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May 2024 by Norbert Aivazian
It is important to know where you send your children to school. It is crucial for the well being, emotional well being and academical success of children; thereof, it is for sure not this school. This school carries team of teachers which whom are not doing what they must be doing. Observing your children A-Z is important but more important to observe the behaviors of the teachers whom are “taking care of and educating” these children. DO NOT RECOMMEND.
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August 2023 by Kevyn ..
Be very careful enrolling your child in this school. Cheryl, the director there, as so many others have pointed out in the reviews, lacks customer service skills, and is rude as well as dishonest.There are many other great schools in Woodland Hills to send your children, unfortunately this is not one of them.
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August 2023 by Pedram S.
My daughter has been going to Woodland Hills Tutor time since she was 6 months old. This place is under Miss Cheryl and Cecilia's management and they have the best team. My daughter just turned 2 and she's going to toddler class which is more fun and active too. She had her best experience with Miss Celia and Miss Mina in the last year on a half. Everyone is awesome. And it's so good to see Miss Shokoo everywhere at school. She has such a great energy and personality. They make your kids moment very special. My wife and I can't thank them enough.
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June 2023 by Madeleine W.
This is about scheduling a tour, not about the quality of the daycare itself. I scheduled a tour and I got multiple confirmation text messages and emails. I showed up the day of the tour at the right time, and no one was there at first. After waiting, the associate director let me in and told us the daycare was short staffed and they couldn't do the tour that day but gave us a quick version of the info. I completely understand being short staffed, but I would have appreciated a phone call or text so we could reschedule the tour instead of getting my baby all packed up to go visit the daycare. Today, the day after, I got an email from the company saying I didn't show up to the tour.The daycare seemed like it could be a good option, but the front desk and scheduling is a bit of a mess.
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May 2023 by Carolina Munhóz
I just love Tutor Times Woodland Hills! My daughter has been going there for almost a year, and I feel like it is her second home. She feels so comfortable and happy. Her primary language was Portuguese, and in just two months, she knew everything in English. Cheryl is a great principal and is always accommodating. But the highlight is Miss Brenda!!! She is the best teacher I could have asked for my daughter. My daughter absolutely adores her! As a parent, I’m so happy to know that she is safe and cared for by someone who is so lovely and professional. Miss Brenda is always creative and loves to help my daughter evolve. She even helped us during potty training with tips and encouragement, and she always provides us with feedback. We truly feel that Miss Brenda is an integral part of our daughter’s growth. We couldn’t be happier!
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May 2023 by Carolina M.
I just love Tutor Times Woodland Hills! My daughter has been going there for almost a year, and I feel like it is her second home. She feels so comfortable and happy. Her primary language was Portuguese, and in just two months, she knew everything in English. Cheryl is a great principal and is always accommodating. But the highlight is Miss Brenda!!! She is the best teacher I could have asked for my daughter. My daughter absolutely adores her! As a parent, I'm so happy to know that she is safe and cared for by someone who is so lovely and professional. Miss Brenda is always creative and loves to help my daughter evolve. She even helped us during potty training with tips and encouragement, and she always provides us with feedback. We truly feel that Miss Brenda is an integral part of our daughter's growth. We couldn't be happier!
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May 2023 by Elizabeth G.
I just happened to be on the site and Tutor Time showed up. I am so shocked at the reviews I am reading. We have been at Tutor Tim for 4 years and have had great experiences. Miss Brenda is the sweetest, calmest, most empathetic teacher in the world. She is super Zen. She teases and plays with the children and they ALL love her. She never raises her voice so I think the review below is unfair. Michelle, I know who you are, shame on you for writing that Brenda grabbed your child. You know full well that that woman doesn't do those sorts of things. I have seen your child hit other children, and attempt to hurt himself and she has had to take him to the director when he can't calm down or self-soothe. All parents can see the videos so stop trying to blame the school for your child's challenges. If you are looking for a school- note that your kids are on camera and as a parent, you get a special website and personal code to log in so you can check on them throughout the day. You can see that this review is a parent lashing out in anger and not the full story. All kids have behavior issues at times. My child is not exempt and the school has been very kind when dealing with my children as well as bringing their behavior challenges to me so that we could work together to address them. It's uncomfortable to hear that your child is misbehaving but they are children and as parents, we have to work with the caretakers and teachers to help the children so that they don't harm others or themselves. I appreciate nap time too. All kids need some sort of downtime during the day. Ms Brenda helped my kids not only nap but to self-soothe and she basically potty trained both my kids since they were in daycare for 7-8 hours a dayI feel that all of the teachers do the best that they can to guide the kids in the right direction and when I see something on the video that looks questionable, I pick up the phone and call Ms Cheryl the school director to deal with it immediately. Ms. Cheryl always calls or emails me back with an explanation as well as how it will be addressed. Her welcoming, open-door policy gives me confidence that any issue can be sorted out with kind and courteous communication. I would definitely recommend this school.
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May 2023 by Michelle R.
The severe lack of empathy and understanding the administration has is concerning. When my child first started at TutorTime in 2018 as an infant, there was an atmosphere of development and caring. In the past 2 years, that has changed drastically. My son has loved both of his main teachers in Pre-school and in PreK, the problem stems from the high turnover and other poorly educated staff.Take a look at their Type A citations/deficiencys on the state liscence website. Some of the teachers are really great, calm, have good classroom management, and wonderful educators. Unfortunately, some desperately need to remember they are dealing with children and they are NOT to touch them unless there is a threat of danger. Any feedback about their staff goes in one ear and out the other. I had let the director and regional director know that I had observed one of the teachers who was overly physical with the children, as young as 2, grabbing their arms to move them around. In January 2023, there was an incident that I witnessed on camera myself where my child was previously upset and had already self soothed and calmed himself. The teacher, Brenda, started aggressively toward him, so he ran away from her to the other side of the room and collapsed onto the floor, obviously re-escalated by the teacher's yelling. Brenda came up to him from behind and picked him up with his arms pinned and dragged him out of the room to the office so he could have a talking to in the "office". I drove immediately to the school to pick him up and tell the assistant director what I saw. They tried to claim that what I literally saw happen myself did not happen the way I stated, and nothing came of it other than that teacher was no longer watching the children in the PreK room. I split my shift at work so my child would no longer be with her in the morning care room as well. Another time, he came home with several scratches under his armpit that were from another teacher, Lori. Again, the only thing that happened is that teacher was no longer in that classroom.My son is not physical with our family, as we do not believe in physical punishment at home. They will also expect your child to lay quietly on a cot for 2 hours after lunch. This is so they can get away with having less staff, because if the children are on cots, they can have more kids in the room. If they don't sleep, they aren't given anything to do other than looking at the ceiling. My son had a complete meltdown because the teacher was ignoring him while he was trying to tell her that another child hurt his elbow by throwing a stepping stone at him outside. Instead of providing calming techniques and a place to self calm, as identified in his intervention plan, the situation was escalated by ignoring his needs.He ran around the yard screaming and refused to come inside. Then, when they got him inside, he slammed one of the tables down and was screaming more.He was sent home and dismissed from enrollment by them, when the assistant director called me to come pick him up, I could hear him saying no and crying in the background. She told him "well that's what you get". Even after he was disenrolled, Cheryl called me to talk about the incident. I brought up the concerns and she dismissed them all, saying he knew better and should not have had the tantrum or slammed the table and screamed because he was upset, as if there was NOTHING the adult in the room with him was responsible for. How PETTY can an adult really be to a child who is trying to be better.Because my child is bright, any time he made a mistake or misbehaved, I was told "he KNOWS what he is doing" and "he KNOWS there are consequences" as if a 5 year old has the executive, cognitive, and emotional functioning of an adult. He was disenrolled 3 WEEKS before his preK graduation from a school he has been at for 5 years. No celebration, no closure. Just a sad little boy who doesn't understand why he can't see his friends and keeps asking for another chance and to "tr
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March 2023 by D H.
Our kids have attended TT Woodland Hills for the last 4 years. My wife and I are grateful to the team. They are attentive, caring, and loving. The school's motto is to "be kind" and our kids come home and share a lot of the lessons that they are learning at school. Our daughter regularly reminds us to "save water" and she tells her brother "not to litter" when he drops something. The kids are mindful of washing their hands and sharing which is really helpful when you are raising twins. They always say to us "sharing is caring" which they learned from the curriculum at Tutor Time. Our kids call the director Ms. Cheryl their school mommy and Ms. Brenda and Ms. Victoria their aunties. We believe that it takes a village to raise children so we are happy that they love and respect the management and teachers. We were impressed watching Ms. Nareh teach the kids to count with dominos. And the kids are doing great learning the days of the week with the songs as well as how to write their names. The activities and lessons are engaging and fun for the kids and they are so excited to share what they learn each day. The staff posts photos of the kids throughout the day which helps me to stay engaged in their care and learning while I am at work. Our kids love it here and we love it too.
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December 2022 by Ashley Ellison
TutorTime discriminates against working mothers, who don’t have an actual 9 to 5 steady schedule. I’m a single mother, who works, but my schedule varies, and even though my work schedule is out two weeks in advance, they can’t except my child. I was even told thy needed to know the schedule a week in advance, and I said I have mine two weeks in advance, but the answer was still no. It’s hard enough to find daycare who take infants in this area, but to be told no is discouraging. They still would not except my child. Daycares are put in place to help parents who need a safe space for they child while they are away. To be rejected because of a work schedule, sham on you Tutor Time. I wonder what other experience other parents have with this company? I have been praying on whether or not I should report this?
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August 2022 by Morgen A.
The staff is very attentive, caring, and loving. All staff members are great with communication. The activities and lessons planned are engaging and fun for the kids and really help with development. Seeing pictures of our son and the activities he's participating in throughout the day brings us so much comfort. He's happy every time we drop him off and pick him up! We love Tutor Time!
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June 2022 by Noricela B.
Wanted to thank all the incredible teachers at TutorTime of Woodland Hills. You all have been an essential part of our lives for the last four years and we will always be grateful for all you have done for our two girls.
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October 2021 by Elvira D.
PLEASE AVOID ! AT ALL COST ! Removing my son from this poorly managed child care facility ASAP,Parents stay far away from this place! Cheryl and Heather are terrible at customer service and the teachers will happily yell at young kids even if the parents are in the building my son was slapped and arm-twisted in SCHOOL and as always no teacher playing attention! School curriculum doesn't exist here! They receive free food from the government but yet asking for $300 for pre k program do not trust this place! No one is ever at the front desk to greet parents or check anyone in or to make sure no stranger can sneak in and snatch a kid onetime I came and the door was cracked open and guess what no one at the front desk.VERY UNSAFE Save your money and time. AND DO NOT PUT YOUR CHILD IN HARMS WAY !!!! Try Creative Kids! Amazing school and still in woodland hills!!! Highly recommended
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December 2018 by Saad Alghanoushi
This child care center is just horrible, some teachers personally are nice but some of them are really disgusting, they threat the kids in classroom and treat kids in classroom far different than when parents are there. I'm so happy that I figured it out so soon and just pulled my kid out of that horrible place. And the only concern of management is payment not kids.
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December 2018 by Banusaranya Duraisamy
They heard my concern and addressed it immediately. And my Son is having good time here whenever he is here on flexicare.
