“As longtime AT&T customers, we always get our phones through Best Buy/AT&T. The employees at Best Buy have always been very helpful. Yesterday my phone died and I had a couple options. Miguel was so very patient, walked me through my options, and ultimately set up my new phone! Miguel downloaded everything from iCloud to my new phone, and the only thing I needed to do was put in my passcode!! I appreciate his excellent, friendly, customer service and patience! I hope Best Buy recognizes Miguel for his positive customer service!”
“Just walked out and I honestly owe Wes in wood working aisle a 10 star review. I was in aisle 12 plumbing and not a store associate in site and I tracked down Wes 5 aisles over. I needed a 3/4" brass coupler, Union, female gate, fitted stop, and something else. None the less, I dont understand any of this stuff, but my contractor was able to relay the info over the phone to Wes and Wes found everything we needed in about 2 min without breaking a sweat.
I know without his help I drive all the way to Dixon and back again.
Thanks again”
“I want to give a huge, sincere thank you to Gino and Adam. I've had a heck of a week in the repair dept at my house. The water heater broke (beyond my scope) and then my kitchen sink plumbing all pretty much failed and I I had nooo idea the name of the parts I needed or really anything about DIY plumbing. Figured it would take multiple trips to the hardware store to get it right. I was going to go to Ace because it's closer to my house and their staff is knowledgeable. They were closed so I decided to go to THD and I was sure that I would look down the plumbing isle and black out (promptly did black out). That was until the friendliest associate Gino approached me because I was a deer in headlights. Gino went above and beyond to help me. I went through my application, showed him pictures of my set up. He continued to hand select everything I needed and showed me how the gaskets and washers worked and where I would need to apply plumbers putty and plumbers tape. He put the entire set up together for me and didn't let me leave until I fully understood. He had Adam come and help him remove some nuts that were stuck in my tee fitting. Then Adam came to find me on my way out and brought me two suggestions for cutting pipe. I just went to say thank you to Gino and Adam for the exceptional help. I was able to fully fix my kitchen sink last night and now have a fully functional kitchen. To say I'm relieved is an understatement.”
“As longtime AT&T customers, we always get our phones through Best Buy/AT&T. The employees at Best Buy have always been very helpful. Yesterday my phone died and I had a couple options. Miguel was so very patient, walked me through my options, and ultimately set up my new phone! Miguel downloaded everything from iCloud to my new phone, and the only thing I needed to do was put in my passcode!! I appreciate his excellent, friendly, customer service and patience! I hope Best Buy recognizes Miguel for his positive customer service!”
“Excellent customer service. Friendly, knowledgable, careful installers!
They will follow up with the manufacture if repairs are needed - the customer does not have to attempt to work with the manufacture if there is a problem with the appliance! We highly recommend them and the products they sell are reliable.”