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March 2024 by Jonathan Young
Walkability: Lots of restaurants and shopping within walking distance.Noteworthy details: Nice lounge
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March 2024 by Chloe Friedman
Bed was so hard, comforter was paper thin and gross feeling, and the pillows were so flat I had to resort to using my airplane neck pillow. Housekeeping also never came to make up my room. Quite uncomfortable. The valet guys were nice!
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March 2024 by Gerrald Samraj
Not bad of a place .. they definitely need a better fitness center. They missed out my water bottle and still charged me for it. Needs improvement for
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March 2024 by Rachel MacKenzie
This hotel has potential to be good but I left feeling sad and frustrated at the level of unnecessary waste and single use plastics used for EVERYTHING - all the cups, glasses, coffee, creamer - even at breakfast.. It looks cheap and untasteful in my opinion. I also thought 29$ was extortionate for a very average breakfast. Please consider swapping out the throwaway plastics for ceramic cups and ceramic jugs - it's more tasteful and a lot less harmful on the environment.
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March 2024 by Danielle Hardee
Hetty and the entire team made our stay lovely! The bar service was excellent and the hotel was clean and in a great location for our conference. Nice pool area with a fountain/fireplace combo which was nice to sit around with a glass of wine. Great breakfast as well!
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March 2024 by TT Brown
The staff are great. It's a short walk to the outdoor mall where there are places to eat.Rooms: The rooms are a nice size and have always been very clean.
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March 2024 by Jonathan Hedvat
they charge a junk fee for $14~ and won't take it off. You ask them the government website that tells you where it is, they can not tell you what it is. They dont know. its not right.
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March 2024 by Melisa Marasli
I did not sit in my life like this hotel never ever booking this hotel. It was very bad. I was naked. Three people came to my Room they said you are smoking, but I did not take him two times the room was like a Grave why was very bad small room they booking the balcony but it’s without balcony. The balcony is lack behave was so bad. I paid also $800 but came to Hilton. Hilton was very nice very very very nice. Never booking this hotel.
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March 2024 by Chrisine Halaby
I came on February 3rd to LA at another hotel, LA had a storm that flooded streets on the 4th. Our hotel room got flooded and they were unable to accommodate my kids and I. I found this hotel during the storm it was so windy and pouring rain I had my kids with me. Once I got to the front desk I was greeted so respectfully and they were able to help find a room I was able to afford. We eneded up staying till the 12th. The service here is amazing and the people were just so sweet! Mosies was super sweet and so helpful, my kids loved him. Leslie and Marinella were the ones that helped me out so much during the storm and helped me get in asap for me and the kids. It was such a horrible day for me and I didn't know what else to do! They helped me out so much! Also, Hector he works with valet he is so amazing and sweet my kids love when they would see him. I felt so safe and felt like the treatment was amazing. I have never stayed in a hotel like this before and the service the people were just AMAZING! I will definitely be coming back to this hotel in June of this year! Of I could give them more then 5 stars I would!In the pic is Leslie and Mosies! They literally saved me that day!
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March 2024 by Scott Richardson
Absolutely terrible hotel. They charged me $300 for incidentals then proceeded to charge me another $198 at checkout because apparently the $300 actually is just a hold and doesn’t cover anything. Thank god I had an extra $600 laying around to check out and in! Restaurant was horrible and overpriced. Cold eggs and hard pancakes. Property charges for subpar WiFi and $25 to park. Took a shower at 4:30 am and no hot water. Stay away. Front desk guy was rude when I asked about the incidentals. He just couldn’t understand why I didn’t have an extra $600 lying around to give Marriott for a subpar experience.
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March 2024 by Dmar
The first Mariott where I actually felt like a Titanium Elite member. The lounge with the complimentary breakfast was the perfect way to start my morning.
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February 2024 by Thomas Nicholas
There for a convention only. The staff was very welcoming. The center is great for conventions with everything we needed.
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February 2024 by Chris Logan
Went for a company conference. The good was better this trip than pay trips, but the building in older and my room was very noisy. The staff seemed friendly and helpful. The gym was mediocre for that large of hotel, it was in the same room as the indoor pool which made it very humid and the equipment develop rust.Rooms: The room was noisy, but clean.Walkability: Within walking distance of several restaurants. Rumor is the LA Rams training facility is going to replace the mall next door, so that's exciting.Food & drinks: We had catered meals for our company. The quality and variety were pretty good, save the sea bass.
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February 2024 by Alexandra Price
Very nice hotel, clean, it even has its own
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January 2024 by Mikell Reynolds
Clean, nice hotel with responsive nice staff.
