September 2022 by Mary S.
Allied looked like the kind of local business I like to support, and the reviews were great. Polite people gave me a prompt appointment the next day. I thought the tech was a little weird, but dismissed it. He said my computer would be ready the next afternoon, but it wasn't, when I called. I got a call from his FATHER after a couple of hours to say the tech was on site and wouldn't be getting to my computer. This was about 4:30 on Friday afternoon, and they weren't open over the weekend. Monday late morning I called - not ready. Call in the pm. I told them I was getting really mad. About 3:30 I went to the office and it was closed. Called again. After more blah blah and lies from the tech I told them I was going to lodge a complaint for theft against them if I didn't get my computer by the close of business. He promised to be there in 20 minutes "max" and after 30 minutes I called again. He turned up about 10 minutes later, apologizing profusely, as did the office staff. I don't know what his problem is, but he told me 5 or 6 lies over the 5 days they had my computer. Stupid lies. Maybe he needs a drug test. Maybe something else is wrong with him. Maybe he thinks old ladies' computers are not important. Whatever - don't go there. I don't know how those nitwits stay in business.