora is my hair lady! Cut, color and highlights at a reasonable price with great customer service. I can usually get in within a week. I feel beautiful every time I leave this place!
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October 2021 by Kathryn Xiomara Herrera
Great services excellent salon.
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August 2021 by RG Hammon
Poor customer service and only 1 shopping cart? I'll never shop there again.
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October 2020 by Mary M Davis
I have long white, silver, grey, and every dark shade possible in back hair. It's baby fine like spiderwebs when dry, but soft straight and shiny the rest of the time.I am allergic to so many fragrances, it's extremely hard for me to "go" places and get my hair cut, and due to the virus, and my compromised lungs, I've needed this FOREVER!Carla was great. I probably should have gone another inch shorter, but my hair shrinks up a little when dry, and I don't look good in short hair. LOLThis was cut 10 days ago, it's a bit "bedhead" without glasses, but I still love it.
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June 2020 by Helene Brigham
Highly recommend for all your threading and waxing needs. Awesome servicE!
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May 2019 by Bridget L.
I am absolutely appalled at the behavior of this salon. My mother made an appointment for a haircut with a stylist named Nora at 1pm. While I understand that often stylist double book between color appointments, Nora's actions were not ok. She told my mom it was too bad she didn't have time to style her hair and thought it looked fine like that and she could pay at the desk. She had a client with foils in her hair. The receptionist told my mom it's raining outside anyway. Are you serious? This is how you treat people?!?! They should not have booked her the appointment if they didn't have the time. My mom has a nice dinner to go to tonight and came home with wet hair and nearly to tears because of how rude these employees treated her. Completely unprofessional.
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May 2019 by Mickayla Southard
Stylist insisted I should get layers. Three times (including when I walked in and said what kind of cut I want and declared ‘no layers') she insisted I'll need them with my cut. Twice I declined and the third time I yielded. After I got home and was able to see my hair dry naturally, I realized she cut them WAY too short. There's a solid two inches between the bottom half of my hair and the top half. I think she was so insistent because she messed something up and wanted to hide it. I will never be going back here. Rule of thumb: don't let a stylist bully you into getting something you KNEW wouldn't work.
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April 2019 by Silvia Jasso
Brianna did a really good job with my hair!! Its perfect
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September 2018 by Anastasia Rushing
thanks to Sephora's makeup consultant for helping me with my new look ! Paula
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August 2018 by Erica Z.
Looking for a salon to cut my daughters hair last min. Went into here Jullian (sorry I know I'm spelling your name wrong) took us in right away . She was very polite and professional, she even braided her hair after the hair cut. There was another lady there who was also very friendly as well sorry forgot her name but I want to thank them both for making it a comfortable experience . I Will be returning here for any future needs , also have recommended them to some friends . :)
