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March 2024 by Mike N
I will never go to this branch ever again. The lady manager is a c -unt. I always cash a check bi-monthly and this one time she couldnt verified a check becuz it was handwritten vs. typed out. Same signature .. same amount every month. Though i have an account with bofa, she still wouldnt cash the check. Even though she had to override the previous checks… this one she wouldnt.I took the exact same check to another branch and they were able to cash it without any issues. or delays.She needs to be fired! Very rude. I have my bofa account for over 30 yrs and it didnt mean anything to thr manager of the branch.
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February 2024 by Jessica O.
No business line, always only 1 or 2 tellers working. Don't know whats wrong with the scheduling or why they don't have more help.
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January 2024 by Christopher McGrady
I love it where when I go in, there are only 2 people there, one of which can't help me, the other putting me on their automated phone service right there. Good times.
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December 2023 by Sam R.
Horrible how come every Bank of America always only has 1 teller ! It's ridiculous I will be changing my bank to a different bank !!
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December 2023 by Abtin Edelji
The worst branch ever.Rude and incompetent branch staff. Needed to cash a bank of America check and the manager would not bother to verify the check from another BofA branch.I needed the cash and she insisted on depositing it.Dear upper management, please take these complains seriously ?How many complains do you need before you start taking actions?
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November 2023 by Ms Robinson
I will never return to this bank branch I walked in and the lady told me there were currently no bank tellers
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September 2023 by Jeff K
This branch, as well as every other one gets major heck for being understaffed. That is a corporate issue. The one or two tellers working the counter are not to blame. They are good kids doing the best they have been tasked with. Cheers to them.
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September 2023 by Aleksei Adamov
Worst bank branch. 1) There were problems with the card, sent to call. 2) I wanted to open a debit and credit card, they said there are not enough documents. 3) I wanted to open a business account, I also need a bunch of extra pieces of paper. 4) Even the check that I wanted to deposit into my account, they refused. As a result, I did all this but in a different place, also the Bank of America. And the employees of this branch are lazy.
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September 2023 by Brittney Dultz
I went in to cash a check and they told me I had to wait for them to call and clear it… the manager had me waiting and she kept assisting other people i was in there for almost 30 minutes and when I asked her to help me she said I can take it back and go somewhere else and she wrote on my check voided that is a horrible manager and was very rude I was offended this happened on 8/30 around 3:30 I’ll never go back to that bank
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January 2023 by Soul Solo
The most horrendous customer service you can get, I tried to cash out a check but all three Bank tillers decided to go to lunch at the same time and the whole store decided to close.Please do yourself a favor and avoid this Bank of America chain, it's worth the extra mile Trust
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December 2022 by Charlotte G.
This bank is always with only one teller- no matter what day or time I come (I have made it a point to try different days/times) and the line is always so long. I am utilizing this bank only because that's where my benefits go while on maternity leave but I will NEVER open an account here because of this. Brought it up to the manager and she negated my concern and said "wel I have two tellers but one is on break and when she gets back this one will go to break." That means you have ONE teller at a time!
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October 2022 by Franky Morales (Stitch 5150)
Only one teller at this bank the whole day worsted bank ever
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September 2022 by Lara F.
I'm certain that hell is waiting in line at bank of America. You'll be first in line. You think any minute now. There's four teller windows yet only one person is there. Other employees stalk around not doing anything. You think this must be purgatory. Surely something will happen soon. 600 years pass. You realize you're in hell. Keywords: Modular. Hand sanitizer. Taupe walls. Smell of something i can't put my finger on plus something else I shouldn't put my finger on.
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August 2022 by Omid Rowshanzadeh (Tony)
Employees try and work hard but Absolutely the worst Bank known in southern California, do yourself a favor go somewhere else I did, Chase when you call they don't put you on hold and when you go in they don't try to get you to leave. Shame on you greedy B of A you only cater to your stockholders and not account holders.
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July 2022 by Shay A.
The employees here are all super sweet but they are wayyyy understaffed. The wait here is always redicuosly long. The branch is always clean and has a nice feel to it so at least you get to wait comfortably, but if you're able to I would go to a different branch for sure.