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August 2024 by Sansyrae Seminari
Goldenline review
I’m one of those customers who expects a level of perfection that’s almost unreasonable - and I told Eldan that before he quoted on our job. I told him and every other contractor who bid on the job. The thing that stood out about Goldenline though was Eldan. He talked a big talk but something felt genuine about him. He also seemed to be more passionate about his clients smiles than about the money he’d make or the promises of a specific timeline. (In fact he never truly gave us a timeline and stuck to the promise that it will take as long as it takes.) That’s not something you want to hear but let me tell you- it’s what every contractor is thinking unless they’re going to rush your job and you in the process. If you want a fast turnaround and don’t want to be involved - he can do that- most contractors can at about the same rate and probably use a lot of the same teams of sub trades. But not every contractor is going to care about you being thrilled with your end product. That’s what makes Goldenline so different. Eldan thrives on helping you get what you ultimately want. He is honorable, has character and is a pleasure to work with. I was VERY particular! Probably annoyingly so - but I never had to fight with Eldan. Not once did he give me pushback on my requests. It was always - Okay! We’ll do it again or Okay we will find a way to make what you want work (even if it had never been done). On the days I grew tired of making choices and wanted to settle for the easy choice, he reminded me of what matters to me and guided me to make the right choices. He has connections with people in the city who will bend over backward for him - I’m sure it’s because he is honestly a good man and it comes through. But we got to benefit from working with people who were happy to help his clients. Eldan was very available for us, but we also worked with Alex. Alex is very capable, professional, helpful, and a point person with a positive can do attitude. He’s a good listener, get things done, and follows through well. He doesn’t make promises he can’t keep, and tries his best to make your schedule as convenient for you as possible. He is also the kind of guy who makes you feel like you’re chatting with your friend and getting stuff done simultaneously. He’s fun! Our renovation took longer than we could even imagine it would. Renovations in general are stressful, tiring, annoying and inconvenient - but- for as hard as it was, the easiest part of everything was dealing with the staff at Goldenline. Hiring Goldenline is the best thing you can do for your renovation and your sanity. Also, it gives you hope in the world to work with people who are really good people and that helps when you’re doing something that’s hard- like uprooting your home.
My husband wanted to add:
When we started the process, we were laser focused on finding the lowest possible cost for quality craftsmanship, in other words, getting the most for our money. Goldenline was not the lowest bid, but something in our guts told us we could trust him. And our guts were 100% right. The number of arguments we avoided and miscellaneous costs Eldan absorbed are hard to count, and ultimately dwarfed the slightly higher price quote. If I have one piece of advice for people embarking on a renovation, it’s to choose a trustworthy contractor, someone with clear references to their solid character and not just their craftsmanship. Lucky for us, Eldan and team had both in spades.
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July 2024 by Armine Petrosyan
We recently hired Goldenline Construction for a complete home renovation based on a friend's recommendation, and we couldn't be happier with the results. From start to finish, the entire process was smooth and stress-free.
Alex, our project manager, was outstanding. He worked closely with us, ensuring every detail was to our satisfaction. His attention to detail and constant communication made us feel confident and well-informed throughout the project.
The team at Goldenline Construction demonstrated exceptional craftsmanship and professionalism. Most impressively, they completed everything on time, which is rare in this industry. We are thrilled with our newly renovated home and highly recommend Goldenline Construction to anyone considering a renovation.
Thank you, Alex, and the entire team at Goldenline Construction, for making our new home so beautiful.
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March 2024 by Kenneth Lopes
In one short sentence, I've had an AMAZING experience working with the GoldenLine Construction Team thus far.
I work as a project manager at a tech company and had the opportunity to team up with Eldan & the entire Goldenline Team to complete a remodeling project at our headquarter facility. In projects like these, there are many moving parts but luckily this team made things simple for us. Communication was great, quality was exceptional, and more importantly we were able to get the job done in a timely fashion. With any project, there are always hiccups along the way but Eldan, Cecile and the rest of the team made it a point to be proactive, attentive, timely when it came to resolving any issues.
Go with Goldenline if you want quality work with good people that care - Kenneth!
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January 2024 by Roberto Nachmann
We had the best experience with Goldenline Construction as our ADU builder in West Hills! They completed our garage conversion to ADU project in record time. We had it ready by the end of the year, and it's already rented out. Their professionalism and expertise in ADU construction made the entire process smooth. They breezed through inspections, and true to their word, they finished construction even earlier than promised. Highly recommend!
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November 2023 by jessica Rehg Susnar
Unknown at this point
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September 2023 by Mike Tyner
I will start out with what Goldenline Construction did well. They did fix every problem that came up and Alex our 2nd Project Manager was great and extremely accomodating. However, we had to micromanage the project and point out every issue that came up. If we didn't review the work that was being done daily the work would have turned out so much worse. That being said; I would not trust Goldenline to build a dog house let alone do any additional work in my house.They subcontract all of the work and the majority of the subcontractors demonstrated any skill, craftsmanship or pride in workmanship. Every component that they touched needed to be redone or fixed.They worked with NUHome Showroom to provides the cabinets. The quality of the cabinets that were delivered are extremely low quality. The wood is very soft and scratches very easily. They don't come with any of the inserts that are availabile in every big box store and do not seem like they will hold up in 10 years. The guy building the cabinets damaged at least 50% during the installation causing us to make them replace the damaged units. He was installing cabinets that were clearly scratched and damaged. One would think that it would require double work to fix, replace or repair them after the intial installation. However during the cabinet install, our first project manager tried to get us to let them finish the install and then they would "fix any issues." If we didn't inspect the work on a daily basis our project manager would not have found or fixed any of the problems. Additionally, almost every pull handle that was installed was not installed straight or level. I found this problem literally an hour after he had been on site inspecting the work and even sent me a picture (from a distance) saying things were looking great. I could see the uneven handles right away without even having to look closely.Flooring; during the floor demo they put chips and divots in our concrete slab necessitating "floor leveling." However, they didn't actually fill the holes that were created and just spread some leveling stuff around giving the impression that they did something. As I walk over the floor i can still feel indentations that cause the flooring to give more than it should.They didn't clean up after themselves, leaving large piles of trash both inside and out on our front porch and again it wasn't removed until we made them do it. Even during the flooring install where the floor should be clean, they just pushed the pile of trash around until they ran out of room and had to remove it all. I asked over and over for them to clean up before doing more work, butThe backsplash install was the straw that broke the camels back with us and Goldenline. They installed the tile that we had selected and the install was extremely amature. Tiles were uneven, poorly alighed and not flush against the wall. When we brought this up to our project manager he said they would try and fix it. Their fix was even worse than the original install. I brought this up with our project manager and he became extremely rude, aggressive and condesending and ended in a verbal altercation. We escalated this issue with his boss who removed the project manager from our project and allegedly he separated from the company. Goldenline did end up replacing and redoing our entire backsplash, but with tiles there were not our first choice. We do like what we ended up with, but would have been nice to not go through the whole ordeal.The photos are all examples of issues and flaws that we found and had to point out to our project manager. They were eventually fixed after 2-3 attempts.
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June 2023 by Matthew Alvarez
I love how they remodeled my bedroom and kitchen at the house I just bought. Great quality service and great quality products. I definitely recommend remodeling with Goldenline construction. Thanks so much guys!!!
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April 2023 by T.J. Morales
We had a very positive experience with Benji and the team at Goldenline Construction. They helped us fully renovate our garage space after the heavy rains in LA over the past few months caused some leaks. Benji was kind, courteous, responsive, and really tried to get to know us in the process of fixing up our space. His team worked quickly when they were able to (i.e., weather delays) and we are very pleased with the end result. Benji managed the whole process and provided frequent updates. It was a real pleasure to work with him, his crews, and Goldenline's financing team (they made it very easy to secure needed funds for the project).Services: Painting
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April 2023 by TJ M.
We had a very positive experience with Benji and the team at Goldenline Construction. They helped us fully renovate our garage space after the heavy rains in LA over the past few months caused some leaks. Benji was kind, courteous, responsive, and really tried to get to know us in the process of fixing up our space. His team worked quickly when they were able to (i.e., weather delays) and we are very pleased with the end result. Benji managed the whole process and provided frequent updates. It was a real pleasure to work with him, his crews, and Goldenline's financing team (they made it very easy to secure needed funds for the project).
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March 2023 by Doug S.
Really enjoyed meeting the project manager who provided me helpful guidance. They seem interested in providing great service.
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February 2023 by Cara M
I find it difficult to believe the 5-star reviews of Goldenline Construction. The only way my horrendous experience with Goldenline could have been worse is if they had stolen my money and disappeared.My simple master bathroom remodel project, which I was told would take 4-6 weeks, took over 8 months from the time the initial demolition took place in December 2021.Here's how things began: after waiting 4 months (June 2021 to October 2021) for my city permit, I finally contacted Building & Safety myself and scheduled an appointment. Apparently Goldenline was not making efforts to inquire about the status of the permit because it was approved on the spot at my appointment.My assigned project manager, who initially said "yes" and "can do" to my requests, switched to "no," "why would we do that?" after I signed the contract. He and the workers contracted by Goldenline were constantly missing in action; they had car trouble, were stuck in traffic, had a sick puppy, were ill or had family emergencies. Communication was poor, and the project manager was uninvolved. In fact, he disappeared twice for 3 weeks at a time. The continuous delays resulted in work ceasing for weeks throughout the project. After I complained, I was supposed to be assigned a new project manager, but that only happened after I lodged a complaint with the Contractors State License Board when the project hit the 6-month mark with no end in sight. I was told the first project manager was no longer with the company, but I still see recent reviews with his name mentioned.Nearly all the workers sent by the company were unprofessional, and their work was sloppy and inferior. Not only were they incredibly careless, damaging my walls leading to the bathroom and nearly destroying my existing custom vanity, which they were supposed to refinish to "be like new," they also arrived unprepared. Almost every day workers were present, I was asked to provide batteries, tools, brooms, ladders, paper towels, buckets, vacuums and cleaning supplies. Since I was the only one supervising and monitoring the project, I spent the greater part of weekdays making sure further damage didn't occur, while losing out on my valuable work time.At one point, a Goldenline employee yelled at me over the phone for daring to consider a change in the floor plan after I discussed it with the plumber. He was angry about this because he would have to send the plumber home, even though the incorrect valves had been sent and the plumber was unable to work that day anyway. As another reviewer pointed out, Goldenline has a way of blaming the customer for every problem that arises.Then whole project continued like this --- incorrect valves, master bedroom furniture and carpeting left uncovered for the first part of the project and only covered after my multiple requests, damage to my new tub, incorrectly installed trim (not aligned and sharp edges), sink shut off valves difficult to turn, scratches in my tile, cracks in my "like new" vanity, gouges and scrapes on every wall leading to the bathroom ... the list is endless and Goldenline could not have cared less. In fact, the project manager's response was, "No one is perfect".Ultimately, I seriously dislike going into the master bathroom because it reminds me of my 8+ month (December 2021-August 2022) fiasco with Goldenline. Not only does it bring bad memories, but I see the many flaws and it only makes me sad, frustrated and angry.Service: Remodeling
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January 2023 by Zihui L.
We needed a kitchen remodel and requested a consultation from Sagi. We didn't end up moving forward with the project but wanted to leave a review because Sagi took the time and effort to walk us through every bit of the process answering all of our questions. Sagi took the time to do multiple in person visits and even walk us through their showroom. In short, their customer service was great. Very patient and responsive. Will definitely keep them in mind for potential projects.
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January 2023 by Carol R.
I find it difficult to believe the 5-star reviews of Goldenline Construction. The only way my horrendous experience with Goldenline could have been worse is if they had stolen my money and disappeared.My simple master bathroom remodel project, which I was told would take 4-6 weeks, took over 8 months from the time the initial demolition took place in December 2021. Here's how things began: after waiting 4 months (June 2021 to October 2021) for my city permit, I finally contacted Building & Safety myself and scheduled an appointment. Apparently Goldenline was not making efforts to inquire about the status of the permit because it was approved on the spot at my appointment.My assigned project manager, who initially said "yes" and "can do" to my requests, switched to "no," "why would we do that?" after I signed the contract. He and the workers contracted by Goldenline were constantly missing in action; they had car trouble, were stuck in traffic, had a sick puppy, were ill or had family emergencies. Communication was poor, and the project manager was uninvolved. In fact, he disappeared twice for 3 weeks at a time. The continuous delays resulted in work ceasing for weeks throughout the project. After I complained, I was supposed to be assigned a new project manager, but that only happened after I lodged a complaint with the Contractors State License Board when the project hit the 6-month mark with no end in sight. I was told the first project manager was no longer with the company, but I still see recent reviews with his name mentioned. Nearly all the workers sent by the company were unprofessional, and their work was sloppy and inferior. Not only were they incredibly careless, damaging my walls leading to the bathroom and nearly destroying my existing custom vanity, which they were supposed to refinish to "be like new," they also arrived unprepared. Almost every day workers were present, I was asked to provide batteries, tools, brooms, ladders, paper towels, buckets, vacuums and cleaning supplies. Since I was the only one supervising and monitoring the project, I spent the greater part of weekdays making sure further damage didn't occur, while losing out on my valuable work time.At one point, a Goldenline employee yelled at me over the phone for daring to consider a change in the floor plan after I discussed it with the plumber. He was angry about this because he would have to send the plumber home, even though the incorrect valves had been sent and the plumber was unable to work that day anyway. As another reviewer pointed out, Goldenline has a way of blaming the customer for every problem that arises.Then whole project continued like this --- incorrect valves, master bedroom furniture and carpeting left uncovered for the first part of the project and only covered after my multiple requests, damage to my new tub, incorrectly installed trim (not aligned and sharp edges), sink shut off valves difficult to turn, scratches in my tile, cracks in my "like new" vanity, gouges and scrapes on every wall leading to the bathroom ... the list is endless and Goldenline could not have cared less. In fact, the project manager's response was, "No one is perfect".Ultimately, I seriously dislike going into the master bathroom because it reminds me of my 8+ month (December 2021-August 2022) fiasco with Goldenline. Not only does it bring bad memories, but I see the many flaws and it only makes me sad, frustrated and angry.
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October 2022 by John M.
We absolutely love our new kitchen! We moved into our home and knew from the beginning that the kitchen was going to need to be redone. We had high hopes of converting the space into our dream kitchen, with lots and lots of storage and counter space. After interviewing quite a few contractors, we met Eden from Goldenline and we knew we had our match. Eden was amazing from moment one. He helped us through every piece of this construction puzzle which was especially necessary since we have never embarked on a project like this before. Eden was there every step of the way to make sure we were getting the kitchen design that we wanted, and he was always 100% supportive and available.Every job will have an issue or snag or miscommunication and every single time something came up, Eden and Goldenline were there to correct, adjust, adapt, and make sure that everyone was happy. We were never "ghosted" or ignored like I have read happens to people sometimes when remodeling. No, Eden was always there for us. We would love to work with Eden and Goldenline again on future projects.
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October 2022 by Joel B.
I am writing this review to state my appreciation for Sagi and Goldenline Construction. Sagi personally came out to look at my job and took careful consideration of everything that was involved. After, he had additional questions regarding the job,provided a quote, and was attentive with his follow up to me. Sagi was very friendly and had many insightful ideas for my project. I would recommend Goldenline Construction to come take a look at your project for sure.