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March 2024 by Crystal G.
Sugar booger came back, so happy and clean. Everyone just loves her in there. Been having problems with her itching so we got her The suit for sleeping. It looks like Shapeware weirdly, It's the same price as Shapeware. Something like puppy skims. You look so slim and trim Sugar lol. Always get a bone to correlate treats with getting a bath #HighMaintenanceDog101
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January 2024 by Douglas l.
My wife & I have been shopping for our cat - now nearly 14 years old - at Healthy Spot Topanga Village ever since it opened years ago. Their specialized, carefully curated food and treats really distinguishes them and elevates them above the many other pet stores we have shopped at over the years. Add to that, the staff is experienced, expert, and wonderfully attuned to the individual needs of their customers. Thus, today ELIA and JULIA gave us great advice and helped us select the right food for our cat's special dietary needs. They are REALLY GOOD at what they do! In light of the truly superior service our local Healthy Spot store has always provided, we do have a concern - actually a complaint - about what appears to be a misguided policy the Healthy Spot Company is pursuing: They are offering special discounts on products ordered online - discounts that they do not offer at the store site itself. Is the organization really actively intent on discouraging patrons from shopping at the store ? ! ? ! That is surely the effect it will have on a significant number of potential customers. Hey HEALTHY SPOT CEO: You have a great thing going in your local shops. Why undermine one of your own special unique brand's successes - the care your great staff provides. The obvious solution is to offer the same prices - and discounts - on site as on the web. JUST DO THE RIGHT THING !
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January 2024 by Diana S.
I happened to be in Topanga for a healthy spot event and stopped by this store before heading home. Workers were super helpful when I asked to locate certain items. Store was clean and well organized. It was an easy in and out and Healthy Spot you are still great no matter where the location is.
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January 2024 by Ashlee B.
Elia helped me 5 times with my picky pup. She's so patient, kind and knowledgeable of the food selections. Truly a wonderful employee!
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January 2024 by Jimmy T.
My first experience here at this location. Initial intake from my experience: - Great location placed strategically so you can go shopping & take care of your pet needs. - Very clean and tidy - Friendly staff (Retail & Groomers) - Front store staff has great knowledge of their products that suit your pet needs. Big shout to the Manager, Julia Tran. She eased my curiosity for what was good for our 2 yr old Yorkie as well as provided a welcoming environment for any new pet owners.
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December 2023 by Jake O.
Haydee at Healthy Spot Topanga is THE best. I'd been trying to find a groomer who would actually listen to the requests I had for my lil dood Timber, and Haydee knocks it out of the park every time. We always feel like he's in great hands when we leave him and are very much stoked whenever we pick him.
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November 2023 by Mina C.
I always have the most welcoming experience at this location and thanks to Abby and Elia, I always gain more knowledge and information on what's best for my dog's diet!
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October 2023 by Chris G.
The team here at Topanga is amazing!!! Everyone from the grooming dept to the retail area is always nice, knowledgeable and professional. The store is very clean and they have a great selection of food, treats, supplies, etc. We have been with our groomer Chris for about 5-6 years now and we love him! Plus Healthy Spot has a really great rewards program. Highly recommend making Healthy Spot your go to for all your pet's needs.
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October 2023 by enes cihan cinar
The stuff is so helpful and the products are high quality.
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October 2023 by Shanna P.
Such a great spot! Staff is friendly and they have so many treats, we always stop by with our dog when we're in the area :)
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September 2023 by Eric R.
This store practices misleading advertising. The posters and signage say 20% off freeze dried food. The package says freeze dried but no discount. The sales girls agreed that it was misleading but some freeze dried is it the right of freeze dried ?!? See package photos and their sign and decide for yourself.
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July 2023 by Kimberly B.
I took my pup in for a grooming appointment. It was horrible! They didn't clean his ears, cut him well or even file his nails. To make matters worst they cut his front paw"accidentally". Looking at some of this reviews this seems to be a daily occurrence. And they seemed unorganized as a staff. They texted me the day before that they would need to reschedule and then texted "never mind!" To make matters worst I received a phone call today "a follow up". When I told her what a horrible experience it was and how my dog got injured she suggested "to bring him back in". Yeah right! I told her I contacted head offices and would never bring him back.
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July 2023 by Edwin D.
Best place to shop for your fur baby. I have a large golden doodle and the workers were helpful in figuring out what my dog needs. Lots of choices for a healthy and tasteful diet. Lots of toys to choose from and trinkets needed to keep your pet safe. We come here often and will return soon.
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June 2023 by Justin
Amy had the best time at the spa thank you so much to the reservation lady and to the stylist. You guys were literally my go-to place in Northern California I'm so grateful to have found you in Southern.
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June 2023 by Daisy H.
I've been going to this chain in many different locations but this one has got to be the worst. I've had couple bad experiences here but this time I decided to call and speak to the manager about how it didn't look like the area trims I requested were done. Not to mention they only had 1 groomer today and I had to to wait 15 min just to pick up my dog after waiting 3 hours for the actual appointment. All she offered me was a $12 credit for my next service and claimed she saw my dog get the trims and blamed it on miscommunication between the groomer and bather which doesn't seem like my problem. I personally don't think that's how you treat a customer of 3+ years so I will not be returning. If you're going to try to be a bougie grooming store, give the bougie service too!