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March 2024 by Riana Appling
G provided amazing customer service and went over and above to help me ship my mail. He was very patient during the rush of closing time and made sure I had everything I needed. G is the best!
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January 2024 by RiRi Believe
I had a great experience at the post office when a clerk went over and above to help me with an overwhelming amount of mail that I had not picked up in a long time from my PO Box. They provided excellent customer service and made sure I had everything I needed.
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January 2024 by James Dargie
Amazing staff and efficient service
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January 2024 by Sandy
I can see why this location is so poorly rated. I stopped by here on my way home from work today. I'm having difficulty getting my deceased mother's mail forwarded to me. The postal worker tried to tell me that my Power of Attorney had expired because of a date on the document. After leaving, I googled this. Power of Attorney's do not expire until death. So while yes, it had expired because of my mom's death, it did not expire because of the date on the document. I would let this go, but this woman was just rude and ill informed and did not handle this encounter appropriately. I know people who used their Power of Attorney after their parent death to get mail forwarded. But I guess you have to find the right person. Right now, I say I've lost this battle, but wanted to warn people this may not be the post office to use for issues like this.
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December 2023 by Richard Cerniauskas
Great service!
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December 2023 by Monika Kandero
Was waiting 20 minutes in line with baby. Asked to buy a tape to wrap my box, they have been out of tapes. So I asked to use their tape, I saw the other worker let the previous customer to use their clear tape (not priority). The worker who served me said he can’t give it. Kind of ridiculous to be cheap for the piece of tape. Waste of time
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December 2023 by Sam Sangestanian
This is in regards to mailman in Woodland Hills. 50% of days you understand how a mail door slot works. Please do your job and put the mail through the slot. Don’t drop advertisements and mail on someone’s door mat. Issue has been going on for at least a year now.
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September 2023 by Frank Lazur
This guy says his name is Sam. He is by far the rudest and nastiest person I've met in months. He was very mean to a lady with a baby for no reason.
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September 2023 by Bri
Worst location in the valley! Their workers steal packages and management is incompetent! I really hate that I have to use this location for mail delivery! They need to be shut down!
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August 2023 by S B
Worst location in the valley! Their workers steal packages and management is incompetent! I really hate that I have to use this location for mail delivery! They need to be shut down!
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July 2023 by Tyler G.
Very new to shipping and the workers here do a great job of helping/explaining. Eunsung turned a stressful shipping experience into a easy positive learning experience. They work as hard as they can so if there's a line they're trying their best. Nice place and would recommend.
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June 2023 by Christian Borao
Cindy was very nice in assisting me with my envelope.I brought in my own, and she said I would save $4 by using their envelope and inserted mine into theirs.She mentioned that she saved the previous customer $40 by doing something similar.I really appreciated the transparency and she was also funny, easy to talk to. Good experience overall.
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June 2023 by Gordon G.
Cindy makes things so much harder. None of the other employees enjoy her attitude, so how do customers feel?. She's bossy, rude, and lacks the skills to be in a customer service position. Somebody please talk to her about her bullying ways. Not a good look for a post office that already has issues.
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June 2023 by Jessica Ramos
For some reason the girl at the counter was yelling at me for not pulling up the tracking number fast enough (there was no one in line).
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May 2023 by Conor B.
This Post Office is really tucked away. I often forget it even exists. But, that's really beneficial as I have never been here and seen it packed like at other post offices in the area. I've always been able to get in and out of here in a very reasonable amount of time.I also find the staff to be friendly and helpful. They clearly just want to get you on your way, but they're not pushy or rude about it. They're just good at their job and know how to go through all the motions quickly. I really don't fault them. I don't live in Woodland Hills (nor do I work around here anymore) but if I am going to be out & about in the area and have things to be shipped, I will certainly go to this location over the 2 ones closer to my home.
