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November 2023 by Sako B.
Right in the midst of traveling, I had an emergency and I had to cash a check for $5000 and they denied service to me because they said we can't cash anything over 2500 which is not true. The reason was we have to have money for our customers. Now let me remind you this is a Saturday at 11:45 just like 15 minutes before closing. No matter what I said and the situation that explain Oscar the teller still rejected me then I had to drive an additional 30 minutes to go to another Comerica branch and they cash the check without any hesitation if you have to visit a Comerica location visit other locations and not the one in Woodland Hills at the Warner Center and if you do avoid seeing Oscar.
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February 2023 by Arshag B.
The staff at this branch is amazing. They are very knowledgeable and helpful. Whenever I step into this branch I feel like as I'm at home.Like I mentioned the staff is awesome
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December 2022 by Ari
Parking is a scam and the parking attendant on the speaker is rude and incompetent. I was in the parking lot for 15 minutes (which is accurate on my ticket). The first 20 minutes should be free as posted. I was charged $4.20 for 40 minutes which was a lie. The parking attendant told me the machine was correct and I better stop “arguing” with him. I was not arguing, I wanted to understand why I was being overcharged.
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December 2022 by AC
Parking is a scam and the parking attendant on the speaker is rude and incompetent. I was in the parking lot for 15 minutes (which is accurate on my ticket). The first 20 minutes should be free as posted. I was charged $4.20 for 40 minutes which was a lie. The parking attendant told me the machine was correct and I better stop “arguing” with him. I was not arguing, I wanted to understand why I was being overcharged.
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September 2022 by Angelo S.
This branch is horrible. The staff is rude and arrogant especially the bank manager. I've never dealt with a staff this unprofessional in me life.
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June 2022 by Gayane S.
Unprofessional staff, arrogant, and rude. An employee named Lucy think she own that bank and customers own her without even becoming their members.
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December 2021 by Daniel H
Little boy didn't wanna cash my check. Asked him why . Gave me some excuse that he can't tell me why . Got here at 4:52 pm. Straight buster
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July 2021 by Daniel Hamilton
Little boy didn't wanna cash my check. Asked him why . Gave me some excuse that he can't tell me why . Got here at 4:52 pm. Straight buster
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October 2020 by Fardin Hemmati
The worst banking experience at this branch on Topanga Canyon Blvd, was trying to deposit cash trough ATM machine for last month more than 4 times, every single time machine rejected after counting for no reason. I told the staff every time and they said we gonna check and fix it. Noting happened and 2 times I was charged for overdraft because I was not able to deposit at late night and mid day because of this reason. Do not like to work with them anymore.
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June 2020 by Bryan B.
First I would like to say Comerica is a GREAT bank but I just had the worst customer service I have EVER had, I will NEVER step foot in this branch as long as Patrice O'Connell is the manager there. She is rude and lazy!!! 20 min till closing and she couldn't be bothered to do a wire transfer for me cause it was too close to closing time, well excuse me but it wasn't closing time yet how about showing some customer service and doing your job but she was to busy looking at the clock so she can leave work!!! Lazy Lazy Lazy
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November 2019 by Zareh E.
Managers name is Art. This is the most unprofessional bank/business I've ever seen. Art does not know how to do his job or help people. I've seen him raise his voice and get mad at customers while the customer stays calm. I've even seen him call police and security on a customer just because he was getting frustrated with her. I don't think a manager should be allowed to threaten or shout at his customers in the bank. If this continues somebody might sue Comerica. This guy needs to be fired.
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August 2018 by Lauren G.
I love the manager. She is the coolest person on the face of the Earth. She is the exact person you hope to come across at your bank and get to know. She is herself, funny, awesome, and efficient. She is, unlike most women, confident in herself and her abilities; and therefore, knows how to compliment another woman and she's genuine. She is the kind of person I would want to be friends with. I signed up for two new bank accounts in a record amount of time. The manager is all about cutting out all the b******** Usually, bankers love to see my statements and assets and tell me to bring them in under the guise of wanting to see if they could offer me more or better. They're just nosey motherfuckers. They are usually male bankers who do that s**** as if women are not the intuitive gender. Anyway, I love Comerica and it is the best bank EVERRRR.
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December 2017 by Eric R.
The website for this bank is a huge a pain in the butt! However the five stars is for the Mortgage guy Artin. He was extremely helpful in getting my Heloc set up. He answered all my questions and was always patient and available.
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September 2017 by Gloria Paredes
Horrible bank I hate this bank They switched to the chip card and I have ordered 2 already and still haven't received my card I can't get a hold of anyone in customer service Don't ever get this bank HORRIBLE
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March 2017 by Andy Dijak
Horrible. My disabled son's Mother used his Debit card to get cash. ATM stuck. Teller took card and would not return it nor the $20 half eaten by ATM. Bank called son to confirm he let his Mom use card. They want my son who cannot walk to come from Thousand Oaks to Woodland Hills to get card...Such an easy fix.... Use common sense instead of goofy policy.. We will never Bank with Comerica Bank Woodland Hills. Where "Rude" comes to bank!
