I have dialed the number provided on Chase’s website. An automated message is what one is presented with. The option to be assisted by someone inside the branch and or a live representative, is nonexistent!
February 2024
Alfredo Gonzalez helped us with our accounts. He is professional, kind, patient and sharp. In one word he is a Steller Banker. We love working with him and look forward to working with him for our banking needs in the future.
September 2023
Chase Bank would not allow my elderly father withdraw his money because his phone does not receive text messaged from the bank. It was very much a challenge to even get there in the first place. Once this mess is straighten out we are closing all accounts associated with chase
