-
October 2023 by Bella S.
never in my life would i recommend this store to another person. draw downs are free and to my knowledge are at every other sherman williams but at this location they aren't and charged me $12. with that being said some customer that was also in there started breathing down my neck as i was trying to check out, absolutely never coming back. omg and let me tell you the draw down wasn't even fully on the paper lol
-
July 2023 by Mozel Griffin II
Wonderful store in a convenient location.
-
April 2023 by Diana C.
I have been buying my paint from this particular Sherwin Williams for over 10 years. I have always received great service . Beginning from Sepideh who was the assistant manager then, she and the staff would provide free Keurig coffee / tea and they had a big table to set up our projects.The staff have always been very patient, kind, polite . Now there is no more refreshments but, the service has not diminished. Recently, I have been assisted by Elizabeth Moreno, she provides the epitome of perfect customer service, whenever I am at the store she greets all customers, able to give you guidance on color matching and LRV of a certain color. Yesterday I came to the store a few minutes before closing and Elizabeth was willing to mix some Paint for me with a very cheerful attitude. She always makes me feel welcome to come in the store. I hope she knows that she is very much appreciated Several times a year Sherwin Williams will have "specials"on their paint and it really makes it a good value as the quality of paint is excellent.
-
August 2022 by Josh Schneider
Excellent professional service. The friendly, knowledgable associates mixed my paint in minutes. It looks great! This is premium paint, it is in no way cheap.
-
April 2022 by Bryan C.
Unhelpful dude name Julian didn't know how to work a computer or make phone calls to assist a client. Completely empty store with no customers.
-
February 2022 by Jaya Maurya-Whaley
Where is the customer service anymore? It seems like no one wants to work or help us. We wanted to match paint but this location says the machine is broken at 430 pm on 2/5 and now the Woodland Hills location says they cant have the paint ready because it will be 450-455 when we will arrive. I understand stores close at 5 but staying 10 minutes longer doesnt hurt anyone as we desperately needed this paint today. I am so disappointed in the customer service. We really like Andy at the Chatworth location as she always went over and beyond to make sure we got what we needed even though we got there 10 minutes before closing time. We give Andy at Chatsworth location 5 STARS! This location and the CP SW has been a disappointment. Honestly CS has gone downhill. We have been buying SW paint for the past 11 years and never have been treated so badly. Beyond speechless!
-
November 2021 by Zafar Hussaini
Refused to make custom stain that another SW store made. Why? Because she only had 45 minutes to kill before closing time. Asked me to go next day to Vista Paint, their competition. No one ever here. Probably because of the poor service.
-
October 2021 by Art Meets Science
Excellent professional service. The friendly, knowledgable associates mixed my paint in minutes. It looks great! This is premium paint, it is in no way cheap.
-
May 2021 by Cole Cole
super helpful staff!
-
February 2021 by Efrael M.
Great Customer Service, Products, and Color wall to Choose the color from, can come in and select color without being bothered and the quality of the paint By far tops Home Depot, Benjamin Moore and other paint stores. Love the Emerald paint won't choose anything else for my projects! If you want Quality and people who actually Care this is the place to go
-
February 2021 by Sam B.
I wanted to leave a review for the outstanding customer service I received yesterday morning from Victor. Choosing a color is hard!! He helped me choose various whites and really took the time to explain the colors to me. Victor was attentive and very helpful from start to finish. Great experience here , I will be coming back for my other projects.
-
January 2021 by Sarah Pallett
Great customer service!
-
December 2020 by Alexei Khavaev
Ordered something online to be picked up at the store. The store salesperson told me they can't carry that item and the price will be refunded. It's been two weeks and no refund yet!
-
December 2020 by Ryan C.
Love this paint store and won't go anywhere else, every time I come in I am greeted with a nice hello by Victor and the associates and they are always ready to help me with anything I need. The store is clean, in order, and the staff is always friendly. They have a great color wall to help you choose you color and are always looking to get everything you need. Always recommend Sherwin Williams to my friends and always make sure my painters use there paint. Been coming here for a couple of years and I won't stop!
-
August 2020 by C S.
This store closes before the posted hours of 5pm.Also you should update your hours on yelp.I'll go to Home Depot. Thanks.
