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October 2023 by Reut Schwartz-Hebron
We picked this place to put my daughter's stuff because she goes to UC Davis and we needed a place to store everything for the summer between her dorms and getting into an apartment. It was clean, had good reviews, and offered really good rates. In retrospect, the peace of mind of leaving our things here was above and beyond our expectations! Nicole (the manager there) was most attentive, caring, and wonderful! She was extremely responsive and helped us in every way she could (which makes a huge difference!). This is a great storage place with excellent service!
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March 2023 by Kent Reisenbichler
I've been dealing with Nicole now for possibly 5 years. She is a star and always helpful when I need a storage unit.
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February 2023 by Carlos Robles
Very nice and helpful workers I'm at ease that my stuff is safe thank you for working with me I appreciate your help and will continue to use you now and in the future
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January 2023 by Pat R
Great little affordable storage facility. If you can find it!! Tucked behind the McDonald's and blackbear diner. The units are clean, reasonably priced, and just about the right size for what you may need.
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November 2022 by Alexanndria Silva
Best storage facility I’ve ever dealt with. The property manager, Nicole, was amazing. She answered all our questions with ease. I would 10/10 recommend this company!
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September 2022 by Jasline Dimapilis
I’m a full time college student who had a break in her lease contract over the summer. I needed a place to store my stuff for a little over a month and found this storage site! Customer service was fantastic!! Nicole (the property manager) made sure to answer all my questions since this was my first time renting any unit ever. She was so sweet and got back to me incredibly fast if i ever left any voicemails after hours. Super thankful the owners were very understanding and accommodating with my college schedule and budget. Although it’s located behind a couple businesses it still has a locked gate that made the whole site secure. Our unit was one of the smallest (5x5 or 5x6sh I believe?) inside a hallway and was able to fit items from 2 women bedrooms, 2 bathrooms, and a good amount of kitchen items when stacked. Although the unit was not temp controlled, the Sacramento/Davis/Woodland area had a heatwave up to 113 degrees and everything was perfectly okay. Had absolutely no bad experiences and will be back again! (:
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September 2022 by Leah Thompson
Awesome service! Ladies in the office are great. I’ve rented a unit here off & on over the past 15 years. Highly recommend ?
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August 2022 by Malik Studios
We had a great experience getting our storage unit. We had an issue with our Id but the staff helped us quickly resolve the issue. Highly recommended!!!
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January 2022 by El Viejon Rodriguez
Great customer service and easy access from freeway.
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September 2021 by Katharine H.
I was scrambling to find an affordable storage solution for my UC Davis student son and his roommates to accommodate a gap between apartment leases. First Rate turned out to be the perfect solution. They had availability of a large drive-up unit, it was affordable, it was quick to set up, they are RIGHT off of the freeway which made the transfers back and forth loading in and loading out really efficient. The folks in the office were really helpful and accommodating. I would definitely recommend them.
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March 2021 by M. C.
best in town
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December 2020 by Emily S.
I'm updating my review after receiving a call from Nicole, who apologized for the call center rep. While I can't say I'm surprised, (Nicole provided excellent customer service from the get-go) I was sure pleased to hear back from someone on-site.
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August 2020 by Isac Lee
Called same day and got a unit. Transaction was painless and the assistant manager Kacey was both helpful and kind in answering our concerns and showing us the storage spaces.
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November 2019 by Britt K.
Overall a good experience, and I used their facilities for almost 3 months. Their staff were quite helpful and friendly when I needed to sort out some difficulties, and the storage room itself was adequate. Mine wasn't climate-controlled (didn't need it, but also idk if they offer that option or not), didn't seem to have any issues with bugs or whatnot in my items either after I moved them out. They don't prorate or offer military/student discounts, BUT I got the first 30 days free for my room and a competitive price for the other two months, so I was very satisfied. I would definitely consider coming back if I need to store again.
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September 2019 by Joseph Venticinque
Kacey was the most helpful and easy to work with person I've met in a long time! Would recommend to anyone!! Couldn't be happier with my experience
