Pep Boys in Woodland Hills, CA, offers reliable auto care and tire services with a focus on customer satisfaction. Customers appreciate the thorough and professional service, including oil changes, tire rotations, alignments, and brake repairs. Many reviews highlight the convenience of online scheduling and competitive pricing, with some praising the availability of coupons and special offers. The staff is generally friendly and courteous, providing helpful vehicle inspections and clear reports that include photos and recommendations, making it easy for customers to understand what was done and what needs attention. Service is often quick, with most cars ready in a timely manner, helping customers stay on the move. While most experiences are positive, a few mention minor issues such as overfilled oil, which required an additional visit. Overall, Pep Boys is considered a trusted local auto shop with over 100 years of experience, serving a variety of vehicles including hybrid and electric models. Customers feel valued and often return for their basic auto care needs, confident in the quality and affordability of the service.
Always a pleasure shopping there, great customer service
June 2025
Juan, Brian and Andy are amazing. They were so kind and very trustworthy. Gave excellent service. I will definitely be back and will refer my friends and family
May 2025
I was quite pleased with the service from Pep Boys in getting my oil changed and an alignment. The service was thorough, reasonable quick and reasonably priced.
